The Parfum Club Reviews 

246
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers overwhelmingly had a great experience with this company. Consumers regularly share that the online ordering process is completely seamless and straightforward. Deliveries consistently arrive swiftly, often within just a few working days. Shoppers are deeply impressed by the incredible selection of fragrances available. However, some customers also noted minor issues with consistency, mentioning that certain batches lacked complex fragrance notes or differed slightly from previous orders.

What people talk about most

Product

Customers had positive experiences with product, noting that the fragrances are remarkably close to the... See more

Quality

Reviewers mention positive feedback about quality, noting that the fragrances are lovely, long-lasting, and... See more

Delivery service

People report positive experiences with delivery service, consistently noting that orders arrive quickly and... See more

Order

Clients share positive opinions on order, highlighting easy processes and great communication throughout.... See more

Value for money

Users describe positive interactions with value for money, consistently praising products that are long... See more

Reviews shaping this summary

Rated 5 out of 5 stars

30ml of wonderful perfume, almost exact to original and does last. Found a stall at a festival, tried and have never looked back. Mens also great. My personal favourite 853. Les Sables Roses, also v... See more

Rated 5 out of 5 stars

I ordered some new perfumes from The Parfum Club online having tried and purchased one of their perfumes at a food and drink event. One of their items was clearance which I found to be fairly weak and... See more

Company replied

Rated 5 out of 5 stars

Came across this company as they had a stand at an event nearby. Lovely people on the stand, nothing was too much trouble for them. Helped with suggestions, gave tester strips so you go away... See more

Rated 5 out of 5 stars

A friend recommended Parfum Club and I am delighted she did! I ordered 3 perfumes - one a dupe of my usual brand and it’s a good substitute. The other two fragrances I tried as samples fir... See more


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier

Written by the company

We've specialised in elixir-strength perfumes since 2015, inspired by designer and niche fragrances. Expertly crafted by experienced perfumiers with high-quality oils that last all day. Our scents have delighted tens of thousands of customers across the country. We're so confident you'll love our perfumes that if you're not 100% satisfied, you can send it back within 30 days for a full refund—no questions asked!


Contact info

4.8

Excellent

TrustScore 5 out of 5

246 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(246)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality and service


I was genuinely impressed by these dupe perfumes: the quality is absolutely outstanding. Each fragrance is remarkably close to the original, both in scent and character. The silage is excellent and the longevity is just as impressive; they easily last throughout the day without needing to reapply.

The packaging is elegant and well presented, giving a premium feel that far exceeds the price point. I also have to commend the customer service: they are exceptionally responsive, polite, and quick to resolve any issues or answer questions.

Overall, a fantastic experience from start to finish. If you’re looking for high-quality alternatives to designer perfumes without compromising on performance or scent accuracy, I couldn’t recommend these more highly.

27 October 2025
Rated 3 out of 5 stars

Package arrived on time and was well…

Package arrived on time and was well wrapped and had lots of padding to protect it. The actual bottle was a bit plain and looked cheap. Fragrance was a bit of a let down as did not have layered notes like fragrance should do. Was just one scent sadly. Its ok but a bit disappointed

10 October 2025
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Reply from The Parfum Club

Hi Sarah,

Thank you for your feedback. We’re really glad your order arrived safely and on time, though we’re sorry to hear the scent wasn’t quite what you hoped for. Our bottles are designed to be simple and elegant to keep the focus (and cost) on the fragrance itself but we completely understand everyone’s tastes differ.

We do offer a 30 day moneyback guarantee and would’ve been more than happy to arrange an exchange for something that suits you better. If you’d like us to help, please email us at sales@theparfumclub.co.uk - we’d love the chance to make it right for you.

Warm regards,
The Parfum Club team

Rated 5 out of 5 stars

Great dupes

Great dupes
Quick delivery
Sturdy bottles lids and packaging

1 October 2025
The Parfum Club logo

Reply from The Parfum Club

Hi Gina,

Thank you so much for your kind words! We’re so glad you’re happy with the quality and packaging; we’ve worked hard to make sure our bottles feel as good as they smell.

Warm regards,
The Parfum Club team

Rated 5 out of 5 stars

Fast dispatch and nice scents

I ordered some new perfumes from The Parfum Club online having tried and purchased one of their perfumes at a food and drink event. One of their items was clearance which I found to be fairly weak and not long lasting- however the other three full priced ones have smelt lovely and have good longevity- so maybe it did not suit my skin or was clearance for a reason? Either way I’m happy with the company and their products.

27 August 2025
The Parfum Club logo

Reply from The Parfum Club

Thank you for your lovely and thoughtful review! We’re so pleased you’re happy with your perfumes and that most of them hit the mark. You’re absolutely right - perfumes can settle differently on different skin chemistry. We have sample vials for all perfumes in the main collection but also feel free to email us first as we know which ones have a stronger projection and smell richer and/or heavier.

Warm regards,
The Parfum Club Team

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, gorgeous scents that last all day and beautifully packaged! X

29 September 2025
The Parfum Club logo

Reply from The Parfum Club

Thank you so much for the kind review! We’re thrilled to hear you loved the scents and packaging. We really appreciate your support.

Warm regards,
The Parfum Club team

Rated 5 out of 5 stars

Amazing good

Happy good smell

29 September 2025
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Reply from The Parfum Club

Thank you so much! Short and sweet. Just like a perfect scent 💛

Warm regards,
The Parfum Club team

Rated 5 out of 5 stars

Quality service

Quality service

23 June 2025
The Parfum Club logo

Reply from The Parfum Club

Thank you! We’re so glad you had a great experience. That means a lot to our small family team.

Warm regards,
The Parfum Club team

Rated 5 out of 5 stars

Lovely bundle

Lovely bundle of perfume and at a reasonable price

26 September 2025
The Parfum Club logo

Reply from The Parfum Club

Thanks so much for the kind feedback! We’re delighted you loved your bundle and found it great value.

Warm regards,
The Parfum Club team

Rated 5 out of 5 stars

Excellent Service and Lovely Communication

I’m very satisfied with the Parfum Club. The selection is excellent, and the overall service has been consistently impressive. I especially want to highlight the communication with Debbie—it was truly great. She was professional, kind, and made the whole experience even more enjoyable. Thank you for such wonderful service!

26 August 2025
The Parfum Club logo

Reply from The Parfum Club

What a lovely review. Thank you! We’re so glad you’ve been happy with both our perfumes and service. Debbie will be absolutely delighted to read your comments - we’ll be sure to pass them on.

Warm regards,
The Parfum Club team

Rated 5 out of 5 stars

Great perfume

Very fast free delivery
Great customer service
Lovely perfume

22 September 2025
The Parfum Club logo

Reply from The Parfum Club

Thank you for your wonderful review! We’re thrilled you love your perfume and our service. That’s exactly what we aim for every time.

Warm regards,
The Parfum Club team

Rated 5 out of 5 stars

Absolutely gorgeous perfume Portrait Of…

Absolutely gorgeous perfume Portrait Of Lady I was running out so I ordered again so glad you still had it in very happy

29 September 2025
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Reply from The Parfum Club

Thank you so much for your lovely review! We’re delighted you’re enjoying your perfume (no. 2484) and that it’s become a favourite. It's such a beautiful scent choice for those that love jasmine and patchouli.

Warm regards,
The Parfum Club team

Rated 4 out of 5 stars

Great service

Great service, quick supply, easy to choose, but id like to be able to return the empty bottles or buy a large size

19 September 2025
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Reply from The Parfum Club

Hi Shane,

Thank you so much for your lovely review! We’re delighted to hear you found it easy to choose and that your order arrived quickly — that really means a lot to our small family team.

We completely understand your suggestion about returning empty bottles. Unfortunately, we’re unable to reuse bottles once they’ve been filled with perfume; cleaning them safely requires strong alcohol and a full sanitisation process, which would add significant cost and isn’t feasible for a small business like ours.

We’re so grateful for your support and hope to see you again soon!

Warm regards,
The Parfum Club team

Rated 5 out of 5 stars

My interactions with Debbie

My interactions with Debbie, as been superb, response to my email abd the outcome quick and amazing, I would always use The Parfum Club I first purchased my perfume, in Birmingham on one of their stalls I have not looked back, this is my fourth purchase, he quality is long lasting, even gave my sister one, her colleagues were really impressed and was enquiry where to purchase the perfume.

20 September 2025
Unprompted review
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Reply from The Parfum Club

What a fantastic review. Thank you so much! Debbie will be over the moon to hear your kind words. We’re so happy you’ve continued to shop with us and love sharing your experience. That kind of support truly keeps our small business going.

Warm regards,
The Parfum Club team

Rated 5 out of 5 stars

Lovely aroma

After trying it at new Brighton I was well impressed..bought number 73 .. and ordered more love it .. it's already been commented on .. loved they packaging 😍.. will be ordering more ..swift friendly delivery x

3 September 2025
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Reply from The Parfum Club

Thank you for such a wonderful review! We’re so happy you discovered us at New Brighton and that No. 73 has become a favourite. Love that you’ve already had compliments too!

Warm regards,
The Parfum Club team

Rated 5 out of 5 stars

Superb, as always

Quick, easy process, delivered on time. Great fragrances

29 August 2025
The Parfum Club logo

Reply from The Parfum Club

Thank you so much for your continued support. We’re delighted to hear you’re consistently happy with our fragrances and service!

Warm regards,
The Parfum Club team

Rated 5 out of 5 stars

Perfume smells great

Perfume smells great

29 August 2025
The Parfum Club logo

Reply from The Parfum Club

Thank you! We’re so glad you’re happy with your perfume...short, sweet, and perfect.

Warm regards,
The Parfum Club team

Rated 4 out of 5 stars

Quite a good product

Quite a good replacement ptoduct

1 August 2025
The Parfum Club logo

Reply from The Parfum Club

Thank you for your feedback! We’re pleased to hear you’re happy with your perfume and really appreciate you taking the time to share your experience. We’d love to know what could have made it a full 5★ next time!

Warm regards,
The Parfum Club team

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