The Inside Reviews 24

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

As of currently, I would not recommend this website to anyone. I ordered a chair in January, and it stated it would arrive in late April. It is now April 7th, and I am being told it will not even ship... See more

Company replied

Rated 2 out of 5 stars

Purchased a slipcovered bed from the inside TERRIBLE quality it’s wobbly the headboard is nearly falling apart what a piece of shi$! I’m so disappointed that I didn’t spring for a restoration hardware... See more

Company replied

Rated 5 out of 5 stars

Twin Slipcovered Bed in Jade Cherry Blossom and the Custom Curtains in Jade Cherry Blossom: I couldn’t be more pleased with how the custom drapes turned out! Excellent quality, and reasonably pric... See more

Rated 1 out of 5 stars

DO NOT GIVE YOUR MONEY TO THESE PEOPLE. I ordered a sofa last October and was originally told it would be here in December. I got an email at some point saying it was in-production and was happy to se... See more

Company replied

Company details

  1. Home & Garden

Written by the company

Founded, vetted, and loved by interior designers, The Inside is a home furnishings brand that believes in the joy of decorating. That is why we're making furniture fun, with access to more design for more value. Think of us as your shortcut to a chic home that's uniquely yours. The Inside was founded in 2018 with the belief that creating the home of your dreams - and having a great time doing it - should be an accessible experience to everyone, not just a few. We aim to make the world more beautiful than we found it. Join us in spreading our mission. Join us on The Inside.


Contact info

2.1

Poor

TrustScore 2 out of 5

24 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The prettiest ottoman, just so darn cute!

Okay, this is definitely bigger than expected and I am thrilled! Such a beautifully well made ottoman and the storage is just what I needed to hold all the things!! They have such a wonderful selection of fabric choices to fit any style. It shipped so quick, I would definitely recommend and already looking for my next piece to add to our home!

30 May 2023
Unprompted review
The Inside logo

Reply from The Inside

Bettina, we couldn't be happier that you are loving your ottoman! Thank you so much for taking the time to share this!

Rated 5 out of 5 stars

BEST OF ALL GREAT PRICES

I have ordered numerous items from The Inside and every experience has been great. The pillows, ottomans and chairs have been excellent quality, beautiful colors and BEST OF ALL GREAT PRICES!!! All made to order items at very affordable prices.

30 March 2023
The Inside logo

Reply from The Inside

Elsie, we are over the moon to hear you have had such great experiences with The Inside and are loving your pieces! Thank you so much for sharing this!

Rated 5 out of 5 stars

Love Jade Cherry Blossom!

Love love love! Obsessed with the Jade Cherry Blossom pattern on the skirted storage ottoman.

6 April 2023
Unprompted review
The Inside logo

Reply from The Inside

Thank you so much for taking the time to share this, Elizabeth! We are thrilled to hear that you loved your ottoman in Jade Cherry Blossom!

Rated 1 out of 5 stars

Poor quality

Poor quality, headboard wobbles, big ugly black metal bars visible on side of bed. Terrible customer service. Disappointing overall.

10 October 2022
The Inside logo

Reply from The Inside

Caroline, thank you for taking the time to provide us with this feedback. We are so sorry to hear you did not enjoy your experience with The Inside overall. We would love the chance to help make things right for you! Please don't hesitate to reach out to agrimson@havenly.com so we may better assist you.

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