Thelatestdrop Reviews 

154
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention finding great deals on various items, deeply appreciating the very affordable prices and competitive costs. People also love the exceptionally fast delivery times and how smoothly their orders arrive, often receiving packages even earlier than expected. However, some customers also noted frustrating issues with shipping delays or packages delivered to the incorrect address. Additionally, a few people experienced difficulties with products not fitting properly or needing quick size exchanges. Others mentioned occasional concerns when trying to resolve order problems or receiving slow responses to their support messages.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items arrive just as described and in... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping times and packages... See more

Price

Reviewers mention positive feedback about price, consistently noting that costs are fair, reasonable, and... See more

Order

Consumers find the ordering experience to be smooth, highlighting reasonable prices and quick delivery times.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items like shoes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shoes came quickly and when there was a problem about 75 days (Brooks has a 90 day policy) after I received them they did not hesitate to replace them. They asked for a picture of the shoe defect whic... See more

Rated 5 out of 5 stars

Highly recommend TLD! Customer service is friendly, responsive, and truly cares about their customers. My son had saved for months for the Lego Baratie, for a milestone event. Then an unprecedented in... See more

Company replied

Rated 5 out of 5 stars

I mistakenly put the wrong shipping address on my order. I called and spoke to a gentleman who was very helpful, kind and polite. A pleasure to do business with. He assisted me with the change to the... See more

Rated 5 out of 5 stars

Fast & great deals! I wasn't sure about the company at first because I hadn't heard of it, but I ordered Saucony trail runners on 4/10 and received them on 4/14. Fast shipping (earlier than expected!... See more


Company details

  1. Discount Store
  2. Clothing Store
  3. Shoe Store
  4. Sporting Goods Store

Written by the company

The Latest Drop is an online retail destination helping customers discover premium apparel, footwear, and lifestyle brands at discounted prices. The company offers a curated shopping experience featuring sought-after products from popular brands while emphasizing affordability and convenience. Customers can shop a wide selection of men’s and women’s shoes, clothing, accessories, and outdoor gear without paying traditional retail markups. What sets The Latest Drop apart is our combination of value and accessibility. Shoppers benefit from competitive pricing on high-quality products, free shipping, hassle-free returns, and attentive customer service. Customer reviews frequently recognize us for top notch service, fast deliveries, and always great prices. For consumers who want premium products without premium pricing, The Latest Drop provides a convenient and cost-effective way to shop trusted brands while saving both time and money.


Contact info

Premium Brands. Better Prices.

High-end brands at lower prices through curated limited-time deals

4.6

Excellent

TrustScore 4.5 out of 5

154 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(154)

154 reviews in the last 12 months

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Rated 4 out of 5 stars

Quality is great. Shipping very slow.

Quality is great, if you have nerve impeachment or plantar fasiatis, or after surgery recovery it's a life saver. It takes the pressure off the heel area completely by shifting center weigh forward, better than other brands and lessen the pain. The only drawback , shipping out of their facility is extremely slow, i had to follow up after 10 days, only then it was shipped. And when you in pain you need it fast.

29 June 2026
Rated 5 out of 5 stars

Making Memories with Stand-Out Customer Service!!

Highly recommend TLD! Customer service is friendly, responsive, and truly cares about their customers. My son had saved for months for the Lego Baratie, for a milestone event. Then an unprecedented incident happened with our order, something you read about in the news, something that's never happened across 20 years of ordering lego on the internet: a box full of pasta. The pay merchant (SHOP) was unable to help, but TLD truly went above and beyond to make sure my son came away with a good outcome for his patient saving and proving that they are a company who cares. Thanks again! It's a family story now!!

16 May 2026
Thelatestdrop logo

Reply from Thelatestdrop

Hi Lacy, I’m so sorry to hear this happened! I can honestly say in the thousands of Lego orders we’ve had, this is a first. Don’t worry about the return window- our customer service team will reach out tomorrow to take care of you. We will not let your son be disappointed!

Rated 5 out of 5 stars

Was looking for a certain pair of shoes…

Was looking for a certain pair of shoes for my daughter. Never heard of the company, but it popped up on Google search. They had the exact shoes she was looking for. On top of that, they were on sale at a good price. Definitely will add this website to my shoe searching list.

6 July 2026
Rated 5 out of 5 stars

Delivery

I had to get an express delivery, reached out to them via email and they sent it with overnight postage. Amazing service!

8 July 2026
Rated 5 out of 5 stars

Great customer service/care

I ordered the wrong size and had to return it and order the correct size.

The refund process was quick and easy and the ordering and reordering process for the shoes was super easy.

Thelatestdrop customer service was great and made my experience simple and easy the way online shopping should be.

4 May 2026
Rated 3 out of 5 stars

Communication is not great and shipping…

Communication is not great and shipping has been slow.

6 July 2026
Thelatestdrop logo

Reply from Thelatestdrop

Hi Kevin, thank you for the feedback! I’m sorry to hear communication in particular wasn’t great, as we try to deliver A+ service to every customer. If you decide to give us another chance in the future, please feel free to reach out to me directly at mike@thelatestdrop.com and I will personally make sure we do everything we can to knock it out of the park for you.

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, constant updates on order confirmation and status. Product delivered without issues and just as described and expected. Great service all around!

6 July 2026

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