LuckyHills Casino Reviews 

243
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I appreciate the decent bonuses and the fast withdrawals. It didn’t take 3 hours for my withdrawal by Interac E Transfer, it took only 30-45 minutes. I’m extremely impressed and I’ll be returning. Thi... See more

Company replied

Rated 1 out of 5 stars

Rigged peice of shit scam..that allows people to continue to deposit for months, 100s of deposits..losses of 10000s of dollars..in the process of trying to get a return of my money for a clear as day... See more

Company replied

Rated 5 out of 5 stars

I won 400 i was already verified but still thought there will be some hic up but to my surprise it was in my account within 24 hrs 100% back the casino all day long

Company replied

Rated 3 out of 5 stars

I have found most of my treatment and experience at lucky hills has been good. There's been times were it's really pushed my temper because there has been mistakes when there should have been straight... See more

Company replied

Company details

Written by the company

LuckyHills is your city of thrills — 24/7 support, mobile app, and over 40 providers including BGaming, 3 Oaks Gaming, and Pragmatic Play. Enjoy generous bonuses on your 1st (100% + 100 Free Spins from 20 EUR) and 2nd (200% bonus from 40 EUR) deposits, regular promos, and Free Spins. Play anywhere, anytime.


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4.0

Great

TrustScore 4 out of 5

243 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(243)

243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bullshit

Bullshit, make you lose then makes you win and take everything only. no win at sll,

24 September 2026
Unprompted review
Rated 1 out of 5 stars

IGNORING REFUND REQUESTS DESPITE KNOWN FINANCIAL HARDSHIP

​LuckyHills Casino continues to demonstrate complete negligence and bad faith.

​Even after being repeatedly informed that I am facing severe financial hardship with basic household necessities for my children, they continue to ignore my requests for the remaining $2,981 CAD owed to me.

​Ignored Communications: I have sent multiple direct requests asking for the outstanding balance of my $6,255 CAD net losses—which occurred after my explicit

August 26 self-exclusion notice. Every attempt to resolve this directly is met with radio silence, automated deflections, or blocked emails.

​Refusal to Resolve: They publicly claim cases are handled, yet they refuse to process the remaining funds owed due to their failure to lock my account immediately upon self-exclusion.

​I am not letting this go. Full documentation of their deliberate stalling and self-exclusion breaches has been provided to TD Bank Fraud Operations, eCOGRA, and the Curaçao Gaming Control Board.

5 August 2026
Unprompted review
Rated 1 out of 5 stars

What a absolutely scamming site,I've…

What a absolutely scamming site,I've been on this site for a few months,you learn the games that have good features then all of a sudden you happen to win and cash out guaranteed the next time you don't get one feature using 20cent bets on $60

17 September 2026
Unprompted review
LuckyHills Casino logo

Reply from LuckyHills Casino

Thank you for providing your feedback. We genuinely regret any challenges you've faced. Please note that, as a licensed casino, we do not possess the capability to influence the gaming process or your winnings.
Allow us to clarify that success in a casino is consistently random and never assured. Our casino is committed to fairness and transparency, holding a valid license that is verifiable on our website.

Rated 1 out of 5 stars

Rigged peice of shit scam..that allows…

Rigged peice of shit scam..that allows people to continue to deposit for months, 100s of deposits..losses of 10000s of dollars..in the process of trying to get a return of my money for a clear as day problem gambling..should have been blocked in March or February.. but continued to allow me to deposit and lose 1000s of times..i also like Jessica below request account closure 50 times with nothing done about it but take a break for a day and come back when your ready..i will also be bringing my bank..the gaming commisions and whatever else is needed until you return my money..be prepared for a fight.

16 September 2026
Unprompted review
LuckyHills Casino logo

Reply from LuckyHills Casino

We deeply regret hearing about your experience. To investigate the situation further, please provide more details about your experience. We have already sent you a request asking for your contact information.

Rated 5 out of 5 stars

Great casino

Great casino

5 September 2026
Unprompted review
LuckyHills Casino logo

Reply from LuckyHills Casino

Thanks for dropping such a lovely comment — may your balance stay blessed.

Rated 5 out of 5 stars

I won 400 i was already verified but…

I won 400 i was already verified but still thought there will be some hic up but to my surprise it was in my account within 24 hrs 100% back the casino all day long

31 August 2026
Unprompted review
LuckyHills Casino logo

Reply from LuckyHills Casino

Thanks a lot for the kind words! Wishing you the best of luck and big wins ahead.

Rated 1 out of 5 stars

They sent me a email saying if you vote…

They sent me a email saying if you vote for us we will give you 20 spins then after I did it I realized it said after 72 hours so I did want I had to do sent them the screenshot and waited this was on a Thursday morning. Now it’s Monday and they still haven’t gave me my spins I messaged them and the said it’s still under review how can it be under review when I sent them a screenshot but all in all I think they just a scam don’t use this site

27 August 2026
Unprompted review
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Reply from LuckyHills Casino

Thanks for letting us know. Please drop a message to our support team — they’ll check it right away.

Rated 5 out of 5 stars

Amazing

Absolutely amazing customer service and payouts are so quick.

27 August 2026
Unprompted review
LuckyHills Casino logo

Reply from LuckyHills Casino

Thanks for the nice review! Hope your next spin brings something epic!

Rated 1 out of 5 stars

Lucky Hills Rip Off

The games are rigged with continuous messages from ‘support’ stating how everything is done randomly, turns out winning is random as well. As random as seeing Aliens.

The amount of money you put through and hundreds is spins without features only to be told our machines are certified and has returns of 96% over the long term, even though you lose every single time short term. Small payouts, features that are predictable. Bonuses that never ever win, it’s impossible to meet the wagering limits, I never ever was able to win more than the wagering limit for bonuses.

So disappointed, would never ever recommend!!

22 August 2026
Unprompted review
LuckyHills Casino logo

Reply from LuckyHills Casino

Thanks for sharing your thoughts — we understand how frustrating it can be to go through a dry streak.
Just to clarify: all our games come with certified RTP and we’ve got an independent eCOGRA certificate to prove it. You can check it by scrolling to the bottom of our site.
Luck plays the biggest role in any casino game — and unfortunately, we can’t influence the outcomes. If you're not having the best results, maybe give another strategy a go or take a break.
We’re here if you need anything.

Rated 1 out of 5 stars

It’s all a scam you win they don’t pay…

It’s all a scam you win they don’t pay always the same message too clearly Ai generated

7 August 2026
Unprompted review
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Reply from LuckyHills Casino

We deeply regret hearing about your experience. To investigate the situation further, please provide more details about your experience. We have already sent you a request asking for your contact information.

Rated 1 out of 5 stars

This casino are is very hard to hit…

This casino are is very hard to hit free spin
I deposit $500 and never hit free spin this f@king casino
90% rtp
Dont play this casino is low rtp

20 August 2026
Unprompted review
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Reply from LuckyHills Casino

We deeply regret hearing about your experience. To investigate the situation further, please provide more details about your experience. We have already sent you a request asking for your contact information.

Rated 1 out of 5 stars

Never pays withdrawal

I promise you, these people never never pay out winnings.
Don’t be fool by all these fake reviews. This site is a complete scam

15 August 2026
Unprompted review
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Reply from LuckyHills Casino

We deeply regret hearing about your experience. To investigate the situation further, please provide more details about your experience. We have already sent you a request asking for your contact information.

Rated 5 out of 5 stars

Fast Payment It Is!

The very same day I registered and played my favorite game from 1spin4win, it tripled my money and thought of trying their withdrawal process. To my surprise, I received my cashout within the hour. Fast payment it is!
Well done Lucky Hills! Keep it up!

8 August 2026
Unprompted review
LuckyHills Casino logo

Reply from LuckyHills Casino

Thank you for sharing your experience, person_name!
We’re thrilled to know that you’ve discovered features at WinSpirit that excite you. Keep exploring and enjoy the fun!
Have a great day! :)

Rated 1 out of 5 stars

This apps is a scam.

This apps is a scam.. been deposit a lot and get nothing.. freaking scam

7 August 2026
Unprompted review
LuckyHills Casino logo

Reply from LuckyHills Casino

Thank you for providing your feedback. We genuinely regret any challenges you've faced. Please note that, as a licensed casino, we do not possess the capability to influence the gaming process or your winnings.
Allow us to clarify that success in a casino is consistently random and never assured. Our casino is committed to fairness and transparency, holding a valid license that is verifiable on our website.

Rated 1 out of 5 stars

Stay away from this betting site

Stay away from this betting site. My first time user. First deposit and First bet. Deposited $500 and won only $74. After that they blocked my account and didn't give my money that i deposited and winning. for only one time bet. they decided to blocked my account for no reason. basically they just stealing my money easily.

3 August 2026
Unprompted review
LuckyHills Casino logo

Reply from LuckyHills Casino

We deeply regret hearing about your experience. To investigate the situation further, please provide more details about your experience. We have already sent you a request asking for your contact information.

Rated 1 out of 5 stars

CHEATERS

CHEATERS

THEY WILL OFFER 100% DEPOSIT BONUS WHEN YOU DEPOSIT WILL NOT GIVE THE BONUS MONEY.

I WON A TOTAL $2,800 WHEN I CALLED THEM WITH ALL THE NECESSARY DOCUMENTS THEY WANT TO WHAT TIME AND ARE NOT WILLING TO PAY BACK A PENNY. I SUGGEST THIS SITE HAS TO CLOSE DOWN OR A LOT OF PLAYERS WILL LOSE A LOT OF MOENY.

3 August 2026
Unprompted review
LuckyHills Casino logo

Reply from LuckyHills Casino

We regret that you’re not satisfied with your experience. Please contact our support team, and we’ll work together to find a solution

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