Amazing service from Leon, Mack and everyone who helped. They went above and beyond and helped with all the details to make the trips booked smooth and issue-free.. very prompt service and always avai... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thomas Miller helped me so much - I made an error on my American airline flight and was in the 24 window. He was very helpful getting me on an earlier flight because he warned there would be connectio... See more
Company replied
From the beginning to the end of fixing a serious booking error on my end, Anna was polite, proactive and did every she could to reassure me that the situation would be fixed and to the best of her a... See more
Company replied
0Agent Allen Roy. Allen has assisted me so many times when making flight arrangements. He understands that I am 80 and not Techy so he helps me every step of the way helping me to understand everyth... See more
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Company details
Written by the company
Infinity travel allows you to plan your dream vacation at affordable prices. From flight booking to hotel booking, we manage it all. Book your flight and hotel at cheap price. We help customer to book cheap flight and book cheap hotel as per their budget.
Contact info
17875 Von Karman Ave Suite 150 & 250, 92614, Irvine, United States
- 17609997119
- support@theinfinitytravel.com
- theinfinitytravel.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Leon was fantastic
Leon was fantastic, he fixed up our reservations. Even stayed longer to help, Thanks Leon.
21 April 2026
Reply from Infinity Travels
Hey there,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Ryan was so patient and helpful
Ryan was so patient and helpful. He was very knowledge and went over and beyond to make sure I was satisfied.
22 April 2026
Reply from Infinity Travels
Hey there,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Nice out come, Thanks Leon
WE had an issue. I called and Leon did a great job of fixing everything. I can't thank him enough. Great job.
19 April 2026
Unprompted review
Reply from Infinity Travels
Hey there,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Wonderful serivce.
Wonderful serivce.
Alan Roy helped me very expeditiously and in a friendly efficient manner.
Thank you Alan.
22 April 2026
Reply from Infinity Travels
Hey there,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
My experience with Infinity Travels was the best hands down.…
My experience with Infinity Travels was Great, Rony Jones was really helpful with my cancelation and Refund additionally getting a room at La Quinta without delay and service was served with a smile. 10/10 In customer service.
21 April 2026
Reply from Infinity Travels
Hey there,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
I really appreciate how Leo Baig took…
I really appreciate how Leo Baig took time with me to understand about my flight going and coming. He really me made feel secure about the layover flight and assure me it would be better to take the longer flight just to make sure I wouldn’t miss my flight, because there was not enough time to rush an catch an earlier flight. He was so kind and patient with me he was Amazing!!! Thank you
21 April 2026
Reply from Infinity Travels
Hey there,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
The agent was excellent and very very…
The agent was excellent and very very helpful. He also gave me a follow up call on the day of departure to make sure everything went well. Top notch!! 😃
18 April 2026
Reply from Infinity Travels
Hey there,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Wayne Richard was EXTREMLY helpful…
Wayne Richard was EXTREMLY helpful after a bad experience, he was amazing in his communication as well as making sure my worries and questions were answered. THANK YOU!
21 April 2026
Reply from Infinity Travels
Hey there,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Reply from Infinity Travels
Hey there,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Unnecessary Charges
My wife and I booked flights through Infinity Travels. On our flight to our destination, I had the middle seat on the airplane which gave me anxiety (for the first time). Luckily, no one else sat in our row so I was able to sit in the aisle seat.
For our return trip, my wife called Infinity Travels to change my seat to an aisle seat. The agent, Thomas, said in order to change the seat, the charge would be $189. He also tried to convince my wife to change her seat so that we could sit together. Since she was fine with her window seat, she declined.
When we boarded the airplane, we were shocked to see there were only two seats on each side of the airplane! In other words, there was no reason to change my seat at all, and Thomas must have known that. The total charge amounted to $398, which included checking two bags. I'm not sure of the exact breakdown for the charges but, as it turns out, there was no need to change my seat in the first place! We contacted Infinity Travels after we returned home and spoke with Steve, who is a supervisor. He refunded $100.
17 April 2026
Unprompted review
Reply from Infinity Travels
Hi Ed,
Hope this message finds you well.
Infinity Travels is dedicated to delivering seamless and dependable travel assistance, helping customers manage bookings and itinerary changes with clarity and confidence.
Our team is available 24/7 to provide prompt and verified resolutions for all travel-related queries.
For any assistance or clarification, we encourage customers to connect with our official support team directly at +1-760-999-7119. We prioritize transparency and strive to make every interaction a reflection of our commitment to genuine, customer-focused service.
Sincerely,
The Team
Infinity Travels
Mack was understanding yes
Mack was understanding, polite, attentive and just over all brilliant. Inwould recommend him to anyone.
18 April 2026
Reply from Infinity Travels
Hey there,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Rony is helpful and patient
14 April 2026
Reply from Infinity Travels
Hey there,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Bill he was very helpful.
16 April 2026
Reply from Infinity Travels
Hey Lisa,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Alejandro was very helpful & patient…
Alejandro was very helpful & patient with me.I feel comfortable with him & know that if I have any concerns he will do his best to help me
16 April 2026
Reply from Infinity Travels
Hey Michele,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Leon is the man!
Leon was the representative that helped me and he went above and beyond to help with my flights! I originally booked flights with a popular third party site from Columbia to Detroit for an upcoming funeral. I had so much trouble with the reservations from a leg of the flight not being ticketed and then having to rebook that leg and then having the reservation cancelled. Infinity Travel was able to book a new reservation and then there was a duplicate reservation from the third party site so the new reservation Infinity secured got cancelled. The third party site’s reservation had times that’s didn’t work but they didn’t want to rebook and initially said they couldn’t change anything. Leon was on the phone back and forth with the third party site and the airline several times and he got everything fixed. If I could give him 10 stars I would. Leon provided excellent customer service and really helped me secure the needed flights to travel for a funeral. Thank you Infinity Travel and especially Leon!
15 April 2026
Reply from Infinity Travels
Hey Monique,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Reply from Infinity Travels
Hey Kallam,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Reply from Infinity Travels
Hey there,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Reply from Infinity Travels
Hey Elizabeth,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
BEWARE
BEWARE! If you are inexperienced air travelers as we are they definitely try to pull the wool over your eyes. We called Sam's Club Travel, AKA...INFINITY TRAVELS. My husband and are are seniors and inexperienced in airline travel. My husband told our agent, Rodger that we needed to book 2 senior refundable round-trip airline tickets to Arizona and will also be needing a rental car. Two Economy tickets were $1,300 but the rental car for a mid size vehicle was a whopping $1,100.00 PLUS another $360.00 at the airport. We thought that was extremely high but who would think a travel agency would scam people out of money so we let it go. Then the next morning my husband called back to see if we could upgrade to Business Class. Rodger said there were seats open so that would be okay since my husband purchased insurance. Now we do know that INFINITY TRAVELS should have canceled Economy and charged for Business, they didn't. We then had EIGHT TICKETS for the same trip. My husband called and got another agent who did not understand our dilemma. So, again my husband called back the next day to talk to Rodger. We received confirmation that the original tickets for $1,390.00 would be refunded. Well, $390.00 was, that's $1.000 short.Infinity did also refund the car charge of $1,100. but they also tacked on a $600.00 " Fee" for their services...what???? We will stop at nothing to get this whole trip refunded.. What a SCAM.
26 March 2026
Unprompted review
Reply from Infinity Travels
Hi Ellen,
Hope this message finds you well.
Infinity Travels is dedicated to delivering seamless and dependable travel assistance, helping customers manage bookings and itinerary changes with clarity and confidence.
Our team is available 24/7 to provide prompt and verified resolutions for all travel-related queries.
For any assistance or clarification, we encourage customers to connect with our official support team directly at +1-760-999-7119. We prioritize transparency and strive to make every interaction a reflection of our commitment to genuine, customer-focused service.
Sincerely,
The Team
Infinity Travels
Leo he has a good communication with me…
Leo he has a good communication with me make me understand about my flight and nice to give me a good direction I like it good experience
9 April 2026
Reply from Infinity Travels
Hey Hasan,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
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