The Little Botanical Reviews 

400
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall service and beautiful purchases. Customers frequently mention that the plants are healthy, gorgeous, and match the online photos perfectly, making them wonderful gifts for friends and family. People also highlight the incredibly fast delivery service and secure packaging that guarantees items reach their destination in top condition without any damage. Some reviewers were not happy with missing items from their packages or experienced occasional delivery problems with couriers handling boxes poorly. A few consumers noted that specific parts of their orders took longer to arrive or required extra follow-up communication to resolve completely.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often expressing great satisfaction with the healthy... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive promptly and well... See more

Quality

Consumers find quality to be positive, frequently highlighting that plants arrive in excellent and healthy... See more

Order

Clients share positive opinions on order, highlighting prompt deliveries and excellent packaging. Consumers... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with the fantastic plants... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some beautiful chrysanthemum and I am over the moons with them. They are in super good shape something that can be worrying when ordering plants online. They were really well wrapped and t... See more

Rated 5 out of 5 stars

First time ordering from this company. Quick delivery, very well packaged no loose soil everywhere like another company i ordered from and to see the plant on opening it was a real pleasure. It is big... See more

Rated 5 out of 5 stars

Another beautiful delivery! Had to order again after the first order (for an office space) had to stay home for a few weeks and my partner felt sad by the thought of them leaving...we need more gree... See more

Rated 5 out of 5 stars

The plants are great. My order arrived immaculately packaged delivered by DPD who must have obeyed the labels as everything was in top condition. Will definitely be returning to your company in the fu... See more


Company details

  1. Decoration and Interior Design Store
  2. Home Goods Store
  3. Plant Display Store
  4. Pottery Store
  5. Wholesale Florist

Information provided by various external sources

A modern approach to house plants.


Contact info

4.8

Excellent

TrustScore 5 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(400)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy! Will order again.

My fragile order arrived well packaged, beautifully presented and with instructions on how to care for the plants included. It’s easy to see how much love and pride is put into this small business. Thank you!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Orchid

I bought an orchid as a thank you present for my sister in law. It was beautiful and she was delighted. I will definitely use this company again. Very impressed.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

The Support from Julie and the…

The Support from Julie and the wonderful plants that arrived was first class. A couple of the plants arrived damaged and were resolved without quibble - really positive experience and will be shopping again

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Large Round Glass Terrarium

Fantastic customer service from start to finish. Julie went above and beyond to make sure my gift and personalised note were perfect—nothing was too much trouble. I placed my order on the 15th of December and it was delivered by the 17th, which was incredibly impressive. The terrarium itself was beautiful and excellent value for money. Thank you so much for such a smooth and faultless service. I would highly recommend.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Easy onlie shopping for a great product

From the prompt and fulsome answer to a query about my proposed purchase to the swift ordering and amazing delivery, I was much impressed. On opening I found a large amount of padding had been added to ensure that the transport did not upset the display of our lovely terrarium. It now has pride of place in the house.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Really beautiful terrarium

Really beautiful terrarium and free gift succulent in a lovely pot. All posted really quickly and packaged well so there was no damage. Very impressed! Will be buying all my friends and family a terrarium for all all their upcoming birthdays!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Healthy beautiful plants

Healthy beautiful plants, elegant vessels and complements. Second time I buy from them.
Team very efficient and responsive, one item was out of stock by the contact and rearrange fast, received all in time.

And this time a lovely unexpected present!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful product!

Beautiful product! I love it. My order arrived exactly when expected and I would thoroughly recommend this company 😊

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Great buy

Very well packaged, quick delivery. Lovely healthy plants. My only challenge will be keeping them that way!

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Terrariums delivered are so much better than what I imagined!
Packaged well and with care, no damage at all. Super happy with my purchase and would recommend

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Terrariums

I ordered the fern terrarium and the little terrarium and they both look amazing! I was a little worried about the plants getting damaged in the post but they were so well packaged, they arrived in perfect nick. Excellent value for money. I'll definitely be ordering from The Little Botanical again!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

A HAPPY DAY

quality small business caring people.....people who care about their products.........after support, well packaged......one of the best plants i have bought......

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

This is a great company run by good people. There was an issue with the supplier and the item I ordered wasn’t available. They called and emailed to make me aware and then shipped an upgraded product for next day delivery. Package arrived with no damage and perfectly on time.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a Peperomia Obtusifolia &-…

I ordered a Peperomia Obtusifolia &- Grey textured pot it arrived via DPD in a couple of days. The plant was in good condition and the packaging ensured complete protection. I am very happy with this plant and the delivery service.

4 October 2025
Unprompted review

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