Lending Room Reviews 

1,111
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and professional throughout the entire application journey. Many individuals note that communication is consistently clear and transparent, keeping clients well-informed from the very beginning to the final approval stage. Some people also felt that the overall service was remarkably fast and straightforward to navigate. Consumers are particularly happy with how quickly they receive helpful responses and assistance from the team. Reviewers frequently mention that obtaining financial support is completely stress-free and wonderfully manageable.

What people talk about most

Staff

Reviewers express immense satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

Consumers find service to be positive, highlighting an incredibly smooth, fast, and stress-free loan process... See more

Customer service

People report positive experiences with customer service, noting that the whole process is quick, seamless,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the online platform... See more

Response time

Clients share positive opinions on response time, frequently praising the fast and efficient communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lauren - no mater the reason, nowadays seeking financial help is not easy. You made my experience an enjoyable one. You genuinely cared, you always keep me updated the whole way through, the proce... See more

Rated 5 out of 5 stars

Incredibly grateful to Michelle and team for making the entire process smooth and stress free.clearly explained every step and answered all my questions promptly. I truly appreciate Michelle’s wo... See more

Rated 5 out of 5 stars

Priyanka was so efficient. She guided me with the whole process and made it easy. I really appreciated her honesty and patience towards me. To sum up, I highly recommend Lending Room for all who wil... See more

Rated 5 out of 5 stars

I only filled out one application form and Lending Room really done all the leg work for me. Batting for me and getting the results I needed. I appreciate the work that Priyanka done and have complet... See more


Company details

  1. Finance Broker

Written by the company

Lending Room is a New Zealand based loan broker that helps Kiwis find finance that actually suits their situation. Instead of applying to lender after lender, you apply once with us and we do the comparing for you. We work with a wide range of trusted NZ lenders across personal loans, vehicle finance, debt consolidation and more. Our job is to understand your situation, match you with the most suitable options available, and guide you through the process from start to finish. We work for you, not the lenders. We know money can feel stressful, especially when you are trying to juggle repayments, buy a car, or get on top of a few debts. That is why we keep things simple, clear, and human. No confusing jargon, no pushy sales talk, and no judgement. Our team is based right here in New Zealand and made up of real people who genuinely want to help. We take the time to explain your options, answer your questions, and keep you updated every step of the way. Thousands of Kiwis have trusted Lending Room to help them move forward financially, and we are proud of the feedback we receive from customers who felt supported, listened to, and looked after. If you want a straightforward lending experience with people on your side, Lending Room is here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,111)

193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So happy with the whole process

So happy with the whole process. Everything was so easy and straightforward, and I really appreciated the great communication from Lauren throughout. She was so helpful and made the whole experience stress-free.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

I’d like to thank Michelle and Lending…

I’d like to thank Michelle and Lending Room for supporting me with my application. Even getting more information and sending it to the lender showed that Michelle went that extra mile to get the application approved.
The funds will help with my son’s 21st birthday at the end of August.

I will be advising friends and family to seek help with Michelle and the Lending Room.

Thanks you

Teremaki

7 August 2026
Unprompted review
Rated 5 out of 5 stars

A Broker You Can Trust

Excellent service from start to finish. They were helpful, transparent and kept us informed at every stage. The whole process was straightforward and stress-free, and we would happily recommend them.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, excellent and thorough. Stress free and fast! Had a great experience with Priyanka at lending room and very grateful for her work!

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much Lauren and Michelle,

Thank you so much Lauren and Michelle,

I really appreciate the customer care during my time of sickness and stress in the way you ladies were supportive and very detailed about what was required from me towards my successful application.

I will definitely reach out to have a chat if I need help or advice.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Such a great process

Such a great process. I delt with Lauren and she was so kind and went through everything extremely well made the process a lot less stressful. Super happy with the experience

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Efficient and amazing. Helped me a lot and were so patient. Would highly recommend this team to my Friends and Family. Thanks to Michelle for helping me out

3 July 2026
Unprompted review
Rated 5 out of 5 stars

The leading room

I completed everything online with The Leading Room, and the process was smooth, straightforward, and very professional. The platform was easy to use, communication was prompt, and I always knew what was happening throughout the process.

Everything was handled efficiently, and any questions I had were answered quickly. It made the whole experience stress-free and convenient.

I would definitely recommend The Leading Room to anyone looking for a reliable and professional online service.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

It was really great

It was really great. Priyanka, Michelle and the team were really helpful in helping me refinance my loan. The process was really easy and the communication from them was great.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Awesome experience! Thank you

The Lending Room made the whole loan process really easy and stress-free. Michelle was amazing to deal with—she was friendly, patient, and took the time to explain everything clearly. The process was smooth from beginning to end, and I felt supported the whole way through. Thank you so much for all your help!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

A genuinely impressive experience

A genuinely impressive experience. The service was handled efficiently and with real attention to detail, and the team consistently went above and beyond to ensure everything was taken care of. Their proactive approach meant the process was smooth and stress-free throughout. It was clear they were committed to the outcome, not just going through the motions. Highly recommended without reservation.

2 July 2026
Unprompted review

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