The Luxury Sense Reviews 9

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Furniture Store

Written by the company

Explore the varied worlds of Furniture, lighting, home decor, and more! The Luxury Furniture offers modern, contemporary, luxury, designer furniture, lighting, and decor items. Here you will find the best quality, sustainable and attractive products from the top brands around the world. Our extensive knowledge of modern luxury furniture can help you find the perfect piece for your home or office. We strive to offer quality furniture at an affordable price throughout the US


Contact info

2.3

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customer support

Shipping took long. When it finally arrived, it was too big. I also could see it was cheaply made and would be ugly even if it fit properly. So I asked to return it for a full return (as per the so-called guarantee.) Really terrible experience. FYI: The email response comes from an off the wall name. It looks like spam that you don't want to open. When I finally did look at it, it says I haven't responded so they might close the ticket. Bottom
line, they will not give you a full refund. Best advise, always buy from a trusted source.

30 August 2024
Unprompted review
Rated 1 out of 5 stars

I don't understand the good reviews…

I don't understand the good reviews about Luxysense. The bra took a long time to get to me. I knew it was cheaply made as soon as I took it out of my mailbox b4 I even opened it just from the weight of the package. I wear a DDD/F. It was a flimsy, cheap bra from China. Of course way to small. Customer service is awful when and if they decide to read or answer any of your emails. They claim if you're not satisfied you can return it within 30 days for a full refund. Don't believe it. Not only did I have to pay to have it shipped back, they didn't refund all my money. Also the bras you see on they're website isn't what you're going to get. DO NOT BUY FROM LUXYSENSE!!! Not sure on the date I ordered so I'm just guessing mid July probably before

15 July 2024
Unprompted review
Rated 1 out of 5 stars

DON'T PURCHASE NOTHING FROM LUXURY SENSE

I purchase one of there Bra's it said 100% money back guarantee, they don't pay for the shipping. Their bra's are cheap, poor quality, just plain old horrible. Oh and don't believe the 4.9 reviews on their website, it's really 2.9. Their customer is just as horrible was their bra's, they are bad spirited, nasty, and the lady hung up me. The name they have you to send the product back to is Shophelp.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Return

I ordered bras and when they came they were too small. I have to tell you how refreshing and wonderful it was to deal with this Company. I would definitely feel good using this company.

31 July 2024
Unprompted review
Rated 1 out of 5 stars

Rating

Rating: zero

Do not support this small business. I placed dining table order and received after 4pm months since they ship from China. After waited long, I got broken top piece. I did not want to wait for replacement since I did not have patience to wait another 4-6 months. So I asked for return. There return policy change constantly based on owner’s mood. Their service is pathetic though price for products on high end. Initially, I thought we should support small business rather than order to room & board, but I got hefty amount to support this guy. I’d never ever recommend this business at all.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

Don't order from this company

Don't order from this company, Moona Bra was very cheap material and although I sent my measurements the bra they sent was about 3 sizes to small. Made in China and very cheap cotton used. No stretch. Of course they do the routine of sending it back to China or taking 50% off. Neither one works as they do not return any money and costs to much to return.

23 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look