I had been searching for an over mantel mirror for my bedroom for some time and somehow came across this company. Well I am so so happy with the purchase and the whole ordering and delivery was seemle... See more
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Company details
Written by the company
The Online Mirror Shop specialises in the manufacture and delivery of high quality home mirrors straight to your door. Based in Hessle, East Yorkshire, our team has over 20 years’ experience within the home furnishing industry. We have a wide range of mirrors to suite every budget, find the perfect mirror for your living room, hallway, bathroom or bedroom quickly and easily via or website and make additional savings by taking advantage of our free UK mainland delivery service. We’re confident our prices are the lowest around, so if you find a like for like mirror at a lower price, we will price match it. Payment is both safe and secure with Take Payments & Barclays Bank. We accept all major cards, PayPal and we also offer flexible and affordable finance to help spread the cost. Feel free to visit our website for more information: www.theonlinemirrorshop.com If you would like to speak to one of our dedicated team, then please don’t hesitate to contact us via phone or email. T: 01482 640536 E: info@theonlinemirrorshop.com.
Up to 70% off High Street Prices
Written by the company
- Here at the The Online Mirror Shop we’ve supplied 10’s of thousands of mirrors with up to 70% off high street prices. We utilise the highest quality materials and manufacturing methods to ensure every product we supply is both beautiful and durable. We are so confident of our quality we also offer an extended product guarantee of up to 5 years and with our fast, efficient, specialist fragile goods delivery service you will be kept informed via SMS, Email and with the help of our friendly customer care team who are always happy to help.
Contact info
Unit 23 Argyle Street, HU3 1HD, Hull, United Kingdom
- 01482 640536
- info@theonlinemirrorshop.com
- theonlinemirrorshop.com
Replied to 77% of negative reviews
Typically replies within 1 week
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Beautiful Mirror
Love the design of this mirror- it’s a great size and quite lightweight so would be easy to hang. Delivery was exceptionally quick.
Unfortunately my mirror arrived damaged so it had to be exchanged for a replacement which was also damaged so was returned as well.
However. customer service were excellent and promptly dealt with my orders and arranged for a refund in full.
Wonderful quality & amazing service
Wonderful quality & fast delivery (They said 10 days on the website, and I received my mirror exactly after 10 days.) Also, I’d like to give 5 stars to the three delivery guys who did a fantastic job overall. One of them brought the mirror (which is large and heavy) up to the second floor, and I really appreciated the effort. Amazing service!
Grand Louis Gold Leaner mirror
Beautiful mirror great quality and excellent value compared to other companies. Very good customer service.
Brilliant delivery service kept me well informed about delivery. Driver took off all external packaging and checked that the mirror was not damaged.
Very pleased with service received from both the mirror company and delivery company.
Thank you
A beautiful mirror goes well in the…
A beautiful mirror goes well in the bedroom. Communication was great and the delivery team unpacked it to ensure no damage in transit
Broken Mirror
Having had a problem with receiving a broken mirror, the situation was resolved so quickly and a replacement sent. The customer service was first class and I would certainly recommend this company!
Great customer service
Unfortunately my mirror arrived with a little damage to one of the corners because the box got damaged in transit. They quickly sorted out a replacement for me. The mirror looks great too!
The mirror came quickly and safely
The mirror came quickly and safely. The courier was extremely helpful and kind. The quality of the mirror is very good and I'm thrilled with the way it enhances the room.
I had been searching for an over mantel…
I had been searching for an over mantel mirror for my bedroom for some time and somehow came across this company. Well I am so so happy with the purchase and the whole ordering and delivery was seemless. The mirror was checked on delivery and wow I am ao happy with it
Osbourne (Champagne) Overmantel Mirror
I was disappointed with the quality of this product. It was poorly finished and did not match what I expected from the online photos.
After returning the item, I did not receive a full refund, meaning I lost £24.99 (courier cost) on a product that did not meet expectations. This added to my frustration with the overall experience.
Based on this, I would not purchase from this seller again.
Great mirror and customer service
The mirror I received was beautiful and the customer experience was top tier when asked if delivery could be completed by a certain date!
Special shoutout to Mel :)
Will definitely purchase from here again.
Good quality mirror
Great mirror love it
Great mirror love it ! Well packaged quick delivery highly recommend.
I liked the fact that the delivery men…
I liked the fact that the delivery men unpacked & checked that the mirror was intact. The only down side was they didn't take the packaging away, being 79 years old I found it very difficult to get rid of it all.
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