Explained what was happening to my 89 year old mother very clearly . Did not rush the appointment . My mother was very anxious but they talked her through each part of the assessment & explained a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sruthi asked me many hearing and health related questions and did an examination of my ear canals followed by a hearing test. She explained the results clearly and then proceeded to calibrate my new... See more
Company replied
I saw Mr Pranosh James on 17th August 2026 at Hastings Station Plaza. He was absolutely brilliant, especially at listening to my “problems” with the hearing aids, and explained everything clearly, and... See more
Company replied
Easily booked and attended appointment 4 days later. Very good audiologist less than an hour later I was fitted with my first hearing aids and able to hear with clarity for first time in several years... See more
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Company details
Written by the company
We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.
Contact info
United Kingdom
- thehearingpeople.co.uk
4.9
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I can hear better didn't know how bad…
I can hear better didn't know how bad the hearing was
24 July 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Amazing Service!
Very pleasant and efficient person on the telephone who took my details and I was booked in for a hearing test within 3 days! On the day I so impressed that I actually came away with 2 hearing aids and information user guide. The lovely lady who did the test said any problems please don’t hesitate to contact us. Absolutely amazing service. Thank you!
23 July 2026
Reply from The Hearing People
Hi Sandra, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
NHS Hearing Aids provision
I was very professionally treated by Mr Pranash James; who explained each step of the introductory process, then proceeded to do a hearing test and provided me with new hearing aids, and also how to acquire spares as and when I need them.
24 July 2026
Unprompted review
Reply from The Hearing People
Hi Derek, thank you so much for taking the time to share your feedback. Helping people experieknce the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Prunush James was excellent
Prunush James was excellent. My 86 year old mother is delighted with her hearing aids and felt the service by Prunush was outstanding. Thank you.
21 July 2026
Unprompted review
Reply from The Hearing People
Hi John, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Two years ago I got the carriage to get…
Two years ago I got the carriage to get my ears tested . Went to Brundall . I needed both sides a hearing aids state of the art amazing service . Mansoora Beebi Khader Treated me she has a smile very helpful not rushed and very patient. Nothing is too much trouble .I went as a NHS patient and very please with thanks
24 July 2026
Reply from The Hearing People
Hi Christopher, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Absolutely brillant highly recommend…
Absolutely brillant highly recommend Tuckswood NHS The hearing people for my hearing tests.
Dona Jose Made me feel relaxed and fitted me with hearing aids on the same day .and they are perfect I love them. thank you so much .
16 July 2026
Reply from The Hearing People
Hi Lily, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Easy process from start to finish
Easy to book, friendly staff, everything was explained clearly, felt safe.
23 July 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
The audiologist
The audiologist, jithinraj, was exceptionally thorough and professional. He explained every detail and made it very un stressful.
16 July 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Appointment at The hearing people
Appointment at Audiological science at Finchley Central. Really good experience and fixed my hearing aid. Excellent service. I would highly recommend them.
22 July 2026
Unprompted review
Reply from The Hearing People
Hi Jonathan, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
My Audiologist explained everything…
My Audiologist explained everything brilliantly and was kind, considerate and helpful. My new aids are enhancing my life. I particularly like the ability to adjust the aids for every circumstance using my smartphone. Thank you.
22 July 2026
Reply from The Hearing People
Hi Julian, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Smooth from start to finish
Smooth from start to finish. The audiologist (Harisanker) put me at ease straight away. Introductory questions were asked and noted. Harisanker started the test and explained what was going to happen. The test was completed smoothly and Harisanker made it clear when it had finished. After the actual test had completed, Harisanker explained the results and have me options for how to proceed. A very pleasant experience.
22 July 2026
Unprompted review
Reply from The Hearing People
Hi Brian, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Very pleased with my new hearing aids
Very pleased with my new hearing aids, making a big differance to everyday conversations and watching TV. The audiologist (Navami) was through and professional, the location at Fakenham was easy to access with plenty of parking.
Highly recommend.
20 July 2026
Reply from The Hearing People
Hi Nigel, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I am very happy with hearing aids and…
I am very happy with hearing aids and services❤️
Thank you raj❤️
22 July 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Exceptional Service.
Mansoora was able to set me up with new hearing aid in double quick time!Truly excellent service
22 July 2026
Reply from The Hearing People
Hi Jim, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
There was nothing to be concerned with.The whole consultation was informative & positive.
The Audiologist was most helpful & explained everything in great detail.
I was given the opportunity to ask questions if there was anything I did not understand.
I feel confident I have made the right decision in choosing to wear hearing aids.
21 July 2026
Reply from The Hearing People
Hi Horler, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
They were amazing and patient with my…
They were amazing and patient with my dad put him at ease
14 July 2026
Reply from The Hearing People
Hi Lynne, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Excellent hearing test
Excellent hearing test. Everything was explained to me very clearly. My slight hearing problem was also explained to me and I now understand my hearing problem. The young lady was very helpful and considerate. Definitely highly recommended.
21 July 2026
Reply from The Hearing People
Hi Barbara, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Brilliant service from…
Brilliant service from thehearingpeople. The Audiologist was very patient. Very pleased with the hearing aids
20 July 2026
Reply from The Hearing People
Hi Shirley, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
This was a first class e9xperience
This was a first class experience
With an excellent Audiologist was very helpful and
provided a full explanation over all aspects of the hearing aids. Highly recommended.
21 July 2026
Reply from The Hearing People
Hi, thank you for your lovely feedback. We notice that your review appears to have been submitted with a lower star rating than the review comments suggest. If this was done in error, we would be incredibly grateful if you could update the star rating to reflect your experience.
Remarkable service
Remarkable service. Fast, efficient, and effective. This was the first time I have tried hearing aids. Could be even better if in-ear aids were available but I am very satisfied.
20 July 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
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