thepanicroomonline.net Reviews 

63
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TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Played our first game with family the other end of the county & abroad. It was just fabulous, easy to get into it, once you find one clue you go into another room until you solve the puzzle. It look u... See more

Rated 3 out of 5 stars

Did an online CSI Grounded escape room, purchased from Virgin experiences. Ok Puzzles, expected more interactive puzzles rather than a web based form that you type the answers into to a passwor... See more

Company replied

Rated 5 out of 5 stars

Brilliant online murder mystery game played with family members over zoom. Easy instructions to follow and great value entertainment for an evening. We found it quite tricky but due to the clues manag... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Wanted to buy several Prank Boxes (used to buy them from Walmart but that source dried up so was having difficulty finding a UK supplier), couldn’t believe my good luck when I fou... See more

Company details

  1. Gaming service Provider

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The Panic Room Online is the worlds largest escape room & puzzle shop! There is something for everyone with the best gifts and games around.


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4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.7

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(63)

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Rated 5 out of 5 stars

Brilliant virtual escape rooms

We have done most of the virtual escape room experiences from this site now and have really enjoyed them all. We have completed them with other people via Skype (screen sharing) and it's worked really well.

Thank you for keeping us entertained in lockdown!

7 March 2021
Unprompted review
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Reply from thepanicroomonline.net

Thank you very much for the review Michelle! Lovely to hear and we hope you enjoy our other games in the future.

Alex

Rated 5 out of 5 stars

CSI:Grounded

CSI: Grounded - Our first online escape room and had a blast! Puzzles were challenging enough, some more than others! Took the group of 3 couples around 2 hours. Definitely going to be buying more!

7 March 2021
Unprompted review
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Reply from thepanicroomonline.net

Thanks Amy! So glad to hear you enjoyed Grounded, enjoy our other games!

Alex

Rated 5 out of 5 stars

What a great experience

What a great experience! Simple purchase process, simple access, and what great fun we all had “together” from our own homes! This has been the second online escape room we’ve done, and have decided as a group to continue the fun once a month. Highly recommend!

7 March 2021
Unprompted review
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Reply from thepanicroomonline.net

Thank you for the review Lynn, it's very much appreciated. We are glad to hear our games are now part of a monthly ritual!

Alex

Rated 5 out of 5 stars

Amazing fun

I have now completed most rooms at the Panic Rooms, and had the pleasure of many of their online rooms. The physical rooms are flawless and so well thought through. The online rooms are a great bit of enjoyment in lockdown! Can’t fault them, highly recommended.

7 March 2021
Unprompted review
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Reply from thepanicroomonline.net

Thanks Danielle, very kind of you! Thank you for your review and your support!

Alex

Rated 5 out of 5 stars

Our very first experience an escape…

Our very first experience an escape room with family and friends. A good few hours of entertainment with challenging clues and well presented. Would highly recommend, and suitable for a wide age group. Definitely looking forward to our next one!

6 March 2021
Unprompted review
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Reply from thepanicroomonline.net

Thank you very much for the kind review Brian! So glad to hear that you enjoyed, we hope you enjoy the rest of your adventures with us.

Alex
Designer & Managing Director

Rated 2 out of 5 stars

Not great

I've now done 3 of their online escape rooms with various friends and every one of them has been fairly poor. There's always been at least one point where we've had to ask for the answer, and having received the answer still been non the wiser. Generally found them a bit frustrating as opposed to fun and friends have described it at a waste of time.

6 March 2021
Unprompted review
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Reply from thepanicroomonline.net

Hi Matt,

Sorry to hear that you haven't been enjoying our games. Although we do a get a lot of positive feedback from thousands of happy customers, we are always happy to take on feedback which helps us improve,

Throughout all of our games we have series of exciting escape room style puzzles with varying levels of difficulty. Some are meant to get you into the swing of things and others to test you a bit more. All of the games are completely solvable without clues, and even if you do get stuck we have our handy hint system to point you in the right direction without having to take the answer.

Our games have different levels of difficulty ranging from beginner, to intermediate to difficult, so if there are some games that are stumping you, perhaps look at the other titles available.

We design our games to be fun and entertaining ways to gather with friends and family during lockdown, with 5 years of experience operating escape rooms under our belt, having built over 20 physical experiences and over 20 digital experiences we are proud of the games that we have created.

We hope you enjoy our growing range of future titles which myself and our whole team put many hours and a lot of effort into.

Alex
Designer and Managing Director

Rated 5 out of 5 stars

Highly recommend The Panic Room Online

Highly recommend The Panic Room Online. We had a fantastic evening solving puzzles in three different households across the country! Challenging tasks tested our team but we enjoyed solving all the clues and thought it was great value for money! We’ll definitely be purchasing more. Thank you for alleviating our lockdown blues!

2 March 2021
Unprompted review
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Reply from thepanicroomonline.net

Hi Lu!

Thank you so much for the lovely review, we really appreciate it. It's our pleasure to be able to bring people together in lockdown!

Alex
Designer & Managing Director

Rated 5 out of 5 stars

Excellent entertainment & challenging puzzles.

I very rarely write reviews but my experience with this company was fantastic. We played the CSI Grounded game which was recommended by Sarah @ Panic Room.
The game was challenging enough to stretch most of our group without alienating anyone & the clues ensure that the game can maintain a decent pace. We completed the game in a little under 3 hours but could certainly have done it in 2 hours.
I would highly recommend this game as a fun alternative to a Zoom based quiz. Excellent value for money & customer service too, I will definitely be doing this again.

1 March 2021
Unprompted review
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Reply from thepanicroomonline.net

Thank you very much Kristian! Sarah was delighted to get a mention in your review, so thank you for that.

Glad to hear you and your team enjoyed the game and that my team gave you great customer service!

Alex
Designer & Managing Director

Rated 5 out of 5 stars

Brilliant online murder mystery game…

Brilliant online murder mystery game played with family members over zoom. Easy instructions to follow and great value entertainment for an evening. We found it quite tricky but due to the clues managed to solve the crime. Would highly recommend trying it, you won't be disappointed and we would definitely do another one.

21 February 2021
Unprompted review
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Reply from thepanicroomonline.net

Thank you so much Ali! We are glad to hear that you enjoyed our game and appreciate the support.

We wish you luck on your next detective case!

Rated 5 out of 5 stars

Loved the lockdown escape room…

Loved the lockdown escape room experience, it gave us something different to do with our 2 teenagers.
We’ve completed 2 x escape rooms now, both have been enjoyable with the right amount of challenge and fantastic attention to detail.

21 February 2021
Unprompted review
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Reply from thepanicroomonline.net

Thanks for the great review Nic!

Lovely to hear about families playing our games together, we hope you enjoy your next games with us. We have more on the way so keep your eyes peeled.

Alex
Owner & Designer

Rated 5 out of 5 stars

Will test your teamwork skills and very spooky!

Last night myself and members of my family (in different households) enjoyed ‘The Haunted Manor’. This was a fun ‘whodoneit’, that had us all working together, to figure out the clues. The messages were spooky and very well done, you do at times feel like you’re in a horror movie, but very enjoyable and really added to the whole experience. Would we do another one? 100% and definitely recommended.

21 February 2021
Unprompted review
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Reply from thepanicroomonline.net

Thank you so much! Lovely to see such a great review about our latest game, it was a lot of fun creating it and glad to see the hard work paid off.

Keep an eye out for more games coming up soon!

Rated 5 out of 5 stars

Great fun!

Really enjoyed these online escape rooms great fun to play with family at the moment. Looking forward to trying out a new one!

20 February 2021
Unprompted review
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Reply from thepanicroomonline.net

Thank you Rose! We really appreciate the review, it's been lovely to bring friends and family together in this way and nice to hear from folks who are doing it!

Alex

Rated 2 out of 5 stars

Rip Off

UPDATE - I have been contacted by the company and they were helpful and good customer service. They offered me my choice of another game as a gesture of goodwill which was appreciated.

Wanted to play a game from this website with my family for my birthday in lockdown. We searched through the options and decided on M.A.R.V.O phase 1 which claimed to take 45-60 minutes to complete. This was £15 when we purchased it. 20 minutes later and only 4 easy puzzles later it was all over. We've done online escape rooms with other companies before which were much harder and cheaper and we got nearly 2 hours of fun out of them so £15 for 20 minutes is a rip off! very disappointed!

20 February 2021
Unprompted review
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Reply from thepanicroomonline.net

Hi Olivia,

Thanks for the review and for your feedback, we find that from statistics the average completion time is between 45-60 minutes as advertised and providers a fun interactive challenge for people looking to play escape games at home.

The fact that you solved it in 20 minutes is great, it just means that you did very well and clearly the puzzles clicked with you. With such a wide range of different abilities of people that come to play our games, some consideration has to be taken into account that the level of difficulty is specifically set in a way that is reasonable to most players.

It's a shame that you chose to leave such a review which negatively affects our company. We aren't looking to rip anyone off, we want to entertain people but we understand that we can't please everybody.

As you felt that you didn't get good value for money I would like to invite you to contact us and we will see if we can arrange another title for you as a good will gesture.

Thank you for your custom and hope to hear from you soon.

Alex Souter
Managing Director

Rated 5 out of 5 stars

CSI Mafia Murders

Did CSI Mafia last night, and for my first experience of any Escape Room, never mind being an online one, it was extremely enjoyable. I think I overthought some of the clues, but the enjoyment was in digging through and discussing everything anyway, so top marks from me! As novices, and with interruptions for drinks and nibbles, it took us about an hour and three quarters. We played it with four people in total with one being online in another part of the country. We really enjoyed it and we will certainly be back in a couple of weeks for another.

20 February 2021
Unprompted review
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Reply from thepanicroomonline.net

Thank you so much Fiona!

Brilliant to hear you all enjoyed it, CSI Mafia is one of my favorites. Always been a big fan of Whodunnit's.

We hope you enjoy the rest of our games too!

Alex

Rated 1 out of 5 stars

Absolutely horrendous.

Absolutely horrendous.

Probably may have endured the experience had I not already been to other Escape Rooms, but those made this one look diabolical. Far too much reading (and listening) and boring riddles, the interactive Escape Rooms such as Lakes Escapes show this one right up!

This was for the Sinister Soiree (which lives up to its name as sinister!).

14 February 2021
Unprompted review
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Reply from thepanicroomonline.net

Hi Connor,

Sorry to hear that you didn't enjoy The Sinister Soiree, we have had thousands of people play and enjoy this game since it's launch last month with no such feedback like you have provided here.

Every company has different styles of games available, for more video game-style games we also have Marvo Archives & Sector X games available on the store that may be better suited for you.

If you have any particular constructive feedback you would like to send to us directly, feel free to reach out via - info@thepanicroomonline.net as I can't reach out to directly, due to there being no order on our shop for you which is very strange.

Alex Souter
Owner & Designer

Rated 5 out of 5 stars

Lockdown fun!

Very clever, well thought out game. We had one for just 2 players and really enjoyed the concept. We gave them feedback for how the game had a couple of glitches and they sorted it straight away.Really recommend

Looking forward to doing another one soon

13 February 2021
Unprompted review
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Reply from thepanicroomonline.net

Thanks for the review Lyndsay, so glad we could sort that for you and that you enjoyed the games.

Alex

Rated 5 out of 5 stars

Great night in lockdown!

Me and a group of friends had a great time completing the CSI Airline Crime Scene case last weekend. We were pleasantly surprised at how fun this was to do over zoom and we really had to put our thinking caps on to solve some of the tasks.
I highly recommend doing one of these as a group if you're bored at home and craving some sort of a social life.

5 February 2021
Unprompted review
Rated 5 out of 5 stars

Great fun in lockdown

Just completed the Sherlock Holmes escape room, it’s brilliant. I’m claustrophobic so the idea of a real escape room terrifies me. Doing it in the comfort of my own home is great!! Huge thanks for giving us some joy in lockdown.

31 January 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic games and customer service!

I messaged Panic Room a few times to make sure I got the right game for my 14 year old daughter and her friends. . The team couldn’t have been more helpful. We chose Mansion Impossible. I am IT illiterate so as well as using web chat I telephoned them to make sure I knew how to download it and send links to her friends due to lockdown. They are available 10am-10pm in case you have issues. It’s actually soooooo easy to do.!my daughter and her friends loved it and they escaped!! And it’s so cheap to do

30 January 2021
Unprompted review
Rated 5 out of 5 stars

Fun team activity in this weird Covid World

As a team we have just completed Mansion: Impossible an online escape room provided by The Panic Room Online. It was difficult enough so we felt it was a real challenge but not so much that it was impossible. We had a lot of fun as a team. There were 12 of us so we split into 2 groups and 6 in each group was a good number, everyone felt able to participate. It was also very reasonably priced and we will try to do another one next month. I also liked the fact that the links don't expire.

30 January 2021
Unprompted review

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