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The Paint Shed Reviews 26,306

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,395 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent delivery service, noting its speed, efficiency, and the secure, well-packaged condition of their orders. Many people are also very satisfied with the quality of the products and the competitive pricing, often finding better deals than elsewhere. The ordering process is consistently described as easy and straightforward, contributing to a positive overall experience. However, some customers were dissatisfied with issues related to incorrect or unavailable colour matches, and a few received products that were not what they ordered, or appeared to be damaged or tampered with. These experiences sometimes led to additional costs and delays.

What people talk about most

Delivery service

Consumers express high satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the great range of... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Price

Customers consistently report positive experiences with pricing. Many reviewers found products to be... See more

Order

Reviewers mention positive feedback about order. Many customers praise the easy and straightforward ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pushed to get on and redecorate by a recent bereavement I decided to give Paint Shed a go. Great range of paint and their colour match paints are spot on. Special shout out to Luke who dealt with my a... See more

Company replied

Rated 5 out of 5 stars

The whole experience of buying paint from The Paint Shed was very positive. The price was the best I could find, it was easy to order the paint colour match I wanted ( Johnstone’s paint matched to a... See more

Company replied

Rated 5 out of 5 stars

Everything I needed at a one stop store including all high quality specialist products not obtainable elsewhere. Delivered fast free at discount. Cannot be beaten.

Company replied

Rated 5 out of 5 stars

Fast delivery Ordered on Thursday night at 10pm, delivered Saturday morning on free delivery. Never seen the company previously and used as there was a discount on the F&B paint I wanted. Will defin... See more

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store

About The Paint Shed

Written by the company

We’re the UK’s most recommended independent paint retailer, offering a better way to get your hands on better quality paint, in-store or delivered to your door.

We’ll do the legwork to help you get the right paint, in the right colour, at the right price - just speak to our friendly team.

We go all out to give you low prices on all our paints, all the time. And we always compare costs with our competitors, to make extra sure we’re offering you the best deals. We stock brands such as Dulux Trade, Crown Trade, Johnstone’s Trade, Zinsser Allcoat, Farrow & Ball and Little Greene.

We’re unmatched for colour choice, too. We’ve got smart, colour-matching technology and high-spec tinting machines. So we can provide all your favourite brands of paint, mixed to any colour that you want.

The smarter choice for paint.

This is what we do:

Written by the company

Top brands at unbeatable prices
Free delivery available on orders over £50*
Priority shipping options also available
Expert team, ready to advise

Speedy Delivery

Free delivery on UK mainland orders over £50*

Priority shipping options are also available

Contact info

Deals

Check out our latest offers here!

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Really happy

Really happy. Paint Shed were very patient whilst I tried to make up my mind on the colour I needed, they helped with suggestions too. Once I made my mind up, the paint was delivered next day. Well done, I’d definitely recommend

14 May 2026
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Reply from The Paint Shed

Hello,

We're so happy to hear you're pleased! We're glad our team was patient and helpful with your color choice. We appreciate your recommendation!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent

My order arrived the next day (so think Scotland to South East England) and packaged so professionally that you couldn't tell my four paints had ever been couriered.
Great value for money, free delivery and superb service? Faultless. I will absolutely use again.

15 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Julia,

We are so pleased to hear your order arrived quickly and professionally packaged. We appreciate your kind words about our service and value. We look forward to serving you again!

Kind Regards,
The Paint Shed

Rated 3 out of 5 stars

NO PHONE ORDERING?!

I’m 89 and found your online ordering very difficult. When I tried to order by phone I was told that wasn’t possible! I had almost given up until your staff were very helpful and talked me through the online system but oh how I could have done without the 2 hours frustration🥵. I know-I’m just an old grumpy👎

14 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Raymond,

We are sorry to hear that you found the online ordering process difficult, although we are pleased our team was able to assist you.

Our online payment system is designed to be secure and fully encrypted, ensuring your payment details are protected at all times. Unfortunately, we’re unable to take payments over the phone, as this cannot guarantee the same level of security for your information.

We understand this may feel inconvenient, and we appreciate your patience. Protecting our customers’ data and financial security is extremely important to us, so this policy is in place with that in mind.

Please let us know if you have any questions or need any further assistance.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

You want real Paint?

I've used Paint Shed a few times now and top service. I have noticed getting proper undercoat and Gloss in shops now is getting harder so this is my go to. Highly recommend the McPherson oil based paints.

20 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're so glad to hear you consistently receive top service and appreciate your recommendation of the McPherson oil-based paints! Thank you for your continued support.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent service

Excellent communication from placing the order through to delivery. Kept informed at each stage and provided with tracking information as well.

Item came extremely well packaged and protected from any damage.

Delighted with overall experience

15 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Gordon,

We're so glad to hear about your excellent experience with our communication and delivery process. It's wonderful that your item arrived well-packaged and protected. We appreciate your positive feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

easy web site to navigate around easy…

easy web site to navigate around easy to find my product and re order.

10 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy you found our website easy to navigate and reorder your product. We appreciate your feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Top Team

The Paint Shed is outstanding, very friendly and helpful staff, quick delivery.

Happy Days

14 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're so glad you found our staff friendly and helpful, and appreciated the quick delivery. Thank you for your kind words!

Kind Regards,
The Paint Shed

Rated 4 out of 5 stars

Disappointed that the first product I…

Disappointed that the first product I received was not what I ordered. However, I was impressed with the customer relations department who resolved the issue very quickly and I received my correct order within a couple of days. The product I ordered was competitively priced and I would certainly used The Paint Shop again.

14 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Barry,

We appreciate you sharing your experience. We're glad our team could quickly resolve the initial issue and that you're happy with your correct order and its competitive pricing. We look forward to serving you again!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

The Paint Shed for your next decorating requirements

The price, speed of delivery, plus excellent secure packaging also the communication and the stock levels made/make me want to use The Paint Shed for sourcing my next decorating requirements as well as the product I’ve just had and used.

13 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Lewis,

We're so pleased to hear that our pricing, swift delivery, secure packaging, communication, and stock levels have made such a positive impression. We look forward to assisting with your future decorating needs.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service and speedy delivery

Pushed to get on and redecorate by a recent bereavement I decided to give Paint Shed a go. Great range of paint and their colour match paints are spot on. Special shout out to Luke who dealt with my addled brain with patience and efficiency. Paint was delivered really fast, the morning after we agreed colours, and both delivery ladies were great. Fab service, would highly recommend.

14 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We are truly sorry to hear about your recent bereavement. We are glad that we could assist you during this difficult time. It's wonderful to know you found our paint range and color matching spot on. We appreciate your kind words about our team's patience and efficiency, and the fast delivery. Thank you for your high recommendation!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent paint

Excellent paint, Excellent service.
Thank you.

8 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Andrew,

We're delighted you had an excellent experience with our paint and service. Thank you for your kind words.

Kind Regards,
The Paint Shed

Rated 3 out of 5 stars

Gosh they want another review

Gosh, I am amazed they are still asking for a review. My last one was less than positive and they made it clear I had given the wrong answer.. even telling me to shop elsewhere in the future. On a positive note they did arrange collection of the damaged paint tins and did give a refund.. trouble was I needed the paint in non damaged containers not the money back. As advised by The Paint Shed I will shop somewhere else in the future

8 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Sarah,

We appreciate you taking the time to share your experience. We are sorry that our previous interaction left you feeling this way. We appreciate you updating your review to reflect the entire process.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Everything I needed at a one stop store…

Everything I needed at a one stop store including all high quality specialist products not obtainable elsewhere. Delivered fast free at discount. Cannot be beaten.

13 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello David,

We are so happy to hear you found everything you needed, including our specialist products, and appreciated our fast, free, and discounted delivery! Thank you for your kind words.

Kind Regards,
The Paint Shed

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