Elaine was incredibly lovely and helpful when I needed to buy perfume for my sister’s birthday. Highly recommend buying from here!
Company replied
Location
Switch location4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
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See what reviewers are saying
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... See more
Company replied
Had a really lovely experience at the perfume shop in cardiff. Aaliya was incredibly kind, friendly, and patient throughout. She took the time to help me without making me feel rushed and made the wh... See more
Company replied
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, United Kingdom
4.9
Excellent
152 reviews
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I was met by Taz who was very welcoming…
I was met by Taz who was very welcoming and showed me a wide variety of options. Very swift and lovely service
5 June 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Taz was great in helping me find a…
Taz was great in helping me find a cologne for my boyfriend. Quick and friendly service
5 June 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Fabulous service by Aaliyah
Fabulous service by Aaliyah, super friendly and helpful.
30 May 2025
Unprompted review
Very good customer approach
Realistically, i use perfumes for my little hustle, and have been going to shop in various places that sells perfumes, but for awhile and till dates shopping in perfumes shop, there is a lady called ( Nathachia ) that works in St,davis mall in Cardiff, she's very and very magical with a good customer approach that make me never to stop shopping in that shop.
30 May 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Most amazing perfume shopping experience
Just had the most amazing perfume shopping experience with a young lady called Aaliya. She listened to me and knew exactly what I wanted for a new summer scent. She took her time with me and nothing was a hassle at all. To finish it off she gift wrapped it so perfectly. Can't recommend the perfume shop and a huge shoutout to the Aaliya for making my experience so enjoyable! Looking forward to coming back soon! Highly recommend the Cardiff store
22 May 2025
Unprompted review
Elaine was fab and had excellent…
Elaine was fab and had excellent customer service, very friendly. Would recommend you visit the perfume shop and will for sure be retuning
19 May 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
I recently visited the St David’s…
I recently visited the St David’s branch of the perfume store to find a gift for my loved one. With so many great choices, I felt a bit overwhelmed. Thankfully, Aaliya was there to help. She was incredibly professional, knowledgeable about the different perfumes, and had a great sense of what would suit my needs. Her interaction with me was not only helpful but also genuinely fun! She made the whole experience enjoyable. Thank you, Aaliya! 🥰
14 May 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Taz was helpful, quick and friendly
Went in with a niche ask and Taz knew exactly what I was talking about, super quick and helpful.
9 May 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Thank you for your positive review!
The Perfume Shop.
Reply from The Perfume Shop - Cardiff 173
Thank you for your positive review!
The Perfume Shop.
Lovely saleslady
Lovely saleslady, natasha. Extremely helpful and very friendly x
7 May 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Lovely employees, great store
Visiting this store today was an absolute pleasure, I was served by a Welsh girl called eilisha or eiliana (not sure if that’s correct but I remember her name was spelt with an Ei) she was absolutely amazing and so understanding and patient! Really showed me how different perfumes stand out and was overall so wonderful, thank you so much. Will be returning :)
3 May 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Cardiff 173
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
I came for gifts and Taz helped me find…
I came for gifts and Taz helped me find 2 perfect gifts for my family. I'm extremely happy with the service I received and Taz really excelled herself. She is an asset to your company.
2 May 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
Tasha was very helpful and didn't mind…
Tasha was very helpful and didn't mind letting me smell all the different fragrances before I made my decision. She also told about the offers they currently had in store.
2 May 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Outstanding service especially as at a…
Outstanding service especially as at a reallytim Taz was amazing !
30 April 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Great servive from taz
30 April 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I had a great experience at this…
I had a great experience at this branch. They always have great deals. Taz is extremely professional and very helpful.
28 April 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Tasha was very friendly and helpful…
Tasha was very friendly and helpful finding me the perfume I wanted and for the right price. Thanks so much for your help
28 April 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Aallya at the shop was so helpful
Aallya at the shop was so helpful, even though I was indecisive!
26 April 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
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