The Hoop Station Reviews 

252
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought the 65mm XL gold plated hoop earrings and absolutely love them. I had a query about the hoop thickness which Juliet resolved for me, they were 1.5 mm thick, so great customer service, she w... See more

Rated 5 out of 5 stars

I'm slow to the party and have only just found the The Hoop Station - I ordered online with Juliet and I'm glad I have - it's been such a positive online shopping experience. Juliet has been a deligh... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my Linea Gold Huggies' so beautiful the amount of complements I get is unreal. I got the extra small in size as I’ve small ears and are perfect in every way. I got to meet Juliet in... See more

Company replied

Rated 5 out of 5 stars

Absolutley amazing product & service Ordered some earings during the xmas holidays and due to the bank holidays there was postage delays. I was contacted by a member of staff and arranged to me... See more

Company details

  1. Jewelry Store
  2. also in
  3. Fashion Accessories Store
  4. Fashion Designer
  5. Jeweler
  6. Jewelry Designer
  7. Wholesale Jeweler

Written by the company

Discover Classic Hoop Earrings you want 'll never want to take off! Whether you’re looking to elevate your everyday earrings or add a statement to an outfit, collections cover all tastes. Silver, gold and rose gold featherlight styles, Italian-made designed to complement your cheekbones and neckline and skin tone. From shiny to sparkly in a variety of sizes from extra small to large and oversized. Made in high-quality materials, nickel-free and allergy-free sterling silver, ensuring a comfortable fit for all skin types. Our hoops are crafted with care, made in Italy, where precision and craftsmanship meet. As a special gift to you, we offer a FREE Hoop Ruler with every order, so that you can choose the perfect size for you. Don’t worry about postage costs; we’ve got you covered with free postage! Whether you’re a hoop newly or a seasoned pro, find your perfect pair today at The Hoop Station where style and comfort meet. Your new favourite pair of hoop earrings await


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(252)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just exactly the service and quality…

Just exactly the service and quality they say they’ll deliver. A rare find these days

13 January 2023
The Hoop Station logo

Reply from The Hoop Station

Leah - what a wonderful thing to say, Such a joy when a lovely customer is happy and lets us know, With love, Juliet x

Rated 5 out of 5 stars

Exceptional service

Incredible, personalised service. You don’t get customer service like this anymore.

The hoops, delivered in time for my birthday, were just quality. Well made and designed beautifully.

6 January 2023
The Hoop Station logo

Reply from The Hoop Station

Huge thanks Farina for such an incredible review. So delighted they arrived in time. Enjoy, Lots of love, Juliet x

Rated 5 out of 5 stars

My go to place for hoops

So very helpful when I had trouble checking out!
I love the metallic sparkle hoops. Would buy in a larger size as well.
First discovered The Hoop Station in John Lewis. I have since bought several more. Great quality - multiple sizes. I love the simplicity but great style

4 January 2023
The Hoop Station logo

Reply from The Hoop Station

Cynthia,
Wishing you & your family a HOOPY 2023! You have the patience of a saint. So thrilled you perservered and enjoy wearing your Roma's!
Juliet xxx

Rated 5 out of 5 stars

The hoop station in my book was…

The hoop station in my book was extremely efficient they gave me a email which most do any way but they gave me a telephone no which I rang straight away to find out how long it would take ,they picked the phone straight away and said 2 days .
Brilliant ,some company's are difficult to get in touch. Keep up the good work definitely buy again.

19 December 2022
The Hoop Station logo

Reply from The Hoop Station

Thank you Peter - you are a fabulous customer!
Wishing you and your family a HOOPY 2023 xx

Rated 5 out of 5 stars

Brilliant Business I would highly recommend

I would highly recommend the hoop station.. fantastic service and communication..an owner who really cares about the customer and the product I ordered is Fab quality

12 December 2022
The Hoop Station logo

Reply from The Hoop Station

Thank you so much Breen for your wonderful review.
Enjoy wearing your Chica Latina hoops
Do stay in touch with us!

juliet xx

Rated 5 out of 5 stars

Gorgeous earrings

Gorgeous earrings. Juist what I was looking for. Thank you xx
Great customer service too *****

28 November 2022
The Hoop Station logo

Reply from The Hoop Station

Thanks so so much Lindsey.
Wishing you and your family a Hoopy 2023 xx

Rated 5 out of 5 stars

Absolutely love my La Roma XL hoops!

Absolutely love my La Roma XL hoops!
The products themselves are great, and I guess i'm a fan now as these are my third set of hoops from The Hoop Station (all in different sizes and styles for different ocassions).
The ordering process was simple and fast and I was very lucky to make the most of an early Black Friday discount.
This was an order for myself (so no gift packaging ordered), but the "normal" packaging I received was so pretty it would have been ready to gift away!
My order came with a soft fabric pouch to protect the hoops when not in use, a ruler to help you find your ideal hoop size, and a little card with an extra discount on my next purchase.
Very happy customer :)

17 November 2022
The Hoop Station logo

Reply from The Hoop Station

Gretel,
What a wonderful and meticulous and super kind review. And you got one of our hoop rulers too!
And you are the proud owner of 3 x different Roma sparkly hoops from us!
This is just marvellous to hear.
Thank you for taking the time and for your gorgeous message,
It means so so much,

Have a hoopy weekend,

Love,
Juliet 💋💕💋

Rated 5 out of 5 stars

Great product and service

Great company and lovely products

3 November 2022
The Hoop Station logo

Reply from The Hoop Station

So thrilled to hear this! Always such a pleasure. Have a HOOPY Weekend, Love, Juliet xx

Rated 5 out of 5 stars

Ordered a hoop measure and received a…

Ordered a hoop measure and received a free pair of earrings worth £49 quality amazing will be ordering in the near future

28 October 2022
The Hoop Station logo

Reply from The Hoop Station

Super happy to hear this. Thanks so much for being one of the first to order the hoop ruler. Send us a photo any time. Hoopy Friday, Love, Juliet xx

Rated 5 out of 5 stars

Excellent service

Excellent service. Very prompt delivery. Beautifully packaged.

Earrings are very well made and a delight to wear.

6 September 2022
The Hoop Station logo

Reply from The Hoop Station

Hoopla! Hoopy to hear this, enjoy your new earrings, Love, Juliet x

Rated 5 out of 5 stars

Great product

Thanks! Great product!

1 September 2022
The Hoop Station logo

Reply from The Hoop Station

Hi Maryna,
You are understandably frustrated - so so sorry. We've not had any other issues with Royal Mail - we will send another pair right away
Hoopy Monday

Juliet x

Rated 5 out of 5 stars

Fabulous large silver hoop earings

Fabulous large silver hoop earings. Excellent quality, very nicely packaged and speedily delivery….perfect. Would definitely recommend and will use again.

18 August 2022
The Hoop Station logo

Reply from The Hoop Station

Thanks Roz,
Enjoy your new hoopla!
Hoopy Monday

Juliet aka Hoop Godmother ;-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look