Had the most wonderful experience when popping into the perfume shop today. We were welcomed by the loviest sales assistant called Sana, who helped us with everything and so much more. I’ll definitely... See more
Company replied
Location
Switch location9 Wesley Mall, The Cleveland Centre, TS1 2NP MIDDLESBOROUGH, GB
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See what reviewers are saying
Sana was an absolute QUEEEEEN!!! give this girl a raise immediately, the kindest customer service diva we’ve ever came across, we love her, will be coming back in weekly just for her take all my money... See more
Company replied
Brought my aftershave obsessed 10 year old in for his birthday. Both Anne and Temzeen were amazing with him. Polite, professional making the experience so much better for us both. Thank you both so mu... See more
Company replied
We went in today to look at a few perfumes, Sana was genuinely so helpful with everything and had so much patience in helping us out! Her knowledge about perfumes was unmatched, she knew exactly which... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
9 Wesley Mall, The Cleveland Centre, TS1 2NP, MIDDLESBOROUGH, United Kingdom
4.9
Excellent
279 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Simran gave me a 100 percent customer…
Simran gave me a 100 percent customer experience,will definitely be back
2 July 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Price and delivery service
19 June 2026
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing person Tamzeen
30 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had the most wonderful experience when…
Had the most wonderful experience when popping into the perfume shop today. We were welcomed by the loviest sales assistant called Sana, who helped us with everything and so much more. I’ll definitely come back just because of her.
30 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana was an absolute QUEEEEEN!!
Sana was an absolute QUEEEEEN!!! give this girl a raise immediately, the kindest customer service diva we’ve ever came across, we love her, will be coming back in weekly just for her take all my money pls thank you x
30 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was in store today and served by Simran…
Was in store today and served by Simran she was very helpful and allowed me to smell and find my perfect scent she was polite and very knowledgeable
28 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant service from Olivia this…
Brilliant service from Olivia this morning, very friendly Anne managed to up sell me a travel atomizer. Fantastic , professional. Top knotch
26 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana was absoloutely lovely
Sana was absoloutely lovely. and was such a great help
24 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana helped me so much she was really…
Sana helped me so much she was really friendly, great customer service came away feeling really happy.
24 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
10/10 experience
10/10 experience. Simran helped me pick out some scents and her knowledge of perfumes was in depth.
23 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia helped in picking some nice…
Olivia helped in picking some nice perfume for the Mrs very very very helpful
19 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia was very friendly and helpful
Olivia was very friendly and helpful. She helped me to choose out 2 new scents. Very good experience and reasonably priced.
19 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Simran made my experience so special!
Simran made my experience so special!! Thank you so much for helping me choose the perfect scent for gifting❤️❤️❤️❤️
16 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana was absolutely amazing and so…
Sana was absolutely amazing and so helpful with making a hamper shes the best
14 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tamzeen ia a really good staff and she…
Tamzeen ia a really good staff and she helped us make excellent perfume choices. She was really patient and helped us thoroughly till we found our perfect perfume match. She is a wonderful staff.
13 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brought my aftershave obsessed 10 year…
Brought my aftershave obsessed 10 year old in for his birthday. Both Anne and Temzeen were amazing with him. Polite, professional making the experience so much better for us both. Thank you both so much. Would highly recommend
13 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
ann had amazing customer service and…
ann had amazing customer service and she was extremely helpful
13 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady simran was really helpful and…
The lady simran was really helpful and polite. Good experience overall.
13 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really nice people made me feel…
Really nice people made me feel comfortable didn’t rush me let me take my time lovely people.
Will be coming back just because of Tamzeen alone
11 June 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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