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2.6
6 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Do not buy from this site, it's a scam. Actually currently their website is down/you can't even access it. I bought a dress April 4th, money was withdrawn April 6th. They have not replied to 2 emails, my bank would not consider this fraud. I was told to "work with the merchant" to get my money back. But I can't reach the merchant. If the website ever works again, do not shop with them.
No customer service, very slow dispatch, all emails have been ignored, the returns portal on the website does not work
I bought 2 items. Order was accepted payment taken. Then order was cancelled by Oxygen Lifestyle but I was never refunded. No matter how many times I asked for a refund I never even got an answer. No money received. I opened a dispute with my bank, now in the process. This is a very bad company. Please stay away unless you want to lose your money and then time trying to get it back.
I ordered and paid for a stag candelabra which was £87.95. It had 2 attempts to be delivered but unfortunately wasn't successful. Unsure why as other deliveries have arrived. The product was returned back to Glasgow Parcel Force. I have emailed many times which have been impossible to get answers. Have been told that its been sent out again but no delivery details or tracking number.
Very disappointing experience. Hope this hasn't happened to anyone previously. Such a shame as it was a Christmas present.
I had a very good experience with this company. Items came quickly. Delivery man was so kind. He must have known it was a christmas present and asked were the kids at-home before he took box out of van . DPD driver .
I was also able to use a discount code which was great. No hassle with this order. X
First and last time I bought items from this company. Did not send me the items. I asked for a refund, but they have not refunded me. Very bad customer service.
I have had contact with PayPal for help.
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