The Parfum Club Reviews 

246
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers overwhelmingly had a great experience with this company. Consumers regularly share that the online ordering process is completely seamless and straightforward. Deliveries consistently arrive swiftly, often within just a few working days. Shoppers are deeply impressed by the incredible selection of fragrances available. However, some customers also noted minor issues with consistency, mentioning that certain batches lacked complex fragrance notes or differed slightly from previous orders.

What people talk about most

Product

Customers had positive experiences with product, noting that the fragrances are remarkably close to the... See more

Quality

Reviewers mention positive feedback about quality, noting that the fragrances are lovely, long-lasting, and... See more

Delivery service

People report positive experiences with delivery service, consistently noting that orders arrive quickly and... See more

Order

Clients share positive opinions on order, highlighting easy processes and great communication throughout.... See more

Value for money

Users describe positive interactions with value for money, consistently praising products that are long... See more

Reviews shaping this summary

Rated 5 out of 5 stars

30ml of wonderful perfume, almost exact to original and does last. Found a stall at a festival, tried and have never looked back. Mens also great. My personal favourite 853. Les Sables Roses, also v... See more

Rated 5 out of 5 stars

I ordered some new perfumes from The Parfum Club online having tried and purchased one of their perfumes at a food and drink event. One of their items was clearance which I found to be fairly weak and... See more

Company replied

Rated 5 out of 5 stars

Came across this company as they had a stand at an event nearby. Lovely people on the stand, nothing was too much trouble for them. Helped with suggestions, gave tester strips so you go away... See more

Rated 5 out of 5 stars

A friend recommended Parfum Club and I am delighted she did! I ordered 3 perfumes - one a dupe of my usual brand and it’s a good substitute. The other two fragrances I tried as samples fir... See more


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier

Written by the company

We've specialised in elixir-strength perfumes since 2015, inspired by designer and niche fragrances. Expertly crafted by experienced perfumiers with high-quality oils that last all day. Our scents have delighted tens of thousands of customers across the country. We're so confident you'll love our perfumes that if you're not 100% satisfied, you can send it back within 30 days for a full refund—no questions asked!


Contact info

4.8

Excellent

TrustScore 5 out of 5

246 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(246)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb products

Superb products , smell lasts all day and is 100% as good as the real thing , but about 80% cheaper - will always use this company

5 January 2026
Rated 1 out of 5 stars

Disappointed

This isn’t my first order from Parfum Club, what I’ve experienced is the lack of consistency with a fragrance. This order smells different to previous orders and I don’t recognise it as the fragrance I was expecting. I won’t be ordering again. Disappointed.

3 December 2025
The Parfum Club logo

Reply from The Parfum Club

Hi Julie,

Thank you for taking the time to leave a review, and we’re genuinely sorry to hear that this order didn’t meet your expectations, especially as a returning customer.

We’ve reviewed your order and are surprised to hear this, as all of our fragrances are produced using the same formulations and controlled batch processes to ensure consistency.

We do wish you'd contacted us directly before leaving this review, as we would absolutely have welcomed the opportunity to investigate and resolve this for you. Customer satisfaction is very important to us, and we always aim to put things right when something doesn’t feel correct.

If you’re open to it, please reply to us via Trustpilot or email us on sales@theparfumclub.co.uk so we can look into this further and help resolve the issue.

Best regards,
Debbie

Rated 5 out of 5 stars

Ease of order

Having picked up one of their information leaflets previously I noticed a previous perfume I used and they now supply.
Placed an order online and very quickly I received in secure packing via courier.
Very pleased with purchase. A little goes a long way with my choice.will probably order off that leaflet again.

24 November 2025
Rated 5 out of 5 stars

5 star range

I have been using these perfumes for years from stratford upon avon. And lasts forever and smells exactly like the original.

24 November 2025
Rated 5 out of 5 stars

Not only does it smell good

Not only does it smell good, but the Parfum Club emailed me to say that I had not taken offer of the 4 for 3 Black Friday Deals and would do so on my behalf and refunded me the extra I had paid/ This is a company that should be kept on the radar as they put customers before profit. A rare breed.

5 December 2025

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