Came in today leeds whiterose for Angel refill bottle at the perfume counter ended up buying another bottle also served by the lovely faye 😊 brilliant service happy with a smile 💖 overall super happ... See more
Company replied
Location
Switch locationDewsbury Road, Unit 45 White Rose Shopping Centre, LS11 8LU Leeds, England, GB
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Excellent experience with so many great offers. Hayley introduced us to to a great variety of men's and women's fragrances and patiently waited for us to decide what to purchase. One thing I really li... See more
Company replied
Faye was really helpful and fantastic service. Very nice and smiling all the time
Company replied
Faye was absolutely incredible, so welcoming the second I came in. Couldn’t ask for any better service, came in asking about a fragrance and immediately helped to locate some for me. Thank you!
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Dewsbury Road, Unit 45 White Rose Shopping Centre, LS11 8LU, Leeds, England, United Kingdom
4.9
Excellent
147 reviews
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Faye was absolutely fantastic soo…
Faye was absolutely fantastic soo helpful and knowledgeable.. she really went above and beyond !!!
11 August 2026
Unprompted review
Faye was absoulety INCREDIABLE!!
Faye was absoulety INCREDIABLE!!! Super helpful and knowledgeable. She didn't pressure me and gave me space to think which I really appreciated
Go Faye!!
11 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Faye was absolutely incredible
Faye was absolutely incredible, so welcoming the second I came in. Couldn’t ask for any better service, came in asking about a fragrance and immediately helped to locate some for me.
Thank you!
11 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye was lovely and welcoming during my…
Faye was lovely and welcoming during my visit to the perfume shop. She gave me suggestions based on my search and helped me find the perfect gift for a birthday!
11 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye is very lovely
Faye was great at serving us, she gave us lots of recommendations and was very kind and friendly. She made our shopping experience very enjoyable!.
11 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye was very helpful at fragrance…
Faye was very helpful at fragrance checkout and made the effort to make sure it was nicely wrapped up
11 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye served me today and she was so…
Faye served me today and she was so helpful and always smiling
11 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye is so polite!x
11 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service from Faye at…
Great customer service from Faye at white rose. Very nice and helpful
11 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye
Faye was lovely today, really helpful with everything I needed, very polite and professional! Lots of great deals on
11 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye served me today she was aooooooo…
Faye served me today she was aooooooo helpful and lovely!!
I hope Faye serves me next time I come to this store she is amazing!
So helpful thank you Faye ❤️ xxxxx
11 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
Great experience. Vanessa has been extremely helpful, great service and very friendly. Happy customer!
11 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye was so friendley
Faye was so friendley, she was so kind and helped us out!
10 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye was so friendly
Faye was so friendly, kind and good recommendation.
Thanks so much!
10 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Served by Faye at white rose shopping…
Served by Faye at white rose shopping centre! Very friendly, quick, helpful service. Thank you!
10 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye couldn’t have been anymore helpful…
Faye couldn’t have been anymore helpful if she tried, thank you so much for helping me chose my sons aftershave.
10 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very pleased with my first shop on line…
Very pleased with my first shop on line delivery good and goods perfectly.
4 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent experience and great staff
Excellent experience with so many great offers. Hayley introduced us to to a great variety of men's and women's fragrances and patiently waited for us to decide what to purchase. One thing I really liked was that most fragrances were clearly marked with their price which is not the case in some other chains. Thanks Hayley (and the young man who took the time to find a tester bottle for us) - we'll be back 👌
9 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye
Faye: popped in for some aftershave and Faye was very helpful. Showed me a few new options that were great and decided to go with her recommendation. Great service
7 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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