My sister and I bought some perfume yesterday. The assistant was very pleasant and helpful. She was knowledgeable and explained the offers hence us buying more than what we went in for. Great experie... See more
Company replied
Location
Switch locationUnit 53, Four Seasons Shopping Centre, NG18 1SU MANSFIELD, GB
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See what reviewers are saying
Lovely staff Lauren and Alison were super helpful and super kind Thank you so much Excellent with the rubbon service Thanks xx
Always a warm and happy welcome from all staff, helped me find a new fragrance and was happy to spend the time helping me. Big shout out to Abi for her patience and helpful attitude.
Company replied
visited the mansfield store this morning 2 lovely young ladies went above and beyond was maid extreamly welcome will very happy with my purchase can recommend highly
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 53, Four Seasons Shopping Centre, NG18 1SU, MANSFIELD, United Kingdom
4.7
Excellent
107 reviews
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Lovely staff
Lovely staff
Lauren and Alison were super helpful and super kind
Thank you so much
Excellent with the rubbon service
Thanks xx
6 July 2026
Unprompted review
Can’t fault anything staff were…
Can’t fault anything staff were attentive and very helpful and very reasonable pricing
4 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Toni and Lauren were fantastic sold me…
Toni and Lauren were fantastic sold me the perfect gift for my wife highly recommended
1 July 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mansfield staff are so sweet and…
Mansfield staff are so sweet and friendly. They go above and beyond for the customer. :))
1 July 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited store today
Visited store today, good service, got the ideal gift I was looking for.
30 June 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lauren and abi was amazing today
Lauren and abi was amazing today , above and beyond very helpful x
30 June 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing very helpful and great price…
Amazing very helpful and great price staff was brilliant
30 June 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Not enough stars!
Not enough stars!
Abi and Lauren went above and beyond to help. Couldn’t be more satisfied 👍🏻👍🏻👍🏻
30 June 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
visited the mansfield store this…
visited the mansfield store this morning 2 lovely young ladies went above and beyond was maid extreamly welcome will very happy with my purchase can recommend highly
30 June 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My sister and I bought some perfume…
My sister and I bought some perfume yesterday. The assistant was very pleasant and helpful. She was knowledgeable and explained the offers hence us buying more than what we went in for. Great experience and will definitely be in again 😃
29 June 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always a warm and happy welcome from…
Always a warm and happy welcome from all staff, helped me find a new fragrance and was happy to spend the time helping me. Big shout out to Abi for her patience and helpful attitude.
6 June 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely customer service
Lovely customer service, young lady in there was very helpful and was very insightful into what perfumes complimented each other. Thank you so much.
29 June 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The only store I go to for fragrances!
The only store I go to for fragrances! Huge variety to chose from and always something to suit any budget. The staff are amazing and super friendly - they cannot do enough to help! ✨💕
18 June 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a lovely time at The Perfume Shop…
Had a lovely time at The Perfume Shop Mansfield, the staff provided amazing customer service and product knowledge.
29 June 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service and suggestions as…
Very good service and suggestions as well i got perfume with decent price and greeted by Abi
Thanks for perfume.
29 June 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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