Steph, in Northampton was not only lovely, personable and helpful but helped me to create a special moment with the personalised ribbon for my daughter’s 18th birthday. The perfume was a present but... See more
Company replied
27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB NORTHAMPTON, GB
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Steph, in Northampton was not only lovely, personable and helpful but helped me to create a special moment with the personalised ribbon for my daughter’s 18th birthday. The perfume was a present but... See more
Company replied
Excellent service and genuinely lovely Ayush at Northampton branch! We had such a warm and welcoming experience. He wasn’t just another salesperson trying to make a sale — he was genuinely helpfu... See more
Company replied
I had a great experience shopping at Northampton - the Perfume Shop. I normally have a very senstive nose as strong scent makes me sneez a lot. But the guy who served us( Sabeel his name was ) was v... See more
Company replied
I was served by Steph and she helped me pick out the perfect scent for my step dad and also gave us some samples to take home, lovely experience.
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB, NORTHAMPTON, United Kingdom
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Wanted to say Holly made my experience 10/10 she was so lovely and genuine to speak to. She recommended a lot of gorgeous smelling perfumes which made my journey better as I am so indecisive! Let me not forget how smiley she was too! Great job girly!! Hope you get the raise you deserve!! Xx

Reply from The Perfume Shop - Northampton 227
I visited the branch in Northampton inside the grovesnor centre and I was served by ayesh and I think lillian was the lovely ladies name so sorry I forgot but they were both so helpful. Even when I was looking for a specific item they were both amazing to help me straight away and nothing was too much. The staff here are always amazing

Reply from The Perfume Shop - Northampton 227
Beautiful advent calendars in a reusable box, price is excellent!! Great Xmas present 🎁

Reply from The Perfume Shop - Northampton 227
What a superb customer service provided by Leanne at the Northampton Grosvenor Shopping Centre. Absolute world class service. Thanks Leanne.

Reply from The Perfume Shop - Northampton 227
Leanne from the Perfume shop in Northampton helped me by listening to what fragrance I was looking for , giving me four suggestions and letting me go away and see how the fragrances developed. I then made a choice. So pleased...would highly recommend.

Reply from The Perfume Shop - Northampton 227

Reply from The Perfume Shop - Northampton 227
Steph was fabulous! Helped with my refill and was super friendly. Service with a smile at the Northampton branch.
😊

Reply from The Perfume Shop - Northampton 227
My mum, Nan and I were helped by Sabeel and Steph at the Northampton store! They were so professional and they were very helpful! 5 stars all round and I would definitely be back

Reply from The Perfume Shop - Northampton 227
I visited the perfume shop in Northampton today and was served by Leanne and Steph, I was unsure what kind of fragrance i was looking for but they took there time to help explain each perfume to me and we found the one that i loved. Ive travelled from wales to visit family and the customer service was outstanding so much better than the Cardiff branch, I will definitely be returning for my Christmas presents this Christmas!!

Reply from The Perfume Shop - Northampton 227
Very nice and helpful service. Great patience and professionalism. Thank you Steph Lauren ( Northampton )

Reply from The Perfume Shop - Northampton 227
We were served by a nice lady called Steph today and she was very helpful and provided a good customer experience for us. Will definitely be shopping here again.

Reply from The Perfume Shop - Northampton 227
I recently purchased a perfume from The Perfume Shop, and I was very pleased with my experience. The quality of the perfume exceeded my expectations, and the packaging was elegant and well-designed. It made for a delightful unboxing experience. I highly recommend this shop for anyone looking for quality fragrances!

Reply from The Perfume Shop - Northampton 227
I had a great experience in the Northampton store, Ayush was super helpful in helping me decide which perfume would be best as a gift. Overall the customer service was perfect, I’d recommend!

Reply from The Perfume Shop - Northampton 227
I recently bought a perfume and I was served by Sabeel at the perfume shop Northampton.He was very patient and calm . Really impressed with his customer service.

Reply from The Perfume Shop - Northampton 227
Your shipping is very fast and packing is also very good. I got 4 sample perfumes
Thank you. I will purchase again

Reply from The Perfume Shop - Northampton 227
the perfume was exactly what it said perfect and long lasting at a very affordable price and the bag that came with it was perfectly packed same with the bottle great place to buy from.

Reply from The Perfume Shop - Northampton 227

Reply from The Perfume Shop - Northampton 227
My best place to shop perfumes. Thank your stars if you ever meet Auush in store, he is an amazing person, I needed a travel pack and wasn’t sure what to get as I didn’t want any heavy bottles, he listened and gave me the best recommendations💯, he went above and beyond,Excellent service, very welcoming and friendly. Always a lovely experience going into the store 💯

Reply from The Perfume Shop - Northampton 227
I had issues with a faulty perfume bottle. I visited Leanne at the Northampton store and received amazing customer support. Leanne was friendly and understanding in relation to the issue and supported me with exchanging the item.
So grateful for the great service you provided and recommended this store.

Reply from The Perfume Shop - Northampton 227
Leanne was very welcoming and professional and was able to satisfy my curiosity regarding the different fragrances. Will definitely shop here again 😁

Reply from The Perfume Shop - Northampton 227
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