Made multiple promises of doing 3 jobs. Began 1 but then never showed up on multiple occasions to complete work. Never even started on other 2 jobs, but has taken money which was not refunded and now... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If I could give this company less than one star, I would. The owners, Zves and Martina, are extremely unprofessional and constantly argue with each other, which affected their ability to complete the... See more
Company replied
Reading reviews and ratings, i think your product are great and possibly your services, but you have to work on your customer relations and management. All your customers can not be wrong at the sam... See more
Company replied
Well what a breath of fresh air . From start to finish Zvez and his trusted team actually care and listen to your needs delivering accordingly. They are most professional and are always happy to assis... See more
Company details
Written by the company
At Kitchen Direct we understand the unique individual requirements of our clients. We specialise in quality bespoke, hand made furniture and kitchens exclusively tailored to our clients’ needs and lifestyle. We offer the complete service of design, cabinet making and fitting all overseen by our dedicated team of project managers.
Contact info
239 King Henry's Drive, CR0 0AE, Croydon, United Kingdom
- 02080872299
- info@thekitchendirect.co.uk
- thekitchendirect.co.uk
2.3
Poor
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great and professional advise and services
When we bought our house we struggled to imagine how our kitchen would look like. Renovating completely a place that looked like a wreck at the time wasn’t an easy task. Kitchen Direct’s team were not only helpful and amazing at fillfulling our requirement’s and making sure we are pleased with the result but at the same time their professional advise was at great importance. I would absolutely recommend them to anyone who’s looking for professional company, services and advise. Thank you Kitchen Direct for making sure I come home to a place where I can for sure feel happy and content .
20 December 2023
Unprompted review
Well what a breath of fresh air
Well what a breath of fresh air . From start to finish Zvez and his trusted team actually care and listen to your needs delivering accordingly. They are most professional and are always happy to assist in the many aspects of kitchen planning, ensuring you get the best service and quality possible. We are really pleased and I am constantly showing off my new kitchen with it various modern fixtures and gadgets . Thanks Kitchen Direct you have been superstars!!!
20 January 2024
Unprompted review
High
High - end Bespoke furniture at great prices ! Customer service is second to none ! You get all of the support throughout the process of design , choice of appliances , installation , etc .
10 January 2024
Unprompted review
Kitchen Direct have done a wonderful…
Kitchen Direct have done a wonderful job on my kitchen & bedroom wardrobes. I cannot thank them enough for the quick turn around. I strongly recommend them.
18 December 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.