Theonia Reviews 858

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the products, with many reporting positive effects on their health and well-being, such as improved sleep, increased energy, and reduced pain. Many also appreciate the clear explanations provided for the products. However, some people were dissatisfied with the delivery service and response times. Several customers experienced significant delays in receiving their orders, and some reported issues with tracking information or packages arriving damaged or left in unsuitable conditions. A number of people also mentioned a lack of communication from the company regarding order status or in response to their inquiries.

What people talk about most

Product

Consumers find product quality and delivery to be ambiguous. Many reviewers praise the high quality of... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers praised the incredibly fast... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant issues, such as orders not... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very pleased with the quality of the... See more

Response time

Users describe negative interactions with response times. Many customers report slow delivery and a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just received my first delivery (collagen). It was slow to arrive, link jn email tracker never worked and my mail to company (sent only yesterday) didn't get a reply but that's not unusual. Rea... See more

Rated 2 out of 5 stars

The probiotic product was very easy to buy however the shipping came with no indication of arrival - no tracking by at email or phone sms that the product had been processed shipped and arrived. I rec... See more

Rated 5 out of 5 stars

I buy a lot of suplements so do my research before buying .Happy to say Theonia products are top of the range not just from reviews butfrom my own experince also. Great communication from the company... See more

Rated 5 out of 5 stars

Really great quality product's, since I started taking them I have more energy and less brain fog etc I've just ordered another few item's and will continue to do so. They are well packed and the deli... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

858 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

First time order

First time order, never received a confirmation email.
Have emailed twice to get my order number and invoice as funds have been taken from my bank account.
No response from customer service.
In limbo and don't know if or when I will get my order

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Sweet dreams

The Night Time Complex arrived by post quickly and I much prefer these to any other sleep aid I’ve tried.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest

Completed my address and payment details to a total of 39.99. Clicked confirmed - Thank for your purchase. Checked my bank account, 2 separate transaction of 39.99 Total taken 79.98.
Be very carful after you confirm you address and Credit Card details. Very unhappy with Theonia.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Expired Pills

Very disappointed with this company as I was conned into getting a "free" bottle of Turmeric and actually paid twice for it. Had to get Paypal to get me a refund. When the order did arrive, the pills were expiring September 2025 so can't even use them. I would avoid at all costs

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent supplements

So pleased with my purchase of Biotin Complex, it has really made a difference to my hair, I would really recommend it!

10 August 2025
Unprompted review
Rated 1 out of 5 stars

First order good-Second order…

First order good-Second order terrible-My first order with Theonia went ok, the product took time to come but when it arrived both myself and my husband were pleased with the results Collagen Complex had given us. Less aches and pains, better sleep. However. My second order did not turn up for weeks, Eventually I was given a refund then weeks later the product arrived. I tried it again as my last order had just finished. Both mine and my husbands symptoms returned within 3 weeks, aches and pains despite taking the same product. Very strange, now on an alternative product from a different supplier and starting to feel better. Disappointed as I was so pleased with the first batch.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Magnesium

This a recent purchase but I am happy with the product and the service. Will definitely buy from this company again

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Really great quality product's

Really great quality product's, since I started taking them I have more energy and less brain fog etc I've just ordered another few item's and will continue to do so. They are well packed and the delivery is very fast. But I think the quality is what makes it, it's important to know that you are happy with your products and that they work! I've seen reviews on many sites that say, great or fast delivery but nothing about the actual product which is very unhelpful. I also want to mention there is great communication from the owner, they are always on hand to help you 24/7 and to advise you and your needs. Highly recommended!

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and service

Ease of purchase and speed of delivery. Plenty of information available on all products, which are of high quality and Jake and team are always on hand to guide you. Great products and service.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Products work really well!

Everything worked fine with order and delivery. I’m taking the magnesium and turmeric supplements for almost 4 weeks now and I’m really sleeping better and my tendon problem has disappeared. I’m very surprised how well these supplements work! Definitely buy them again!

4 July 2025
Unprompted review

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