With these guys a number of years now and I haven't been let down yet! FIVE STARS Resurrected this WordPress template package after at least ten years - my subscription still honored by themeg... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Samir and his team really helped us out of a difficult situation we faced with our theme. It’s the first time I’ve received such excellent support, even though we were only using the free version. I s... See more
Excellent support and very fast responses. Samir was very helpful in all his replies, he shows great patience and understanding when answering question. He went to great lengths to ensure that the pro... See more
Themegrill Themes allowed me to deploy a Wordpress site very quickly, with all the modern features that I needed and fully customise the result. The support team replied and helped me develop great ad... See more
Company details
Written by the company
ThemeGrill (themegrill.com) is one of the leading WordPress Themes/Plugins Shop. Our themes have been loved by people all around the globe and currently, our products empower more than 400,000 sites and are getting more than 5000 plus downloads on a daily basis. Some of our popular products are ColorMag Magazine theme, Flash & Spacious multipurpose theme, ThemeGrill Demo Importer plugin. We provide quality products reinforced by a friendly support team. We currently have more than 20 free and premium WordPress classic and FSE themes. Each theme has lots of demo sites (more than 140 demos in total) that can be imported and get websites ready.
Contact info
4.9
Excellent
252 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Keep up the good work!
I started using the free Spacious theme long time ago and loved it for its simplicity and easy customization. Last year I started using some of the other paid themes and haven't had to look anywhere else for my theme needs. [5/5]
The customer service is excellent. Sometimes the response is a bit slow, but this is mostly due to the time difference. [4.5/5]
4 September 2023
Unprompted review
Best Magazine Theme with Outstanding Customer Support
I want to mention the outstanding customer service I received from the ColorMag team. I had a question about the theme and a few styling issues and received a helpful and prompt response from the support team.
I am very impressed with the customer service that I received from ColorMag.
If you want a great blog theme, I highly recommend ColorMag. It's a great theme with many features and outstanding customer service.
30 August 2023
Unprompted review
Incredibly fast response to my problem
Incredibly fast response to my problem. Gave me the information to solve the issue within minutes.
25 August 2023
Unprompted review
I had some problems updating the theme…
I had some problems updating the theme on my website, the Zakra customer service team did everything that I could not do. The. customer service is outstanding. Thank you Zakra!
22 August 2023
Unprompted review
Happy user of Spacious Theme since 2014
I'm on the free version of the Spacious theme and recommend it to everyone. I've been a user since 2014 and now use this theme on 3 of my websites.
It's easy to set up for a non-techie website owner and the support both at their website and on Wordpress support page is amazing. Highly recommended.
22 August 2023
Unprompted review
Premium support is speedy.
Premium support is speedy.
They help me with my struggles on additional CSS in steady fashion.
19 August 2023
Unprompted review
Robust Theme with Great Support
We've been using ThemeGrill's Zakra theme for over 5 years. It's exceptionally robust with great features and even better customer service. Highly recommend.
11 August 2023
Unprompted review
Great theme, great service, thank you!
Years ago, I started my wordpress website with "spacious". After upgrading to the "pro" version, i could use the brand new typography options – options that have been added and expanded especially for me.
Great theme, great service, thank you!
10 August 2023
Unprompted review
Great service.
The themes at ThemeGrill are some of the best and most intuitive I've used. Happy to buy the full package. A company that actually provides a decent service too. Had a recent problem after an update and their tech guy logged in and fixed with custom CSS.
Definitely recommended.
9 August 2023
Unprompted review
was disappointed but then came back and satisfied
There were many problems with the update of the theme, but at the moment everything is resolved with the help of support
9 August 2023
Unprompted review
A new CSS
A new CSS for my page accueil is nice.
Thank you for your advice.
2 August 2023
Unprompted review
A bit long time
I wrote to the help desk in early July, it took a month to resolve the matter. There were a couple of technical problems with the update to the Colormag 4.0 version (Pro, I have an annual subscription), one related to the footer background color which resulted impossible to change: I 've solved it by myself by uploading a background special image.
Also, there was an issue with the text on the articles in homepage not wrapping well around the featured image; I was told it would be fixed with a new theme update but it didn't. Only this morning, after a month, the issue was resolved by additional CSS code.
In any case, it has been fixed.
3 August 2023
Unprompted review
Top-notch service!
Very professional and friendly community. I had the best experience with ThemeGrill.
1 August 2023
Unprompted review
Highly flexible theme & great support
The theme is highly flexible as far as layout and colours are concerned. Moreover the support team, e.g. when contacted for CSS customizing, is very reactive. Full recommendation!
27 July 2023
Unprompted review
I'm now very proud of my website!
I started with the free version and purchased the Pro
The free templates are great and the Pro versions are excellent.
The support is quick and most importantly they are technically competent.
From a coding point of view, the theme passes all of the PageSpeed Insight tests.
I'm now very proud of my website!
26 July 2023
Unprompted review
Functional theme and great support
I use the theme for my blog. It's been a great experience with the free version. Some restrictions but have plans to go Pro. The design is great and the mobile version works fine. It could have laptop and TV responsive checker to see how it looks when editing.
24 July 2023
Unprompted review
Fast Response from Support
21 July 2023
Unprompted review
Fast Response from Support
I had an issue with rendering of some screen components on my Zakra theme. I put in a request for support and within a few minutes I got an accurate response and my problem was solved.
18 July 2023
Unprompted review
Great theme with great support
On top of the fact that their theme is great, I am really glad of how fast and accurate their technical support is when needed. Keep up the good work!
19 July 2023
Unprompted review
Many thanks for your valuable support
The support is very courteous, helpful, friendly, service-oriented and supportive. I received the replies immediately.
13 July 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.