Amazing customer service!! Came in looking for a gift for Father’s Day, served by Ling, she was absolutely amazing! Friendly and super helpful she took us round the shop giving us multiple testers, te... See more
Company replied
Location
Switch location160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB
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Ling gave my son and I exceptional service. Patient, knowledgeable, kindhearted & friendly. I wanted to get my son a scent for finishing up school and he was delighted with the options and attention h... See more
Company replied
Lovely friendly professional staff, super helpful. Was served by Ling and another young assistant whose name I didn't catch. Came away with my favourite perfume and an eau de toilette for my son and a... See more
Company replied
Was greeted at the door by Jane who was most helpful when helping select an aftershave for Father’s Day. She was not in not helpful but also extremely patient when I was in store with my 2 young kids... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, United Kingdom
5.0
Excellent
1K reviews
Asks customers to review
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Ling made us feel so welcome and helped…
Ling made us feel so welcome and helped us and went above and beyond with everything we needed! She was so pleasant and lovely!
29 June 2026
Unprompted review
Great customer service
Great customer service. Jane was so helpful and friendly. Lovely shopping experience.
29 June 2026
Unprompted review
was assisted by ling was very helpful
was assisted by ling was very helpful
29 June 2026
Unprompted review
Amazing service from Jane 10/10
Amazing service from Jane. Couldn't have been more helpful
29 June 2026
Unprompted review
Ling has been very helpful with her…
Ling has been very helpful with her customer service.
Thanks Ling and The perfume shop
27 June 2026
Unprompted review
Ling
Ling, has been amazing so helpful definitely helped me make the best decision on my purchase
27 June 2026
Unprompted review
Ling was very helpful and lovely to us
Ling was very helpful and lovely to us. It’s the first time I have bought anything in the store.
I would recommend the store to family and friends. Very happy customer.
27 June 2026
Unprompted review
Jane was lovely and helped me choose a…
Jane was lovely and helped me choose a beautiful perfume for me
26 June 2026
Unprompted review
I was served by Jane and couldn’t have…
I was served by Jane and couldn’t have had a better experience. She was so knowledgeable on the fragrances and helped us choose the perfect gift :)
26 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Jane was very welcoming and patient
Jane was very welcoming and patient. Made me relaxed to make a good choice on my purchase.
25 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was very nice and helpful
Ling was very nice and helpful, she helped me pick a really nice fragrance for my son.
25 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was very helpful and kind
Ling was very helpful and kind. She knew exactly what we needed. Also she was very welcoming and polite and made me feel very comfortable.
23 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was so friendly and helpful
Ling was so friendly and helpful. Made such an effort
23 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very pleasant and helpful staff
Very pleasant and helpful staff. What we required was not in stock so they ordered it for me and was delivered to the store for collection very promptly. Delighted with the service.
11 June 2026
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling gave exceptional customer service
Ling gave my son and I exceptional service. Patient, knowledgeable, kindhearted & friendly. I wanted to get my son a scent for finishing up school and he was delighted with the options and attention he received.
22 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had such a great experience with ling…
Had such a great experience with ling very friendly and helpful.
22 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had great service provided by Ling
Had great service provided by Ling, she was very insightful and enthusiastic.
22 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service by Jane
Amazing service by Jane
Helped us trying 100s of perfume for making a best choice. Will come again definitely
Thank you 🙏
22 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was amazing today and it was a…
Ling was amazing today and it was a great experience from the moment I walked in store. From what partner needed and liked and offered me lots of different choices straight away. From gift wrapping to a service with a laugh. Thank you again !
22 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a great experience with the help of…
Had a great experience with the help of Ling, she was so helpful and lovely!
21 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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