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The Parking Spot Reviews 

984
•
TrustScore 5 out of 5

4.8

Transportation Service
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Review summary

Created with AI, based on recent reviews

Considering 623 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service efficient and reliable, with easy online reservations and smooth processes from arrival to departure. People frequently highlight the convenience of the shuttle service, noting quick pickups and drop-offs that ensure timely airport transfers. The staff receives high praise for being polite, professional, and consistently helpful, especially with luggage assistance. Reviewers appreciate the convenient locations, which are easy to access and offer various parking options, alongside excellent and affordable pricing. However, some customers also noted issues with staff behavior, describing some attendants and drivers as rude or unhelpful.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its convenience, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, helpfulness, and... See more

Location

People report positive experiences with location, often highlighting its convenience and ease of access to... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the convenience and ease... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting reasonable and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy online reservation, greeted quickly and nicely upon arrival, attendant took my car and shuttle was right there to go to the airport. Polite staff, car was cared for, valet was quick and polite. G... See more

Rated 5 out of 5 stars

The Service is always consistent. I know what to expect. Everything flows smoothly. There is always an attendant on duty in case the automated self check in process fails. I always get to the airport... See more

Rated 5 out of 5 stars

The Parking Spot is the most reliable and trustworthy off-site airport parking lot. I always feel like my vehicle is safe and free from damage when I park here. I like how I can pre-arrange and pre-pa... See more

Rated 5 out of 5 stars

We always have a great experience with Parking Spot 2. The drivers are always friendly and helpful with my large luggage. I always feel comfortable leaving my car parked for several days at the Parkin... See more

Company details

  1. Transportation Service

Written by the company

The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. Founded in 1998, The Parking Spot is the leading near-airport parking company in the United States with 38 locations at 22 airports.

Contact info

4.8

Excellent

TrustScore 5 out of 5

984 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(984)

625 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable

Friendly drivers and great service. When I park they are always right there even before I can get out of my car. When I return from my trip, there is often a shuttle right there, and if not, one will arrive within 5 minutes.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

We get assistance with luggage

We get assistance with luggage, get to airport on time, and are always treated courteously and as if our business is appreciated. Setting up the reservation and checking in and out is easy. The attendant in the booth is helpful and offers us a bottle of water.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

It was easy to find

It was easy to find! The staff was very friendly and prompt dropped off right to airport gate! I left my phone in the shuttle when dropped off and was able to recover it quickly. Thanks

18 June 2026
Unprompted review
Rated 5 out of 5 stars

The location is easy to get to

The location is easy to get to, not too far or close to airport traffic. The shuttle’s run regularly during high peak times, waiting is minimal. The shuttle’s are clean and well maintained! The driver’s are very helpful and professional!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Drivers are always friendly

Drivers are always friendly, I don't have to worry about waiting for shuttles to whatever color parking lot, I get my bags and head to the designated area and someone picks me up! I've used The Parking Spot for several years, anytime I fly!

21 June 2026
Unprompted review

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