Ordered a T-shirt back in August, it’s now December and still not received it!? I’ve emailed the company.....no response Facebook messaged the company......no response Thieving c*nts....avoid t... See more
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See what reviewers are saying
I don't think there's an online clothing brand I would prefer, the quality of everything I have ever purchased has been exquisite, the range of products is brilliant for both men and women. Timely d... See more
Pre-ordered a pair of Dethrays and recieved them with no issues! Only issue being there seemed to be some miscommunication when it came to when it was going to be dispatched, but TKT replied to all me... See more
Company replied
Absolutely thrilled with my purchases! Great quality, unique designs, UNISEX (though ladies I advise you choose according to chest measurements! 🤗) and beautiful frameable artwork as a gift?! Can’t w... See more
Company details
Information provided by various external sources
The Killing Tree Clothing, alternative artist inspired fashion and grooming products for men and women. We utilize top artists for our fashion and accessories.
Contact info
Fulwood, United Kingdom
- info@thekillingtree.co.uk
- thekillingtree.co.uk
3.1
Average
260 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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High quality stuff 💕 Loved it😘
16 August 2018
Unprompted review
Reply from The Killing Tree®
Annina - five stars and a smooch, what more can we ask for.
Thanks for shopping @The Killing Tree
Arrived quickly
Arrived quickly, and love, love, love my free print. Thank you.
16 August 2018
Unprompted review
Reply from The Killing Tree®
Hey Katie... glad everything was five star and you love your free print too!
Send us some snaps of your stuff on Facebook @The Killing Tree
Noice
Excellent artwork!! Good quality prints and pins, decent shipping, and everything arrives in good quality!!
16 August 2018
Unprompted review
Reply from The Killing Tree®
NOIIICE - Thanks Iona - we would give you five stars too.
Really happy you love all your #TKT stuff.
Thanks for shopping @The Killing Tree
Reply from The Killing Tree®
Deniz - you're making us blush... thanks for your orders @The Killing Tree
Fantastic service as always and…
Fantastic service as always and fabulous quality
16 August 2018
Unprompted review
Reply from The Killing Tree®
Consistency is Key or so they so - glad we can keep you happy, keep on coming to @The Killing Tree
Really great store and friendly staff
Really great store and friendly staff - I asked a question about my order and was replied to almost straight away. The delivery arrived sooner than expected and I love my items. Will definitely order again.
15 August 2018
Unprompted review
Reply from The Killing Tree®
Laura-Jade so cool they named her twice... Thanks for the order and the mega comments - we love you right back.
Thanks for shopping @ The Killing Tree
No Despatch, No Communication, Bad Website
Website is often faulty and / or lacks functionality. I wasn't able to order a t-shirt and messaged to describe the problem, they said it was fixed, but it wasn't. When I was finally able to order the t-shirt, as for below people it has now been a month and they haven't responded to my message.
Given the correlation between mine and other peoples orders I recommend finding an alternative designer and supplier.
Edit: My timing was a little off, the order came in after a month and three days. They messaged me I think last week to say the items were on the way. I have just tried finding that message but it's not in my inbox and I can't see it on the site. I thought the message said the items would be with me last week, and they arrived just now, however I can't verify that. They put in two free prints, a pin badge, a patch and some sun glasses for free which is very generous. It's not like I picked the designs however and with exception to the sunnies, they're not to my tastes and have gone into the bin. I think this is a waste to be honest.
14 August 2018
Unprompted review
Reply from The Killing Tree®
Hi Peter,
I am so sorry to hear that you have had such a difficult experience of The Killing Tree. The issue stemming the website was due to an update that took a while to load as we were aiming to improve our site and your experience. From our communications I can see we have responded to your queries and any further queries you have asked we must have not received as we have cleared all of our customer service emails down! If you could email me again at:
Jane@thekillingtree.co.uk
then I can look into this further for you and hopefully get it resolved for you!
Jane // TKT
Ordered a t shirt 3 weeks ago and still…
Ordered a t shirt 3 weeks ago and still haven't received it, or had any sort of communication to let me know if/when it'll turn up.
I've also emailed twice about my concern and haven't received a reply. It's totally unacceptable!
So quick update, I still haven't received my t shirt. I did get an email reply on the 15th August ( which was 7 days after my second complaint email) assuring me I'll receive it within 7 days it's now the 29th August.
What an absolute joke. Avoid at all costs
14 August 2018
Unprompted review
Reply from The Killing Tree®
Hi Grant,
I am sorry to hear you have been so disappointed by TKT. I have reviewed the communications with the customer service team and can see only two messages which were replied to by our team and received no response - they could possibly have not reached you. If you are referring to any other communications then I am afraid we have not received anything or had any queries passed to us. If you could email me personally at:
jane@thekillingtree.co.uk
I will look into this further as to why you have not received a response.
I look forward to hearing from you,
Jane // TKT
Perfect
Quick delivery, no problems most of the time. Love that they do offers such as just pay postage on items like a4 good quality prints and enamel prints. Always recommend 👌
10 August 2018
Unprompted review
Reply from The Killing Tree®
Jessica - your recommendations are what make us on the right track to 1,000,000 Facebook fans - thanks for the love and shopping @The Killing Tree
Great company!
Great company!! Bought some of the prints & got them framed and they look amazing! They were delivered quickly and I would definitely order from them again in the future
10 August 2018
Unprompted review
Reply from The Killing Tree®
Ooooh nice - we love a good framed print pic if you can fire one to us on IG or FaceyB ?
Thanks for shopping @The Killing Tree
Reply from The Killing Tree®
Deanna - short & sweet review, just like our founder Karl :)
Thanks for shopping and the five star love @The Killing Tree
Been nearly a month and a half
Been nearly a month and a half. Still waiting for order. Have heard nothing from them. No response either yet.
7 August 2018
Unprompted review
Sick
T shirt was sick service was sick stickers were sick everything was sick
7 August 2018
Unprompted review
Reply from The Killing Tree®
Tommy- we hope you feel better soon and the vomiting was only 24 hours.
#Jokes - thanks for the orders and being part of our five star fun @The Killing Tree
Reply from The Killing Tree®
You clearly haven't had the Karl (CEO) selfie book then .... (shudder)
Thanks for the love Rachel and for shopping with us @The Killing Tree
Unresponsive to messages
Unresponsive to messages, still waiting for item to be dispatched, haven’t got a clue how long my item will be or if it will ever turn up.
5 August 2018
Unprompted review
Reply from The Killing Tree®
Hi there,
I am sorry to hear you feel so disappointed by our service! I hope I am able to resolve this for you, please could you email me with your order number at:
jane@thekillingtree.co.uk
If this is regarding a recent order then there could be a few explanations - our recent Pre-Order deal on DethRays and Viperays seemed to cause a lot of confusion in terms of some customers missing the 'Pre-Order' aspect and therefore worrying about their orders not arriving. Furthermore, our customer service team is usually available Monday - Friday but this can change depending on Holiday time for our employees. If you fall in either of these categories then you should have received an email with a similar explanation and confirmation that you are not going unheard!
If there is anything else we can do for you then please get in touch with the above email address and you shall get a response with further answers to your questions!
Thank you,
Jane // TKT
I only bought a couple of pin badges…
I onky bought a couple of pin badges but they're great. Service was great. Recommended site to do shopping on, plenty of smart clothing too, which I'll no doubt start to buy soon. Thank you
3 August 2018
Unprompted review
Reply from The Killing Tree®
Joe... This was nearly three weeks ago and we haven't see a pictire of you in ead to toe #TKT... sort it out bro.
Haha Thanks for the five star love and shopping @The Killing Tree
Ordered from the killing tree a few…
Ordered from the killing tree a few times now, I would highly recommend this company.
3 August 2018
Unprompted review
Reply from The Killing Tree®
Jim... you are the man... thanks for the five star love and your continued orders @The Killing Tree
Simply the best.
One of the best companies I've ever had the pleasure of dealing with.
The quality of the product is outstanding.
If I had to pick fault with anything it's the way I could easily spend my grocery funds on the site.
3 August 2018
Unprompted review
Reply from The Killing Tree®
Less food more clothes... great motto :)
Thanks Marc :) Keep on visiting us @The Killing Tree
#TKT
Outstanding
First time shopping here, but got recommended by a friend. I have to say with the service I got, I will definitely order again. The products I ordered arrived on time and am extremely happy! I would definitely recomend
1 August 2018
Unprompted review
Reply from The Killing Tree®
Five stars from James - that'll do Pig, that'll do...
Keep those recommendations flowing James - we appreciate the love @The Killing Tree
#TKT
Quick dispatch and quality merchandise
Quick dispatch and quality merchandise, would use again.
1 August 2018
Unprompted review
Reply from The Killing Tree®
Martin... we will hold you to that. If you don't use again we will be sad. Don't make us sad.
See you soon @The Killing Tree
#TKT
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