Lending Room Reviews 

1,096
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and consistently quick to respond to any questions or concerns. Many individuals deeply appreciate the straightforward, transparent, and completely stress-free loan process that makes securing financial support remarkably fast and seamless. Though some customers noted occasional communication delays, slightly higher interest rates, or challenges during their application, others found the overall service reliable and very supportive. Consumers highlight that receiving clear guidance through the various steps helped them achieve their personal financial goals without experiencing unnecessary confusion.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as helpful,... See more

Service

Customers report overwhelmingly positive experiences with the loan service, highlighting fast processing and... See more

Customer service

Users describe positive interactions with customer_service, highlighting helpful and efficient support that... See more

User experience

Consumers find user experience to be very positive, highlighting that the entire process is smooth,... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the exceptionally fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lauren - no mater the reason, nowadays seeking financial help is not easy. You made my experience an enjoyable one. You genuinely cared, you always keep me updated the whole way through, the proce... See more

Rated 5 out of 5 stars

Incredibly grateful to Michelle and team for making the entire process smooth and stress free.clearly explained every step and answered all my questions promptly. I truly appreciate Michelle’s wo... See more

Rated 5 out of 5 stars

Priyanka was so efficient. She guided me with the whole process and made it easy. I really appreciated her honesty and patience towards me. To sum up, I highly recommend Lending Room for all who wil... See more

Rated 5 out of 5 stars

Absolutely brilliant service from Lauren. She made the whole process fast, smooth, and stress-free. Communication was on point the entire time and everything was handled with zero hassle. Highly recom... See more


Company details

  1. Finance Broker

Written by the company

Lending Room is a New Zealand based loan broker that helps Kiwis find finance that actually suits their situation. Instead of applying to lender after lender, you apply once with us and we do the comparing for you. We work with a wide range of trusted NZ lenders across personal loans, vehicle finance, debt consolidation and more. Our job is to understand your situation, match you with the most suitable options available, and guide you through the process from start to finish. We work for you, not the lenders. We know money can feel stressful, especially when you are trying to juggle repayments, buy a car, or get on top of a few debts. That is why we keep things simple, clear, and human. No confusing jargon, no pushy sales talk, and no judgement. Our team is based right here in New Zealand and made up of real people who genuinely want to help. We take the time to explain your options, answer your questions, and keep you updated every step of the way. Thousands of Kiwis have trusted Lending Room to help them move forward financially, and we are proud of the feedback we receive from customers who felt supported, listened to, and looked after. If you want a straightforward lending experience with people on your side, Lending Room is here to help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,096)

236 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended

The first thing that sets them apart from the rest is how simple the process was—from the moment I submitted my application through to approval. It was just about 2 business days for the whole thing.

Priyanka, who assisted me, was very professional and always took the time to respond to my enquiries. She was just an email away and replied promptly every time.

It really felt like they took the time to understand my circumstances without any judgment, which made the whole experience comfortable and stress-free.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Really thank you Priyanka for your…

Really thank you Priyanka for your help, highly recommend much appreciate you.I know I try so many places didn’t got the answer yet and once you got my application you do it straight away now I got approve omg I’m so lucky definitely will come back to you and let my family &friends know about it.
Thanks a lot and much love

23 February 2026
Unprompted review
Rated 5 out of 5 stars

I rate this lender five stars

I rate this lender five stars. The process was easy, even though the interest is a bit high. I was declined by my bank and many other lenders because my ex used my name as guarantor to buy his truck and didn’t repay the loan. This lender still gave me a chance, and I really appreciate that :)

11 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look