Absolutely great service ! Tiana chose the best aftershave for me , also Maddison was a legend aswell because she helped my friend buy his fragrance , Thank you very much girls for everything !! ❤️❤️
Company replied
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU MIDDLEBOROUGH, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Absolutely great service ! Tiana chose the best aftershave for me , also Maddison was a legend aswell because she helped my friend buy his fragrance , Thank you very much girls for everything !! ❤️❤️
Company replied
Visited. Middlesbrough hill street store today. Greeted by Nikki. Very. Welcoming.and professional . Lovely. Lady better experience in store. Love the personalised ribbon. Adds that extra touch.... See more
Company replied
I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . T... See more
Company replied
Customer service Sales assistant called Ellie was really lovely and friendly, made me feel welcome from the second I walked into store, asked reasonable questions to find out my needs, let me smell... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU, MIDDLEBOROUGH, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Anika was very helpfull in helping us choose the right perfume. Very friendly with a lovely smile. Best service ive had in a long time

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Anika gave us a huge help and a best assistance today for selecting a suitable perfumes for us. Thank you Anika!

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Got served by aneeka! Best service and very helpful. Managed to get two beautiful perfumes.
Thank you

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Madina has excellent service and very helpful.

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
I was so happy with my purchase and the lovely Nikki was so welcoming and very helpful. Thank you so much.

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Absolutely great service ! Tiana chose the best aftershave for me , also Maddison was a legend aswell because she helped my friend buy his fragrance , Thank you very much girls for everything !! ❤️❤️

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Amazing service, lovely staff so helpful and welcoming thank you Niki for giving us a lovely experience

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Served By Anika today amazing service so polite and helpful with everything i needed!!

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Really lovely kind and good service

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Anika was very friendly and helpful. She had a good customer service

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
I went into the Middlesbrough Hillstreet Centre store to buy a gift, and the staff called Anika was so friendly, kind and respectful. She helped me a lot when deciding between perfumes. Need to be more staff like her!!

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Excellent service of a lovely girl helped with presents for my daughters birthday credit to the company thinks dhe was called anika

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
I had a great experience alot of help and great customer service anika was amazing

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Seved by anika, she was super lovely and very helpful. Thanks

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.