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The Parking Spot Reviews 

983
•
TrustScore 5 out of 5

4.8

Transportation Service
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Review summary

Created with AI, based on recent reviews

Considering 623 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service efficient and reliable, with easy online reservations and smooth processes from arrival to departure. People frequently highlight the convenience of the shuttle service, noting quick pickups and drop-offs that ensure timely airport transfers. The staff receives high praise for being polite, professional, and consistently helpful, especially with luggage assistance. Reviewers appreciate the convenient locations, which are easy to access and offer various parking options, alongside excellent and affordable pricing. However, some customers also noted issues with staff behavior, describing some attendants and drivers as rude or unhelpful.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its convenience, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, helpfulness, and... See more

Location

People report positive experiences with location, often highlighting its convenience and ease of access to... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the convenience and ease... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting reasonable and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy online reservation, greeted quickly and nicely upon arrival, attendant took my car and shuttle was right there to go to the airport. Polite staff, car was cared for, valet was quick and polite. G... See more

Rated 5 out of 5 stars

The Service is always consistent. I know what to expect. Everything flows smoothly. There is always an attendant on duty in case the automated self check in process fails. I always get to the airport... See more

Rated 5 out of 5 stars

The Parking Spot is the most reliable and trustworthy off-site airport parking lot. I always feel like my vehicle is safe and free from damage when I park here. I like how I can pre-arrange and pre-pa... See more

Rated 5 out of 5 stars

We always have a great experience with Parking Spot 2. The drivers are always friendly and helpful with my large luggage. I always feel comfortable leaving my car parked for several days at the Parkin... See more

Company details

  1. Transportation Service

Written by the company

The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. Founded in 1998, The Parking Spot is the leading near-airport parking company in the United States with 38 locations at 22 airports.

Contact info

4.8

Excellent

TrustScore 5 out of 5

983 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(983)

625 reviews in the last 12 months

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Rated 5 out of 5 stars

The Parking Spot provided excellent parking and shuttle services

The Parking Spot services provided easy booking tool to reserve parking reservation, the team guidance at the parking lot directed me to the best row to park to meet shuttle service to be transported from The Parking Spot to Midway Airport. My return to Midway Airport was great as well as soon as I walked to the shuttle pickup at the airport The Parking Spot already knew I arrived so I checked the app for pickup. The shuttle arrived in 15 minutes so I'm grateful to depend on The Parking Spot for parking and shuttle services. Thank you very much.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

The Parking Spot makes it easy to book…

The Parking Spot makes it easy to book a reservation. The ease of parking, the friendly staff, and timely shuttles makes parking my car before travel something that I don't ever have to worry about. Love using The Parking Spot, no matter which airport I'm flying from!

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Parking Spot

Great, Efficient and Friendly service. Frequent Parker program is very good as well. Nice benefits for parking frequently. When asked for a good parking spot at PHL, I literally say the "The Parking Spot" 100% of the time!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Safe lot to park

Shuttles run frequently so you typically don’t have to worry about getting to the airport on time. They offer many options for parking for all budgets.

3 June 2026
Unprompted review

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