TheHighRoller Casino 

I have never experienced a more disappointing gaming site. This site is completely unreliable and does not honor its commitments at all. Even when I won, they didn’t pay me any money, and their excuse was that my documents were incomplete! This is despite the fact that I had provided all the required documents.

If you’re looking for a trustworthy gaming site, stay far away from this one. It was a complete waste of time and money, and pure fraud.

Avoid at all costs lol.

You never win. It's a total hoax.

Tried them once and once only the rtp is the worst I have ever seen.

Even on 10p or 10c bets you win nothing.

My advice do not use this site unless you are prepared to lose alot of money.

Put it this way I deposited 20 euro so about £18.40

Played a game just 10c bets all the way down to 5 euro hit a bonus and won 76c 😂😂😂

Then hit the bonus again on free spins and won less! 🤣

Just stay away lol.

STAY WELL AWAY HA..

I deposited over 1000 pounds through my bank lost it ah well
At 1 point I won on a game over 500x and recived a bonus from it on top of my winnings.. like 100 or something

Anyway I forgot i got extra 100 because I won 500x real money right.. I was buying bonuses then opening them all together like a bonus hunt.. I bought 1 bonus out if the 100 and realised it wasent my money . I won like 40 pound of it .. I got a WARNING after the bonus ended saying it could lead to winnings being void as the bet is over 5 pound ..

I was like okay 👍

In the end I lost it ALL EVERYTHING real cash was gone bonus was gonr

I MADE ANOTHER DEPOSIT

AND WENT ON EXTRA JUICY AND WON PRETTY BIG WITH REAL CASH, MY CASH FROM THE BANK

So I thought to my self im taking what iv lost back this is crap

BOOM 01.05AM I GET AN EMAIL SAYING I HAVE VIOLATED THE TERMS AND BOUGHT 1 BONUS WITH BONUS MONEY . And for that reason withdrawel was cancelled and my money took literally dissappeard ha

What they will try to do now is actually send me a invoice to my bank like iv bought something from some where .

Its really corrupt ha

I kept my crypto well away so glad I used my bank :)

Roy (TheHighRoller)
5 Jul 2025, 08:28 EEST
Hello,
Greetings from TheHighRoller! 
Please be advised that your account has been closed as a result of a commercial decision.
 
We regret to inform you that we are unable to onboard you as a customer, and this decision is final.
 
Thank you for your understanding.
 
We wish you a great rest of your day and remain at your disposal.
Kind regards,
Roy 
TheHighRoller Support
:))))))) 2500£ account f**king scamers !!!!!

This casino has kept deposits from me for over a month. Using the online chat is a waste of time and this casino should be reported to the authorities. It does nothing to assist you and rtp odds are an absolute joke. Avoid this casino

Scam site tge reviews are true ,will take take take ,get a win they lock your account ask for all your information regards source of funds then stop replying, awful thieves, you've been warned.

Do not use this casino, they shut down my account when I won and promised to send me my money. They ignore all emails relating to the matter and they say you’ll be contacted shortly - this never happens.. Please do not use this company, I will update this if I ever get paid out but I doubt i will

AVOID AVOID AVOID

This casino is a complete and utter scam. They are not regulated or licensed to take peoples money in the UK but they mask payments by using different crypto and company merchants to take deposits & illegally take money. What they are doing is illegal and I’m warning everyone to stay away from them. They don’t respond to emails, I’ve asked them for a SAR request. No response. They are in breach of there own terms and conditions listed on there site. Please everyone make sure you stay away from them. They are illegally taking money and I’m looking to get this resolved via my bank as the highroller are unresponsive. Hopefully this helps people before they decide to deposit with thehighroller. AVOID

Very bad experience I don't know how people can be robbed like that. Today I went to this site and it was another bad decision The casino is terrible.You can deposit money all the time and nothing, it's not even fun I deposited so many times and lots money and I get only 50FS bonus not free this was because deposit. These are disgusting scammers . No more casinos like that. If you are their customer, know that you are like an ATM to them They will take a lot of money from you but give nothing in return. No bonus and forget about winning, they have slots set up to only take money, you will never win. Stay away from this casino I regret not reading yours opinions, I really wouldn't have played at this casino if I had known what kind of experience people have with this rubbish casino.I closed my account, I am not cashmashin. I lost a lot of money but I'm glad I won't be giving them more money.Never play in this casino 🙏

They don’t have an option to limit your deposits, or take timeouts, nor will they offer what gambling commission they run under!! It’s an absolute scam

Genuinely the worst of casinos out there. Not only do they not pay you they charge for deposits taken via numerous shell companies (fraudulent) and their customer service is non-existent.
Please be sensible and do not use.
Happy to provide all evidence to support this review including complaints with my bank, Visa and the ICO

Absolute scammers, had 1255 to withdraw they have closed my account and now asking for bank statements for a bank that isn’t mine and and to confirm an email address that isn’t mine either and they are basically saying they can not proceed any further so basically I can’t withdraw my money!!! STAY AWAY!!

Withdrawals showed as 'paid' but were never received. Never respond to any support emails. Chat support just as poor. Total scam. Stay well away.

Have had about 15 bonuses not one paid iver 50x, all big time gaming games.
They use bonuses that are already recorded or some sort
But that isn't my big issue

I was playing live roulette the ball landed in 15, the computer never added the winnings so froze for 1min then a dealer approached the table took the ball from 15 tried respin wat ever way they have it rigged the ball went crazy like impossible for gravity too do this and then they reapin again it land in 3 no where near 15nlike the first spin landed. Anyways contacted them up, they said we will investigate got a email then saying it was a dealer error the ball never spun but I have it on screen record but can't upload, PLEASE PLEASE PLEASE THESE ARE APRT OF MR PUNTER.COM THEY HAVE ANITHER ONE OR 2 CASINO SISTERS ABSOLUTE SCAMMERS, REALLY THE REASON THERE NOT ON GAM STOP IS THESE ARENT REGULATED SO THEY CAN DO WHAT THEY LIKE WEN THEY LIKE. LIKE THEY HAVE DONE WITH MY ROULETTE SPIN. I CAN TAKE A LOSS BUT ONCE RHE DEALER HAS SPINNED THE BALL 3 TOMES FOR THE SAME SPIN I KNOW ITS A SCAM, THEY KEPT SPINNING UNTIL IT WENT BACK IN TO A LOSING NUMBER, AS FIRST LANDED NUMBWR WAS 15 I HAD 5ER ON IT SWCOND WAS 29 I HAD 4 QUID ON 3RD APIN WAS 3 WITH NOTHING ON IT AND THAT WAS A GOOS DOIN FOR THEM. PLEASE KEEP YOURE MONWY GUYS THESE ARE SCAMMERS

Received a text message off this website informing me that they had credited my account with £425 and 200 free spins… to be told it was a miscommunication…. I have photographic evidence of the text and also the conversation I had on web chat… do not use… just trying to reel you in to deposit… no thank you

Lost 3000£… happens … but for 3000£ and I bought bonuses and I catches bonuses on 10 £ per spin and not even once to pass above 1000£ it’s mad … plus , in more than 1000 spins I never catches on the last column a lightning ⚡️ symbol , not even once in thousands of times… and like this my adventure on this website came to an end… don’t play on this website bison rising gold strike 👎

Excellent. Good choice of games. Paid out winnings straight to bank within a few hours.