Theorise Ltd Reviews 

103
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As someone with ADHD I have struggled through as an academic and admitted defeat when starting my masters. This was the best decision ever as I was given a mentor called Tracey Mercer,who special... See more

Rated 5 out of 5 stars

I have been using Theorise throughout my studies at QMU. My study skills tutor and mental health tutor is Tracey Mercer, and I genuinely do not think I could get through university without her. As an... See more

Rated 5 out of 5 stars

I feel very well supported as a Theorise Study Skills tutor. There is just the right amount of communication and support. Although I work remotely, I am never alone and feel highly valued through phon... See more

Rated 5 out of 5 stars

I am just ending the 2nd year of an LLB and have had a mental health mentor both years. Both have been great, Amy this year has been astounding at helping me (I've had a lot of health issues) navigate... See more

Company details

  1. Recruitment Service
  2. Educational Consultant

Written by the company

Theorise Ltd, is an innovative and ambitious Edinburgh based recruitment business that has grown to be Scotland's largest agency for the supply of NMPH (non-medical personal help) and additional support staff services to further & higher education. Theorise Ltd is recognised for our excellent quality of service, not only to our Clients but also to our Candidates and we have built this reputation through a tailored approach to meet each of our Clients’ individual needs. While we continue to grow our business we still offer a personalised, professional yet informal approach with a focus on meeting the needs of all our Clients and the Students with whom we work.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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4.9

All reviews

(103)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Helpful academic advisor but disappointing mental health services

I had a very positive experience with the academic advisor! He helped me manage my schedule and get better organised. Regarding the mental health mentoring, I believe there's an opportunity to enhance the service. In my case, the allocated hour long sessions often were cut short, leaving me feeling uncared for. Perhaps reviewing session management practices and emphasising the importance of a supportive environment could improve the overall experience for students seeking mental health support.

7 February 2025
Unprompted review
Theorise Ltd logo

Reply from Theorise Ltd

Thank you for taking the time to share your feedback. We’re pleased to hear that you found your Study Skills Tutor helpful in managing your schedule and organisation. We’re sorry, however, that your experience with our Mental Health Mentors did not fully meet your expectations. As you are aware we have already responded to the above privately to discuss and address the issues that have been raised.

Rated 5 out of 5 stars

Innovative and Ambitious

This Edinburgh-based recruiter is now Scotland's premier agency for enhanced FE and HE support services. They are a corporate member of Recruitment & Employment Confederation (REC), a member of the Federation of Small Businesses (FSB) Autism Mentors and their accolades include being awarded Recruitment Company of the Year (Scotland Prestige Awards 2023, 2024) and Student NMPH Support Provider (Corporate Vision 2023, 2024). I can heartily recommend them as employers and providers due to their integrity, excellence, professionalism and calibre.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Without doubt the best job I’ve ever had

I’ve been working as a Study Skills tutor with Theorise since they began and I count myself so very lucky to be part of this amazing organisation. It’s been such a joy to see the company grow from strength to strength under Dany’s capable leadership, ably assisted by Monika and Angela. Added to that I’ve had such a pleasure working with so many truly delightful and inspirational students.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Theorise Review

I could not recommend and thank Theorise for supporting my educational journey enough. I have worked with Tracey Mercer for the past 2 years now and have loved every moment of it. From the first day Tracey has been extremely supportive and helpful. She was very understanding and hands on with her mental health mentoring and study skills tutoring support. I have now graduated with a 2.1 in Law and this could not have been done without her help. Also a huge thanks to Dany for putting me with Tracey and all of his hard work.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

I've had the privilege of working with…

I've had the privilege of working with an outstanding ASD support worker (Alison) who has significantly impacted my life in numerous positive ways.
One of the most transformative aspects of the support was the practical advice she provided on managing anxiety, especially during presentations.
Moreover, Alison always created a safe and welcoming space for our conversations. I felt truly heard and understood, which is incredibly important for someone navigating the complexities of ASD.
Alison was always extremely flexible in meeting times, which I am extremely grateful for as a mum of two in education.
Overall, Alison's dedication and expertise have not only helped me tackle immediate challenges but have also equipped me with skills and knowledge that continue to benefit me. I am immensely grateful for her support during the semester and highly recommend her services to anyone navigating neurodiversity and education.

28 April 2024
Unprompted review
Rated 5 out of 5 stars

A company which supports staff and students!

I feel very well supported as a Theorise Study Skills tutor. There is just the right amount of communication and support. Although I work remotely, I am never alone and feel highly valued through phone calls, check-in Teams meetings and WhatsApp groups. There is a very caring culture at Theorise and Dany Brunton's personalised approach filters down to all staff who offer support of the highest calibre.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Study skills and mental health support

I have had Tracey as my mental health and study skills tutor over three academic years. When I started my course I never actually thought that I would be capable of passing. Following a dyslexia and adhd diagnosis I was paired with Tracey as my support. From the first session she continued to provide me with much needed, person centred and holistic support. I was able to book session short notice when required as well as making longer term plans. I can't overstate how important Tracey has been to my university journey. I am very close to not only gaining an honours degree but actually finishing an intergrated masters degree. I couldn't have wished for a better support.
Thanks to Dani from Theorise as well for supporting me by allowing Tracey to remain my support consistently throughout the last 3 academic years.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

I am just ending the 2nd year of an LLB…

I am just ending the 2nd year of an LLB and have had a mental health mentor both years. Both have been great, Amy this year has been astounding at helping me (I've had a lot of health issues) navigate my feelings surrounding this. I always feel grounded and ready to tackle the week ahead following our sessions no matter how much I was spiralling before it. Thank you to everyone and Theorise especially Amy

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Studing Law with support from Theorise.

I have been working with Jim since I started my Law degree in October last year. I couldn't have done it without him. The support and encouragement I get from him makes all the difference to me as a mature (50 something) student. I would recommend theorise to anyone undertaking studies especially if they have additional needs or have disabilities like I do. Great job guys!

9 April 2024
Unprompted review
Rated 5 out of 5 stars

A great company

I have been with this company for about 10 months and it has been a really positive experience. Management and senior staff are very friendly, responding quickly to any questions or issues and always supportive. It's a really rewarding job, lots of positives and regular opportunities for training. I'm proud to be part of the team.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend

I work as a Study Skills Tutor for Theorise and would recommended them for students and as an employer.
The company is so well run, looking after employees and students very personally and there is always a person on the end of the phone or email when needed.

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic company to work for

Fantastic company to work for. They are flexible, reliable and listen to staff. Communication is always clear and response times are excellent. Support is available when needed and there are lots of ways to connect with other staff, as well as management. Would highly recommend working for Theorise - I hope to continue working for them for a long time.

26 August 2023
Unprompted review
Rated 5 out of 5 stars

A very supportive company

Theorise strives to give the best possible support and you can feel the passion in what they do. I felt that management was always there to support us, from admin queries to advice, no matter how small or big the issues were.
I would have no hesitations to recommend Theorise.

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Best company I have ever worked for!!!

Theorise are quite simply the BEST company I have ever worked for! They are passionate about what they do, and they go above and beyond the call of duty when it comes to supporting both students and staff alike.

I began working with Theorise earlier this year and my only regret is that I didn't get on board sooner. Dany is a superb boss and is there for you 110%, I've literally never experienced working for an organisation who care so much for and value their staff. You're not just another number.

Every company operating within education should model themselves on Theorise; their ethics, their ethos and how they embrace neurodiversity propels them to the forefront of the education sector. The standards they uphold and implement where providing quality support is concerned are second to none.

I am so grateful to be working for such a fantastic organisation and I sincerely hope to be with Theorise for a long time.

Thank you!!! :-)

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Great Employer!

Theorise is a great employer. They genuinely value their staff and acknowledge the specific skills they can bring to their support work. Throughout my time working here, I have always received prompt responses to any queries, meaning that even though I worked independently, I never felt as though I was working alone.

Theorise puts students at the forefront of all that they do and takes great care in assuring that the support worker matched with each student is equipped to meet their needs. There is an emphasis on quality of support, which inspires you to do your best work in the knowledge that they believe you can deliver.

Their growth over the last year has been impressive. I can't wait to see how Theorise continues to expand its first-class support over the coming years!

29 May 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional disability support throughout University studies

staff were exceptional in the support they provided me, ensuring i studied at my peak level, and maintaining mental and physical health. Due to my disabilities, they had to explain things several times, in various ways for me to fully understand their intentions.
Quality of service, and willingness to go the extra mile for you, made working with staff enjoyable, but tough going. Staff very friendly and professional at all times, with great communications throughout support. Very easy to change appointment times when they were given notice.
Quality of work improved significantly with their help, and encouraged to ask as many questions as necessary to understand and improve coursework, mental health, and learning difficulties.
It has been a real privilege to work with this company and staff to improve my future prospects.

23 May 2023
Unprompted review

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