Now I believe that a business can't be successful without wonderful staff like Cara whom I met yesterday at the perfume shop. I went in to buy a couple of perfumes and ended up buying eleven differen... See more
Company replied
Location
Switch locationUnit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
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See what reviewers are saying
Kara is an absolute gem, always happy to help and gives top notch recommendations, girls love it can’t lie👀. Thank you Kara, you’re amazing (Florin)
Company replied
Today i was severed by Cara and the St Nicholas store, I have been with Cara often and she is great, she I always on the ball when I come in unsure about which perfume I'd like, but have an idea of... See more
Company replied
I feel very positive and energetic when I talk to Penny❤️❤️. She provided really great customer service and was very lovely. I feel everyone should be like her. It was really nice to have a quick chat... See more
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, United Kingdom
4.7
Excellent
490 reviews
Asks customers to review
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Expert assistance
I was looking for a summer perfume and Penny was excellent in suggesting various options based on my current preferences. I will definitely return to add to my collection
10 July 2026
Unprompted review
I feel very positive and energetic when…
I feel very positive and energetic when I talk to Penny❤️❤️. She provided really great customer service and was very lovely. I feel everyone should be like her. It was really nice to have a quick chat with her.
10 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great experience
Oh! I got what I wanted and even more.
Penny did right and her customer service is top notch.
9 July 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Penny was great
Penny was great! Super polite and a right good laugh! She also knew exactly what I was looking for ! Cheers
8 July 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Buying perfumes as gifts from the store
I bought two prefumes from the shop, I want to give them as a gift.
Cara helped me a lot by choice them, she has a nice taste tbh, and she wrapped the perfumes as gifts in a lovely way.
6 July 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
St Nicholas store service.
Today i was severed by Cara and the St Nicholas store, I have been with Cara often and she is great, she I always on the ball when I come in unsure about which perfume I'd like, but have an idea of the scent, for example today is said I liked something with a coconut/summer scent, and I also knew I'd like the LaBomba, Cara let me smell other perfumes with similar notes, I felt no way rushed, and she was helpful in advising costs and sizes to save me money and get the beat deal.
She told me about refil options and also cost effectiveness.
In the end I bought 3 perfumes, delighted with my purchases and would highly recommend the store and Cara.
4 July 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kara is an absolute gem
Kara is an absolute gem, always happy to help and gives top notch recommendations, girls love it can’t lie👀.
Thank you Kara, you’re amazing (Florin)
3 July 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
⭐⭐⭐⭐⭐ A true benchmark for excellence in fragrance retail. Five stars without hesitation.
⭐⭐⭐⭐⭐
An outstanding shopping experience. Exceptional customer service, premium packaging, authentic fragrances, and excellent after-sales support. Reliable, professional, and highly recommended. I'll definitely be a returning customer.
2 July 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Now I believe that a business can't be…
Now I believe that a business can't be successful without wonderful staff like Cara whom I met yesterday at the perfume shop. I went in to buy a couple of perfumes and ended up buying eleven different ones. Yes, eleven!! I didn't need to overthink it or visit other shops to buy the gifts I was meant to. Cara managed to read my needs and taste and kept me amazed through the whole experience. I felt pampered. I received discounts, gifts and the best experience thanks to that lovely lady. I even discovered new brands and bought myself one of those. I left the shop with incredible perfumes, still within the budget, and a big smile 😀 Why not?! It's contaminating! Cara was smiling the whole time, patient and friendly, and above all a professional sales lady. Hats off, Cara!
30 June 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Received superb service from Penny who…
Received superb service from Penny who understood what I really wanted and guided me through. She was polite and helpful.
25 June 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful experience
I had a wonderful experience at this perfume store. Penny was incredibly kind, patient, and knowledgeable. She took the time to understand what I was looking for and helped me choose the perfect fragrance. Thank you !
26 June 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great visit
Great visit, cheerful, helpful and would 100% come back again. Thanks to Penny who helped me that day.
25 June 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hello Fatemeh,
I am sorry to hear that you are concerned about the authenticity of your fragrance.
Please rest assured that all products sold by The Perfume Shop are 100% genuine and are sourced directly from official brand suppliers or authorised UK distributors. We do not sell counterfeit, imitation or grey-market products under any circumstances.
It is also worth noting that fragrance performance can vary for a number of reasons, including whether the product is an Eau de Parfum or Eau de Toilette, individual skin chemistry, climate, and even regular use over time. It is also possible to become “nose blind” to certain scents, which is a natural response where the brain becomes less sensitive to familiar fragrances.
I am sorry that you are disappointed and thank you for taking the time to share your feedback.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Great service
I was served by Penny, came in with my sister a few weeks ago. She was extremely nice and helpful. We were confused on what we wanted, and she made it super easy finding really nice perfumes that really did suit our styles. Great work Penny
1 May 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
in time…
This was a gift and it arrived in time for my granddaughters birthday- thank you
11 June 2026
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Item delivered as ordered promptly
Item delivered as ordered promptly. Will use again as good value.
23 April 2026
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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