This is a quality luxury goods provider. I was really impressed with the breadth of choice, as well as the accurate descriptions of products on offer. The delivery to the UK was very fast and response... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The platform made the whole process easy and reassuring. The listing was detailed, with clear photos and an honest description of the item’s condition. The payment and delivery process were seamless... See more
Company replied
Highly Recommended!! I'm extremely happy with my purchase of the Rolex Watch, my First It was shipped fast and reached me in time despite the additional checks and documentation required by customs... See more
Company replied
Luxury Closet is the best online store to get quality luxury items. Everything ive purchased hasarrived exactly as described. I live stateside so the duty fees are a little of a hassle, but I guess th... See more
Company replied
Company details
Written by the company
TheLuxuryCloset.com is a fast growing online market platform that buys, sells, and consigns personal luxury goods, at a discounted price. The Luxury team maintains brand and item integrity with the assurance of authenticity. TheLuxuryCloset.com is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE. For more information please visit www.theluxurycloset.com.
Free returns within the GCC-region
The Luxury Closet offers you 100% satisfaction on purchasing from our site
This is why we offer a generous 3 day return policy. If you are not satisfied with the item when you receive it, we will offer you your money back. Please see below for returns process and terms and conditions. Please find more information here: http://theluxurycloset.com/site/returns
Contact info
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626, -, Dubai, United States
- +971 800 589
- info@theluxurycloset.com
- theluxurycloset.com
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Delivery Service was so fast and…
The Delivery Service was so fast and the Quality isbthe same as the picture and is more fut to my size😍😍😍😍
4 July 2026
Reply from The Luxury Closet
Dear Customer,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Good customer service
Good customer service, and the delivery was fast with good packaging
1 July 2026
Reply from The Luxury Closet
Dear Anneesa,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Naman,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
It was lovely interacting with Bhavya
It was lovely interacting with Bhavya
Superb work
19 June 2026
Unprompted review
Reply from The Luxury Closet
Dear Abhishek,
Thank you for your lovely feedback!
We’re so pleased to hear that Bhavya was able to support you and make your experience a great one—she will be delighted to read your kind words.
We endeavour to delight our Customers and exceed expectations, and we’re glad we were able to achieve this for you.
Once again, thank you for choosing 'The Luxury Closet'. We look forward to assisting you again soon.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Wong,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Despite an unfortunate situation…
Despite an unfortunate situation regarding a damaged pair of Louboutin’s and lack of initial communication. TLC escalation’s department/management reached out and quickly resolved the issue for the inconvenience and experience in less then 24hrs of my last complaint. I am happy they took the time to address this situation because I genuinely adore the business model and will remain a customer. Mistakes and issues will happen - but how one resolves them is what matters.
17 June 2026
Unprompted review
Reply from The Luxury Closet
Dear Angelica,
Thank you so much for your feedback!
We are so happy to hear that our team was able to step in and quickly resolve this matter to your satisfaction. Your support means the world to us, and we truly appreciate your understanding.
We hope to have the pleasure of assisting you again soon!
Best Wishes,
TLC
Great Experience!
The item was in great condition as described. Shipping was fast and reliable. Overall great experience!
10 June 2026
Reply from The Luxury Closet
Dear Kelly,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Very professional: Ms Bhavya
I had a very professional and supportive interaction with Ms. Bhavya today really went out of her way to help with my enquiry followed with by a call back which went really beyond my expectations.
17 June 2026
Unprompted review
Reply from The Luxury Closet
Dear Customer,
Thank you for your lovely feedback!
We’re so pleased to hear that Bhavya was able to support you and make your experience a great one—she will be delighted to read your kind words.
We endeavour to delight our Customers and exceed expectations, and we’re glad we were able to achieve this for you.
Once again, thank you for choosing 'The Luxury Closet'. We look forward to assisting you again soon.
Best Wishes,
TLC
Excellent products,amazing prices and…
Excellent products,amazing prices and super fast delivery +++++
10 June 2026
Reply from The Luxury Closet
Dear Nene,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Needs a “sort” function for Wishlist
Overall great experience, one suggestion to make it the best, is adding a “sort” function tab for the Wishlist, like low to high price, newest, etc, that will make me buy more items!
9 June 2026
Reply from The Luxury Closet
Dear Joh,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Excellent first time experience
No issues with purchase page or order . Package came quickly and securely great quality product. Will order again.
5 June 2026
Reply from The Luxury Closet
Dear Brenda,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Bag Charmed!
Product was as described. Arrived well packaged. Arrived within expected time frame.
11 June 2026
Reply from The Luxury Closet
Dear Customer,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Bertha,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
It was easy and fast delivery the…
It was easy and fast delivery the product was better than I expected
10 June 2026
Reply from The Luxury Closet
Dear Jqueen,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Bon,
I can see that our support team has been trying to reach out to you and assist in resolving the matter.
However, we were unable to connect with you. We kindly request you to reach out to us via email so we can assist you further.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Eva,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Customer,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Order Ferragomo shoes which came within…
Order Ferragomo shoes which came within a week. I am satisfied with my purchase,so bought another pair!
2 June 2026
Reply from The Luxury Closet
Dear Andrea,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Luxury Closet authentication process…Outstanding
Luxury Closet authentication process quickly identified problems associated with a recent purchase and immediately informed me of the purse defects and poor quality and refund my money and enabled me to purchase another product that was in pristine condition!
2 June 2026
Reply from The Luxury Closet
Dear Gayfer,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Eliza,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
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