Great buying experience. Their UI/UX is super easy and I've accessed from mobile and PC browser. Delivery after checkout is usually less than 10 mins even for big expensive ships. I know they only use... See more
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Company details
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For a decade, The Impound has been a dependable name among Star Citizen players, where we provide a secure, affordable, and prompt shopping experience for avid gamers. Having served thousands of satisfied customers, we've successfully transacted tens of thousands of Star Citizen items, cementing our reputation as a reliable virtual goods supplier. What makes The Impound unique is our unparalleled array of offerings. Our inventory showcases the biggest selection of Lifetime Insurance (LTI) ships and vehicles, not to mention a plethora of rare Star Citizen packages and items. Whether you're a new player seeking your first spacecraft or a seasoned commander aiming to expand your fleet, you're sure to find the perfect match within our extensive catalogue. Our unique selling proposition lies in our business model - we only sell items owned by The Impound. This not only assures absolute transparency but also provides you with a guarantee that the items you purchase will remain yours indefinitely. This eliminates the risk of any third-party claims, giving you peace of mind with every purchase you make. At The Impound, we believe that enhancing your gaming experience shouldn't cost a fortune. If you're a Star Citizen player aiming to upgrade your fleet with LTI ships and vehicles, look no further. We provide these premium items at competitive prices, ensuring you get the most value for your money. We have established rigorous safety measures to ensure a secure trading environment. Our transaction process is designed with multiple layers of protection, ensuring the confidentiality and safety of your information. The Impound stands as a symbol of trust, affordability, and promptness in the Star Citizen universe. With our wide selection, secure transactions, and reasonable prices, we strive to enhance your gaming experience. So, gear up to explore the cosmos like never before with The Impound - your one-stop-shop for all Star Citizen needs.
Contact info
United States
- support@theimpound.com
- theimpound.com
Replied to 83% of negative reviews
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Order #102197
Delivery was extremely fast and the prices are great as they feature a large variety of currencies for payment
Wonderful service
Absolutely everything I ever bought from the impound arrived as advertised. The longest taking about ten minutes to arrive. Very happy with service.
Incredibly fast and incredibly reliable...
Incredibly fast and incredibly reliable, bought a galaxy and received it within 30 minutes!
Incredibly fast response after purchase!
Quick, easy and painless!
Quick, easy and painless. Recommended for any star citizen needs! Great prices too.
great price and quick delivery
price was the best available and i got the paint i ordered quick and fast
Excellent service run well and always…
Excellent service run well and always exactly as shown.
This is my second review
This is my second review. I love this site!! I have made multiple purchases from here. I have been a SC player off an on since 2014 but just recently started "seriously" playing the game. The problem is I have missed out on new ship releases and events. The Impound allows me to fill my hanger with the ships I have missed. If it wasn't for them I would have 6-7 ships. I currently have over 30. My only issue is I have all the ships I want and can't buy more lol.
Fast and very good customer service
Fast and very good customer service. I had a problem with my ID and they handled it quickly and efficiently. I recommend them for future purchases. The prices aren't very cheap, but they're good. Recommended.
Extremely smooth and professional…
Extremely smooth and professional experience!
I recently sold my game account through The Impound Team, and the entire process was incredibly straightforward and stress-free. From start to finish, the team was highly professional, responsive, and transparent about every step.
They were very clear about exactly what I would be getting, answered all my questions promptly, and made me feel completely confident throughout the transaction. Everything went exactly as promised with no hidden fees or surprises.
If you're thinking about selling your game account, I highly recommend The Impound Team. They made what could have been a complicated process feel easy and secure. Excellent service – I'll definitely use them again!
Very good
Very good, friend got an Ironclad AND Polaris without getting scammed somehow... Which is why I now find the impound very goated.
Fast, Easy, great selection! Trustworthy
Easy process to find and select the star citizen product I wanted. Simple checkout, delivered in minutes. No fuss and works as expected in game.
I’m very happy and will certainly be doing business with the impound again
Perfect perchase
I was able to purchase a ship that otherwise was unavailable to me, and it was less expensive. The transaction was perfectly executed.
Easy tl use and fast delivery.
Easy to use and fast delivery.
After the order the item (digital) arrived within couple of minutes. Very positive experience.
great selection of stuff delivered …
great selection of stuff delivered straight to your hanger x
Highly recommended.
The payment was processed without any issues, and delivery was made within the agreed timeframe. I had several questions during the process, and they were answered immediately with kindness and professionalism. Overall, the experience was smooth and reliable. Highly recommended.
Fastest SC store I have found
Fastest SC store I have found
Second time this week and have to say the speed the item is sent (Less than 3 mins).
Makes me believe in Magic.
If You like Magic you have to try them out.
Grade A, 100 %
Order #98931
Was easy to use and fast and prompt…
Was easy to use and fast and prompt service. They are a lil pricier than SC itself but if you are after something that is not available, It could be your way to get something.
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