⭐⭐⭐⭐⭐ 5 Stars – Outstanding Service The Hydro Bros team does an amazing job. I live on the Canary Islands, where customs issues can happen, but they’ve always helped me out quickly and !wi... See more
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Review summary
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⭐⭐⭐⭐⭐ Great shop for hydroponic equipment and nutrients. The team are always knowledgeable, helpful, and happy to give advice without trying to upsell. Everything is well stocked and prices are f... See more
Company replied
Exactly as described. Great value for a quality product. Maxibright Varidrive 360W LED has Osram and Lumled diodes that makes it top tier in the horticulture industry! The price is fantastic too. I w... See more
The best in the business! Always cheerful and very knowledgeable. Products priced very competitive and delivered next day and go the extra mile to source anything if requested, look forward to future... See more
Company details
- Hydroponics Equipment Supplier
- Garden Building Supplier
- Garden Center
- Hobby Store
- Land Allotment
- Plant Nursery
Written by the company
The Hydro Bros is the UK’s #1 hydroponics shop, trusted by growers worldwide. Based in London with a full-service retail store and a global online shop, we supply premium LED grow lights, nutrients, grow tents, extraction kits, and everything else for serious indoor growing. We’re open 7 days a week—online and in-store—with unbeatable prices, discreet shipping, and expert customer support that actually knows what they’re talking about. Whether you're growing herbs, chillies, or aromatic crops, we stock only top-performing brands like AC Infinity, Lumatek, Athena, Telos, and more. Need advice? Give us a call or drop by the store—we’re here to help growers at every level, from first-timers to full-scale operations. Fast UK delivery, international shipping, and no-fuss returns come as standard. Our customers rate us for our real knowledge, fast dispatch, and no-BS service. From hydroponics systems to smart automation, we’ve got the gear—and the know-how—to take your grow to the next level. Shop now at thehydrobros.com #WeGotYou #HydroponicsUK #IndoorGrowing #GrowTents #GrowLights
The Hydro Bros - We Got You.
Written by the company
- Fast, friendly and profressional service. Growing large or small, we got you.
- Bringing new school to an old school industry. The garden centre that is here to support your grind for the perfect grow.
Contact info
Unit 12, Progress Business Park, Progress Way, CR04XD, Croydon, United Kingdom
- 020 8686 9643
- info@thehydrobros.com
- thehydrobros.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
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As always top notch service
As always top notch service. Fast delivery. Great choice of product
7 January 2026
Reply from The Hydro Bros
Really appreciate that 🙏 As always we aim to keep the service top notch, with fast delivery and a solid range of hydroponics gear ready to go. Glad it keeps hitting the mark 🌱📦
Super Service
⭐⭐⭐⭐⭐ 5 Stars – Outstanding Service
The Hydro Bros team does an amazing job.
I live on the Canary Islands, where customs issues can happen, but they’ve always helped me out quickly and !without any problems.
Very friendly, professional, and reliable — even when I missed an email because it went to my spam folder. Still, they handled everything perfectly.
Great communication, great support.
5 stars plus – highly recommended!
— Norman
9 January 2026
Reply from The Hydro Bros
Thanks so much Norman 🙌 We know shipping to places like the Canary Islands can sometimes bring a few extra hurdles, so we always do our best to keep things smooth and help sort anything that pops up. Really glad our team could step in and get everything handled for you. Appreciate the support and the recommendation 🌍📦🌱
Ac infinity humidity dome
Fast delivery and very careful packaging, excellent, thank you!
6 January 2026
Reply from The Hydro Bros
🌿 Glad to hear it landed safely. Fast delivery and proper packaging is standard practice here at Hydro Bros, so it is great to know it made the difference. Really appreciate the support.
Prompt delivery and very well packaged
Prompt delivery and very well packaged. Very pleased.
6 January 2026
Reply from The Hydro Bros
Glad to hear it landed safely. Fast delivery and proper packaging is standard practice here at Hydro Bros, so it is great to know it made the difference. Really appreciate the support 📦🌿
perfect customer service
i got the wrong size filters in my order but they immediatly sent me new ones for free
7 January 2026
Reply from The Hydro Bros
Sorry again about the mix up with the filter sizes, but really glad we could get the correct ones out to you quickly. If something is not right we fix it fast, that is just how we run things at Hydro Bros. Appreciate you taking the time to leave the review 🙌🌱
A Perfect shopping experience
A Perfect shopping experience, Massive range of equipment and products at competitive prices, Easy to use site, Knowledgeable staff,,Fast checkout and delivery..
7 January 2026
Reply from The Hydro Bros
Really appreciate that. A huge range of hydroponics equipment, competitive prices and a smooth checkout experience is exactly what we aim for at Hydro Bros. Glad the fast delivery and knowledgeable team made it a perfect shopping experience for you 🌱🛒📦
Always get great service here
Always get great service here. Top quality products at really good prices. I don't worry about a thing ordering with them. I will be back.
5 January 2026
Reply from The Hydro Bros
Really appreciate that. Great service, top quality hydroponics products and fair prices is exactly what we aim for at Hydro Bros, so it means a lot that you trust us with your orders. Looking forward to seeing you again soon 🌱💪
Reply from The Hydro Bros
Appreciate the kind words. Friendly staff and efficient service is exactly what we aim for at Hydro Bros when supplying quality hydroponics gear and grow equipment, so it means a lot to hear that 🌱💪
I paid around 30€ in shipping just to…
I paid around 30€ in shipping just to be informed after the fact that I would have to pay an additional 30€ to receive a 50€ product. I should have been informed of that up front. I sent an email to cancel the order and still have heard nothing.
30 December 2025
Reply from The Hydro Bros
We’re sorry to hear you’re unhappy and understand why this situation feels frustrating. We do try to be as clear and transparent as possible about international shipping charges before checkout...and not really sure what more we could have done 🙁
The following information is provided at multiple stages before an order can be placed:
1. Our FAQ explains that international orders may be subject to import duties and local taxes
2. Our Shipping Policy clearly states that duties and taxes are not included in international shipping prices
3. A mandatory checkbox at checkout must be selected to confirm the shipping terms have been read and accepted before payment can be completed
4. The delivery method selected is explicitly labelled “International – Europe – DUTIES & TAXES NOT INCLUDED – DHL / FedEx”
Import duties and local taxes are set by the destination country and collected by the courier, not by us, and cannot be calculated or included in advance. We have checked your order and confirmed it was processed and declared correctly.
Always perfect
Always perfect, ive ordered off these guys for years, had 1 thing wrong with 1 item once out of all the years, and it was sorted within a day, great prices, great products, well packaged, great customer service, cant go wrong with THB.
29 December 2025
Reply from The Hydro Bros
That’s an incredible review, thank you so much 🙌💚
Years of orders and only one issue, sorted within a day, is exactly how we believe things should be handled. Really appreciate you shouting out the prices, products, packaging, and customer service.
Can’t go wrong with The Hydro Bros means a lot to us. Thanks for sticking with us all these years, we’ve always got you 🌱🚚
Craig and Steve sorted an order of mine…
Craig and Steve sorted an order of mine very professional and understanding , cannot fault the after care with Hydro Bros will certainly recommend them thank you .
29 November 2025
Unprompted review
Reply from The Hydro Bros
Thank you for taking the time to leave this 🙌💚
Really glad Craig and Steve were able to get everything sorted for you in a professional way. Aftercare is something we take seriously, so it means a lot to hear that came through.
Thanks again for the recommendation and the trust, we really appreciate it 🌱🚚
Amazing place with such amazing staff
Amazing place with such amazing staff. Customer support and interaction is 10/10.
24 December 2025
Unprompted review
Reply from The Hydro Bros
That means a lot, thank you 🙌💚
Amazing staff and top tier customer support is exactly what we aim for, so hearing 10/10 really makes our day. Thanks for the love and for choosing The Hydro Bros, we’ve always got you 🌱🚚
Reply from The Hydro Bros
Love that, thank you 🙌💚
No fuss, great prices, that’s exactly how we like to do things. Really appreciate you choosing The Hydro Bros 🚚🌱
Well I’m getting bills for a duty…
Well I’m getting bills for a duty charge or tax from fedex . Ya I paid 175$ for shipping on a 70$ part now you want me to pay that too . Careful this. Company will bite you… and they did with a reply again something the size and weight of 2 double a batteries which is more than the product in question is 175 $ shipping cost on a 70$ part . Suger coat you’re end hydro brothers but the bottom line is shipping cost of 170$ on a 70$ part for something that is the size of a cell phone box …….and then I get a duty fee
2 September 2025
Reply from The Hydro Bros
Thanks for following up. We’ve checked your order and completely understand how frustrating it can be to receive a FedEx duty or tax charge on top of shipping costs. For international shipments, import duties and local taxes are set by the destination country and collected by the courier, not by us, so these charges are unfortunately outside of our control.
We do make this clear in our shipping terms, which are confirmed at checkout before an order is placed, and we’ve also double-checked that everything on this shipment was declared correctly on our side. If you’d like any further clarification, we’re always happy to help.
⭐️⭐️⭐️⭐️⭐️ Grow Shop
The team at HydroBros are second to none.
Steve & Ellie are really on the ball and Steve is a fountain of knowledge.
The shop is stocked to the brim with everything you could ever need to achieve the best grow for your buck.
⭐️⭐️⭐️⭐️⭐️ supplier.
9 December 2025
Reply from The Hydro Bros
:) love it! Thank you for your continued support my bro.
Massive appreciation for the kind words about the team. Steve and Ellie will love reading this. We put a lot into making sure the shop is fully stocked and that advice actually helps you get the best grow for your buck.
Thanks again for the trust and support. We’re always here when you need us 🌱🚚
Reply from The Hydro Bros
Really appreciate that, thank you 🙌💚
We put a lot into keeping things organised behind the scenes, so it’s great to hear it shows. Thanks for choosing The Hydro Bros, always happy to help 🚚🌱
Great customer service,excellent…
Great customer service,excellent correspondence and easy to deal with. Prompt reliable and not a problem insight. Oh apart from a missing hanger which I have plenty of.
12 December 2025
Reply from The Hydro Bros
Thanks so much for the detailed feedback 🙌💚
Really glad to hear you found us easy to deal with, responsive, and reliable. That’s exactly how we aim to run things. Appreciate you mentioning the missing hanger too, and fair play for having spares already 😅
Thanks again for the support, we’ve got you covered whenever you need us 🚚🌱re
Reply from The Hydro Bros
Perfect from start to finish is what we love to hear 🙌💚
Thanks a lot for the support and for choosing The Hydro Bros. We really appreciate it and we’ve got you covered anytime 🚚🌱
Great lot
Delivered next day as per usual no messing about don't even know what I ordered as Hydro Bros since I got my telos dynamic 2400 from them has been my go to
8 December 2025
Reply from The Hydro Bros
Love this one 🙌💚
Next day delivery, no messing about is exactly how we like it. Once you grabbed the Telos Dynamic 2400 you were locked in 😄
Really appreciate you making The Hydro Bros your go to and trusting us order after order. We’ve always got you 🚚🌱
Reply from The Hydro Bros
Thanks for the feedback 🙌💚
Quick delivery is what we’re all about. Appreciate you choosing The Hydro Bros 🚚🌱
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