Banner for The Health Institute With Dr. Josh Axe

The Health Institute With Dr. Josh Axe Reviews 

778
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 699 reviews, reviewers overwhelmingly had a great experience with this company and its health programs. Customers frequently praise their dedicated personal coaches and practitioners for being supportive, encouraging, and extremely helpful throughout their wellness journey. People also love the customized health plans, useful educational resources, and effective natural products that significantly improve their daily energy and overall well-being. However, some people mentioned issues with customer service communication, noting that important emails went unanswered or follow-up calls were unfortunately missed. A few reviewers also experienced long waits to receive their lab results or felt that certain aspects of the program did not fully meet their expectations.

What people talk about most

Product

People report positive experiences with product, noting that the supplements are the best they have ever... See more

Staff

Customers consistently note positive experiences with staff, highlighting practitioners who are... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the program offers helpful videos,... See more

Service

Consumers find service to be ambiguous as customer experiences vary widely. Many people praise the... See more

Customer service

Clients share positive opinions on customer service, highlighting that the support is wonderful and advisors... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Personal support! That helped me the most since it can take a long time to see improvement due to the human body being so complex. Multiple ways to ask questions and even ways to hear others’ question... See more

Company replied

Rated 4 out of 5 stars

This program has been subtly eye opening. I have been doing so many of these things before I joined the Health Institute, but the addition of breathing techniques, and exercise and supplements... Th... See more

Company replied

Rated 4 out of 5 stars

I came to the program to learn more about my body but mainly to be held accountable in the things I was learning. Although I have some knowledge in natural health, cellular level health was new to me... See more

Company replied

Rated 4 out of 5 stars

My personal coach was amazing and I am beyond thankful to have gotten her! She was great at meeting me where I was at, and was a wonderful support for me throughout the program. She was always encou... See more

Company replied


Company details

  1. Health Consultant
  2. Alternative Medicine Practitioner
  3. Holistic Medicine Practitioner
  4. Wellness Program

About The Health Institute With Dr. Josh Axe

Written by the company

Heal your cells, heal yourself.

Dr. Axe's leading cellular healing protocol

Since our inception, The Health Institute has come to define cutting-edge cellular health products, programs & services with an unwavering commitment to both regenerative practices and our clients’ wellbeing.

We champion a regenerative approach to healing to elevate your physical, emotional, mental, and environmental health—empowering you to flourish inside and out, now and for the future.

We offer a range of programs completely online – designed by NYT Best Selling Author Dr. Josh Axe (DC, DNM, CNS) – to our students that help them heal from chronic diseases, autoimmune diseases, blood-sugar diseases, and more.

Our team of practitioners and active online community supports and uplifts our clients, providing for a one-of-a-kind proven healing journey.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

778 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(778)

706 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I like all the resources but I wished…

I like all the resources but I wished we actually met with our practioner more often. doing emails back and forth isn't the same as actual visits.

21 August 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Michelle,

Thank you for taking the time to share your feedback!

We're glad to hear that you found the resources provided throughout the program valuable. We also appreciate your honest feedback about wanting more frequent one-on-one time with your practitioner. We understand that having the opportunity to connect face-to-face can provide a different level of support than communicating through email.

We appreciate you sharing what would have made your experience even better. Feedback like yours is helpful as we continue evaluating the student experience and looking for ways to provide meaningful support throughout the program.

Thank you for trusting The Health Institute and for taking the time to share your experience. We truly appreciate your feedback and wish you continued success as you build on everything you've learned!

With respect,
The Health Institute Team

Rated 4 out of 5 stars

Great techniques, great people, great experience.

This program has been subtly eye opening. I have been doing so many of these things before I joined the Health Institute, but the addition of breathing techniques, and exercise and supplements... They have been a good addition to my lifestyle that was already in place. Dr. Axe has done some great work putting together a program, people, lessons and resources with supplements, that equal out to a great experience. I can see this program working very well for anyone, but especially for those who have spent life ignoring what their body is telling them. They will surely see a huge change in their health and outlook on life.

21 August 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Cyndi,

Thank you for taking the time to share your experience!

We're so glad to hear that you found the program to be a valuable addition to the healthy habits you already had in place. It's wonderful to hear that the breathing techniques, exercise, supplements, lessons, and other resources gave you new tools to incorporate into your lifestyle.

We also appreciate your kind words about Dr. Axe and the team. Bringing together education, practical resources, and support in one place is an important part of the experience we strive to provide.

Thank you for trusting The Health Institute and for sharing your experience with others. We truly appreciate your feedback and wish you continued success as you continue building on what you've learned!

With respect,
The Health Institute Team

Rated 5 out of 5 stars

What a difference five weeks makes

As a retired medical professional, I have followed Dr. Josh Axe for the past two decades and have shared his invaluable perspective on health and wellness with patients, family, and friends. Suffice to say when I started this program I was confident I was getting the best products possible, and the best counseling possible. I am presently in week five of this program, and have already seen a major improvement in my energy level, physical endurance, mental acuity, emotional stability and recovery time post workout. I’m excited to imagine where my body mind and spirit will be at the completion of this program.

21 August 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Karen,

Thank you for taking the time to share your experience!

We're so glad to hear that you've found the program, products, and guidance valuable, especially after following Dr. Axe's work for so many years. It's wonderful to hear that you've already noticed changes in your energy, physical endurance, mental clarity, and overall well-being just five weeks into the program.

We appreciate you sharing your perspective as a medical professional and your excitement about continuing through the program. We hope the education, resources, and support continue to be valuable as you move through the remaining phases.

Thank you for trusting The Health Institute and for sharing your experience with others. We truly appreciate your kind words and wish you continued success throughout the rest of your journey!

With respect,
The Health Institute Team

Rated 5 out of 5 stars

Great comprehensive program

Great comprehensive program. Super helpful videos with scientific explanations. Great resources for foods, recipes and developing habits. Awesome for anyone who needs a helping hand to do what they can’t do alone but independent enough for self-starters.

20 August 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Magda,

Thank you for taking the time to share your experience!

We're so glad to hear that you found the program comprehensive and that the educational videos and scientific explanations were helpful. We're also happy to hear that the food resources, recipes, and habit-building tools gave you practical ways to apply what you were learning.

We appreciate you recognizing the balance between having support when you need it while still being able to take ownership of your own journey. Providing resources that can meet participants where they are is an important part of the experience we strive to provide.

Thank you for trusting The Health Institute and for sharing your experience with others. We truly appreciate your feedback and wish you continued success as you build on everything you've learned!

With respect,
The Health Institute Team

Rated 5 out of 5 stars

Healing My Body, Mind and Soul Naturally

I was searching on how to heal my body naturally. When I saw the information online and Dr. Josh Axe mentioned that the body can heal and regenerate with the right foods, supplements and herbs. Addressing the Mind, Body and Soul convinced me that CHR was exactly what I needed.
I have been on a holistic journey for many, many years. I was just diagnosed with Osteoporosis in my neck, knees and right foot. I did not want to take any pain medicine. I wanted to treat my body naturally.
I am now on phase 3 and my pain has decreased to a 2-3 out of 10. I know it will continue to improve. The support is wonderful. Koren my Nutrition Practitioner is so knowledgeable. She answers my questions, makes wonderful recommendations and supports my passion for an up and coming hike in Yellowstone National Park. At first I thought I took on to much with CHR and the intense training for the hike, but Koren, the Facebook group and my friends and family are my cheerleaders!
I love the live sessions, videos and the great information and tools CHR provides. The supplements ate top notch. My body responds very well to them all!!! I have learned so much about my body.
Its a win, win for me and I am grateful for the entire CHR Team! Thank you!!! I would recommend this program to anyone that is seeking true healing.

20 August 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Eurith,

Thank you for taking the time to share such a thoughtful review!

We're so glad to hear that you've found CHR supportive as you've continued through your journey. It's wonderful to hear that the combination of the educational resources, live sessions, community, and personalized guidance from Koren has been valuable to you.

We're especially grateful for your kind words about Koren. We'll be sure to share them with her. Her knowledge, encouragement, and willingness to support you as you work toward your goals are such an important part of the experience we strive to provide.

We also appreciate you sharing how much you've learned throughout the program and how the tools and resources have helped you stay engaged. It sounds like you've found a strong support system in both the program and the people around you.

Thank you for trusting The Health Institute and for sharing your experience with others. We truly appreciate your recommendation and wish you continued success as you continue your journey!

With respect,
The Health Institute Team

Rated 5 out of 5 stars

I know that I am only my first week in…

I know that I am only my first week in to CHR but I just have to say Andrew (Andy) Babkes was very good at going over my lab results with me. He explained everything plainly. He has been very helpful with questions or concerns and always answers emails in a timely manner.
Also, I’ve only had 1 zoom call with my Nutritional Practicioner Amanda Broomell but she was so attentive and listened to me. I can’t wait to talk with her more. I believe she will be instrumental to my success on this Health journey.

14 August 2026
Unprompted review
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Sundee,

Thank you for taking the time to share your experience!

We're so glad to hear that your first week with CHR has been such a positive start. We're especially grateful for your kind words about Andy. His ability to explain your results clearly, answer your questions, and provide timely support is exactly the kind of experience we want our students to have. We'll be sure to share your feedback with him.

We're also happy to hear that your first conversation with Amanda was so encouraging. Having a practitioner who listens attentively and takes the time to understand your individual goals is an important part of the personalized support we provide throughout the program.

Thank you for trusting The Health Institute and for sharing your experience so early in your journey. We look forward to supporting you as you continue through the program!

With respect,
The Health Institute Team

Rated 5 out of 5 stars

Dr Axe and CHR program for health

I have been with Dr. Axe and his team for about 2 months. I am finding that this program is addressing my newly diagnosed diabetes ( 1 year ago) and high cholesterol. Food is medicine and I am a believer. My GP doctor keeps encouraging me to take western medicine. I seem to have allergic reactions to these like lock jaw, headaches, tiredness, rashes etc. I see my GP every three months and when I leave his office, I try other holistic avenues and when they don’t work, the company and representatives are no longer taking my calls. With CHR I had a blood test, and nutritional practitioner who is a wealth of knowledge, courses to take and learn from, and I’m seeing results! This is a change and I feel supported to learn and acquire these new habits! If you are thinking about this new way of living life of healthy habits, I highly recommend this program! You are worth it!

20 August 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Diana,

Thank you for taking the time to share your experience!

We're so glad to hear that you've found the program supportive as you've worked toward your health goals. It's wonderful to hear that the combination of your practitioner, educational resources, and courses has helped you feel more informed and encouraged as you build new habits.

We're especially glad that your nutritional practitioner has been such a valuable source of knowledge and support. Having personalized guidance and someone to help you stay on track is an important part of the experience we strive to provide.

We appreciate you sharing your experience and the changes you've noticed so far. Thank you for trusting The Health Institute and for recommending the program to others. We wish you continued success as you continue building on what you've learned!

With respect,
The Health Institute Team

Rated 1 out of 5 stars

5 Stars for Dr Josh Axe work he does.

5 Stars for Dr Josh Axe work he does.

However on the 28.07.2026 I paid The Health Institute $38.55 Australian dollars for a health report on my condition, I know that's not a lot but its the principal of Dr Josh Axe's team to follow up. I was meant to have a zoom call in Australian time at 12pm I was left waiting for a couple of hours then waited till 2am in the morning in Tennessee U.S.time still nothing.
I have not heard one thing from this well respected company, as I am trying to get onto of my health which I find sad such a well respected company that cannot follow up on there clients. I have followed up countless phone calls to this company but no answer... 😪
If The Health Institute reach out to me I may revise this review until then.

Regards
Paul Menzie.

31 July 2026
Unprompted review
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Paul,

Thank you for taking the time to share your feedback. We’re truly sorry for the frustration and inconvenience surrounding your appointment.

We were able to review your account and wanted to clarify what happened. After our team reviewed your assessment, we identified that you are located outside of the United States. At this time, The Health Institute is only able to provide our services to individuals residing within the United States. Because of this, we needed to cancel your appointment and proceed with a refund of your purchase.

Our team reached out to you multiple times to explain the situation and let you know that your appointment was being canceled and your refund was being processed. We understand that this may not have been the experience you expected when you purchased the assessment, and we sincerely apologize for the inconvenience.

We appreciate your kind words about Dr. Axe and the work he does, and we're grateful you took the time to share your feedback. We hope this helps clarify why the appointment could not take place and the steps our team took once we identified the location restriction. If you need further assistance, please reach out at support@thehealthinstitute.com

With respect,
The Health Institute Team

Rated 5 out of 5 stars

Pain free

I am very well pleased with this program, from the first week that I started making changes my body responded well to it. I am very excited to live pain free from inflammation causes. Thank you for making it so personal.

5 August 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Edna,

Thank you for taking the time to share your experience!

We're so glad to hear that you felt supported by the personalized approach and that you noticed positive changes as you began making changes to your routine. It's wonderful to hear that you felt your body responded well to the program from the beginning.

We appreciate you sharing your experience and your excitement about continuing on your health journey. Thank you for trusting The Health Institute and for allowing us to be part of your experience!

With respect,
The Health Institute Team

Rated 5 out of 5 stars

I really appreciated the well thought…

I really appreciated the well thought out plan and experience with Dr Axe's team. My practitioner, Sydney Torres was so kind and encouraging. She gave steps for developing my goals and kept me motivated. Great work!

19 August 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi L.A.,

Thank you for taking the time to share your experience!

We're so glad to hear that you found the program thoughtfully designed and that the experience with Dr. Axe's team was so valuable. We're especially grateful for your kind words about Sydney. We'll be sure to share them with her. Helping participants set meaningful goals, providing encouragement, and keeping them motivated along the way is such an important part of the support we strive to provide.

Thank you for trusting The Health Institute and for sharing your experience with others. We truly appreciate your kind words and wish you continued success as you build on everything you've learned!

With respect,
The Health Institute Team

Rated 5 out of 5 stars

Best Decision to Invest in this Life Changing Opportunity

Yesterday, 8/4, was my graduation day and reflecting back from my beginning to the end of Phase 4 has been a huge learning curve. My main concern to joining was to reduce inflammation (already healed from RA, but still had a CRP number that was too high according to SiPhox it was 19.56 before starting the phases). I will get tested again in a few months. I was into the third phase when my RA doc tested my CRP in his office. He paused, and looked at me and asked what have I been doing? I went from 43 to 1.6. He was amazed and said it was very rare! High inflammation lowered greatly without RA meds✅
Second concern was glucose and AP1 creeping up of which the cellular blood test showed. I will get it checked again in 2 months but I believe it has improved because of some signs of improvement including, less foggy brain, less sweet craving, much less bloating, energy level improved. ✅
One of the greatest wins is a changed mindset. ✅✅
I have always tried to eat healthy and restrict many unhealthy foods and drinks, yet it was not enough! Now, I am a label watcher and use my Yuka app all the time.
I can keep faithful to this new shift to thrive at 68 years old knowing if I alter it a little for special occasions, I am in full control to keep going forward with what is healthiest for me! I am thankful that CHR program is a lifetime membership. Due to events in my life I missed a lot of live sessions. Plans are to revisit watching and reading much of the content offered everytime I need a refresher. Wintertime will be a great time for that

In closing I want to give a shout out to my practitioner, Kristin Grace, who always had an answer to my questions and concerns. ✅ In the last 4 months I have learned a lot, my calendar logbook is filled with notes taken from the Facebook page. I learned about numerous healthy products, and pointers! I chuckle when I think of my first post sharing pictures of my homemade sourdough bread, goat milk yogurt and kefir only to be informed I needed to omit them for 4 months. Knowing my gut, my mind, my heart, and, yes, even my regularity will be my guide!! Also, it was rare for me to get a solid 6 hours of sleep. Now…most nights, I get 7-8 hours! I wake up most mornings rested and clear thinking! I will miss this FB group, but plans will be to sign up for the 5th and 6th months Concierge group!

God bless you all, and if any of you are struggling and in a low spot, keep pressing because the dividends we invest will be for the rest of our lives! The choice is ours!!!!

16 August 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi,

Thank you for taking the time to share such a thoughtful review, and congratulations on your graduation!

We're so glad to hear how much you learned throughout the program and that you found the education, resources, and community valuable along the way. It's wonderful to hear that the ability to revisit the content after graduation will allow you to continue building on what you've learned.

We're especially grateful for your kind words about Kristin. We'll be sure to share them with her. Having a practitioner who is available to answer questions and provide guidance throughout the program is such an important part of the experience we strive to provide.

We also appreciate you sharing the mindset changes and progress you've experienced throughout your four months. It sounds like you've gained a number of practical tools and habits that you feel confident carrying forward.

Thank you for trusting The Health Institute and for encouraging others in the community to keep moving forward when things feel challenging. We truly appreciate your kind words and wish you continued success in this next chapter!

With respect,
The Health Institute Team

Rated 5 out of 5 stars

The journey to my wholeness was a…

The journey to my wholeness was a wonderful experience working with Dr. Axe and his amazing team of experts! I have learned an abundance of health information to reclaim my mental, emotional and physical health, thanks to The Health Institute! It touched and changed every aspect of my life holistically! And I get to go back and watch the coaching videos for life for continued support! Once again thank you! And to my Coach Falyn Morningstar who was a major pivotal point of my healing journey! Thank you!

7 May 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Sheri,

Thank you for taking the time to share such a heartfelt review!

We're so glad to hear that you found the education and holistic approach so valuable throughout your experience. It's wonderful to know that the coaching videos and resources will continue to be useful to you as you move forward and revisit what you've learned.

We're especially grateful for your kind words about Falyn. We'll be sure to share them with her. Having a coach who can provide meaningful support and guidance throughout the journey is such an important part of the experience we strive to provide.

Thank you for trusting The Health Institute and for sharing your experience with others. We truly appreciate your kind words and wish you continued success as you carry everything you've learned forward!

With respect,
The Health Institute Team

Rated 1 out of 5 stars

Cellular Health Analysis…

I paid for a cellular health analysis which they go over based on a questionnaire I completed that's it. Talked for about 40 minutes. He then explained that it would be a 4-month commitment was I willing to do that? And I said well that all depends on what it's involved cost Etc. He said you wouldn't no matter what wouldn't want to commit to 4 months no matter the cost if it meant you might feel better, I said again depends on the cost. He then said well it is an $8,500 commitment if we offered financing would you do it a hard yes or a hard no? I told him a hard no. Pushy.

18 August 2026
Unprompted review
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Sherry,

Thank you for taking the time to share your feedback. We’re sorry to hear that your consultation left you feeling pressured and that the experience did not meet your expectations.

We understand that making a decision about a program of this investment is significant, and prospective students should have the opportunity to ask questions, understand what is involved, and determine whether the program is the right fit for them.

We appreciate you sharing your perspective on the consultation process. We take feedback like this seriously and will share it with the appropriate team as we continue evaluating and improving the experience we provide to prospective students.

Thank you again for bringing this to our attention. We value the opportunity to learn from feedback and continue improving how we support those considering The Health Institute.

With respect,
The Health Institute Team

Rated 5 out of 5 stars

The Health Institute review!

Doris Feely, one of The Health Institutes Senior Health Advisors, interpreted, my cellular bloodwork results. She explained everything in a clear, thoughtful and detailed way. She was incredibly knowledgeable, professional and kind and she made it easy to understand. She represented so well the company that she works for,
If anyone is considering improving their health at a cellular level, The Health Institute seems to be the way to go.

13 August 2026
Unprompted review
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Kevyn,

Thank you for taking the time to share your experience!

We're so glad to hear that Doris provided such a clear and thoughtful Cellular Bloodwork Review. We'll be sure to share your kind words with her. Her knowledge, professionalism, and ability to explain the information in a way that feels easy to understand are so important to the experience we want to provide.

We truly appreciate you recognizing Doris and the care she brought to your consultation. Thank you for considering The Health Institute and for sharing your experience with others!

With respect,
The Health Institute Team

Rated 5 out of 5 stars

Taynua listens well and helps me come…

Taynua listens well and helps me come up with options as how to make the situation a win.

18 August 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Pauline,

Thank you for taking the time to share your experience!

We're so glad to hear that Taynua has been such a helpful and supportive part of your experience. Taking the time to listen and work through different options is an important part of helping participants feel supported when challenges come up. We'll be sure to share your kind words with her.

Thank you for trusting The Health Institute and for recognizing Taynua's care and support. We truly appreciate your feedback and wish you continued success on your journey!

With respect,
The Health Institute Team

Rated 4 out of 5 stars

Great coaching!

Fantastic products, videos, support, coaching! GIving a 4 because I believe the price for the package I got was a bit steep. Otherwise highly recommend!

17 August 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Sharon,

Thank you for taking the time to share your experience!

We're so glad to hear that you found the products, videos, support, and coaching valuable throughout your experience. We're especially happy to hear that you would recommend the program to others.

We also appreciate your honest feedback about the cost. We understand that the investment is an important consideration, and feedback like yours helps us continue evaluating the overall participant experience.

Thank you for trusting The Health Institute and for sharing your feedback. We truly appreciate your recommendation and wish you continued success as you build on everything you've learned!

With respect,
The Health Institute Team

Rated 5 out of 5 stars

I am a 72 year old woman who was not…

I am a 72 year old woman who was not feeling much vitality and was not happy with the way I looked.
I was taking supplements that I thought would help with my symptoms, and eating nutritious foods, but not much helped because I really needed to detoxify my body.
The protocol that we follow at The Health Institute is one step at a time, and very supportive. After week one I could feel things starting to change internally.
From week two, my husband said he noticed a change like my body was getting firmer.
I am beginning week eight now. My brain-fog has cleared!My energy level is up much more than I expected, and I have lost 20 pounds so far! I was looking into the GLP-1 shots, but the horrible side effects kept me away.
It really is an educational program because you learn so much about how your body is intended to function. I don't want to live forever, but I want to feel great while I'm here!

10 August 2026
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Marilyn,

Thank you for taking the time to share your experience!

We're so glad to hear that you've found the program supportive and that the step-by-step approach has made the process manageable. It's wonderful to hear that you've noticed positive changes in your energy and overall well-being, and that the educational aspect of the program has helped you better understand your health.

We appreciate you sharing your experience and the progress you've made so far. Thank you for trusting The Health Institute and for sharing your journey with others. We wish you continued success as you continue through the program and build on everything you've learned!

With respect,
The Health Institute Team

Rated 1 out of 5 stars

THE BIGGEST STEAL OF 2026. THEY GOT THAT RIGHT

“The Biggest Steal of 2026” —they got that part right.
I purchased The Health Institute’s $27 “Cellular Health Analysis” after seeing one of these Facebook promotions. I spent approximately an hour completing an extensive online health intake that was supposed to be reviewed before a scheduled one-hour consultation, where I expected to receive an analysis and comprehensive plan based on what I purchased and the information I provided.
That is not what happened.
I scheduled my one hour consultation for noon through their own calendar. Instead, I received a call shortly after 11 a.m. The man who called repeatedly told me I was not a “good fit” and claimed I was looking for bloodwork. I never requested bloodwork and had recently had extensive bloodwork done.
He also insisted that The Health Institute had sent me two confirmation emails, including one that morning. I told him I had received neither and asked him to tell me the email address they were using. He gave me an email address belonging to someone named Mary. I am not Mary.
That was particularly concerning considering I had just provided extensive personal health information through their intake process.
I also asked who the man was in the promotional video I had watched before purchasing. He couldn't tell me. I had not even known I was dealing with a Dr. Josh Axe program and advised that other emails I had sent were never answered. Instead of explaining the promotion I had actually purchased, the caller repeatedly told me about Dr. Axe, claimed he had approximately two million patients and described him as the number-one/top doctor in the country.
I never received the one-hour consultation I purchased. I never received the promised analysis or comprehensive plan based upon the intake I spent approximately an hour completing. I requested a refund.
Since then, I have continued seeing promotionals linked to them advertised heavily on Facebook through different doctor-branded promotions and different offers. I am posting this review because consumers considering these promotions should know exactly what my experience was before paying money and turning over extensive personal health information.

15 August 2026
Unprompted review
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hello R,

Thank you for taking the time to share your concerns. We’re sorry to hear that your experience did not meet your expectations.

We take feedback like this seriously and would appreciate the opportunity to look into the concerns you’ve raised. Unfortunately, we’re unable to identify your account based on the information provided, so we’re not able to review the specific circumstances of your experience or provide any account-specific information publicly.

Please reach out to our Support team at support@thehealthinstitute.com or 877-295-8339 ext. 1004 so we can locate your account, review your concerns, and provide assistance.

Thank you again for bringing this to our attention. We value the opportunity to address concerns and support our students.

With respect,
The Health Institute Team

Rated 2 out of 5 stars

I’ll just start out by saying…

I’ll just start out by saying the intention to help people is honorable and the products I’m sure are good quality. Dr. Axe Dr. Will Cole are reputable doctors.

However, I have to tell you about my consultation. I couldn’t help but laugh throughout the majority and I really hope that somebody watches my zoom back and recognizes how excessive my sales advisor was.

Firstly, she smiled once and was pretty unfriendly. She spoke in some somewhat of a condescending tone. Using mmkay? and do you understand? After every sentence.

I recognize as someone who’s gone through extensive coach training and sales training that this was a sales pitch meant to utilize fear tactics to get desperate people to sign up for an $8500 program. At certain points her approach was so excessive I just burst out laughing and she just sat there and stared at me. She used language like “we only accept people that are actually committed to healing their health” and “ your scores are high and they should be confronted immediately, so are you ready and committed?” —BTW I never received my results, couldn’t access them through the link provided and saw ZERO documented material through out the entire call (I answered the majority of the questions on the questionnaire with sometimes, rarely and never) which subconsciously makes people feel like they need to prove they’re ready or worthy and als emphasizes the exclusivity of this “service” even though they’re accepting hundreds of people a month if not more.

They emphasize being a religious organization, so they’re very close knit, alluding to integrity but again their sales approach focuses on fear mongering, exclusive language, and “only if you sign up today” FOMO.

I told her I cannot agree to commit to anything because you’ve shown me zero material in regards to this program. You’ve shown me no structure, no presentation, and no evidence of the quality of your products. I said I would assume that all of the supplements you recommend have transparent labeling, and our third-party lab tested to which her response was “ you mean your blood work?” and I said no I’m talking about evidence that the supplements you are recommending are high-quality and third-party tested for quality standards. Her response was “of course…”

Anyhow, I told her to call me back in two weeks, which would give me time to do some research into the efficacy of their program and products if there’s any information online, which I highly doubt is readily available.

Overall, the experience read as an inexperienced sales call for a coaching program that isn’t fully fleshed out.

I have no doubts They’ve helped many many people heal and improve their health. But I will not invest in their program.

12 August 2026
Unprompted review
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hi Jessica,

Thank you for taking the time to share such detailed feedback. We’re sorry to hear that your consultation did not meet your expectations and that you left the experience with unanswered questions and concerns.

We understand that making a decision about a health program is a significant investment, and it’s important that prospective students feel informed and comfortable with that decision. We appreciate you sharing your perspective on the consultation experience, as well as your concerns regarding the information you received and access to your results.

We would genuinely appreciate the opportunity to learn more about your experience and address your concerns directly. Unfortunately, we’re unable to identify your account based on the information provided, so we’re not able to look into the specific circumstances of your consultation at this time.

Please reach out to our Support team at support@thehealthinstitute.com or 877-295-8339 ext. 1004 so we can locate your account, review your concerns, and make sure you receive the appropriate support.

We appreciate you bringing this to our attention and giving us the opportunity to better understand your experience. Feedback like this is important as we continue working to provide a clear, supportive, and informative experience for everyone who connects with The Health Institute.

With respect,
The Health Institute Team

Rated 1 out of 5 stars

My Mother-in-Law trusted these people…

My Mother-in-Law trusted these people because they are "Christian" but their practices are very disceptive and misleading. The results call for the $25 blood test turns into a high-pressure sales pitch for an $8000 program.

She told them she couldn't afford that so, like any seasoned scam artist, they let her pay just 2,000 now and could pay the rest later. And that she could get a 10% discount, but only if she signed up today! All typical scam tactics.

That said, they are selling a real product, but it's a bunch of overpriced supplements and online courses. My mother in law doesn't even have a computer. My wife took her laptop to her Mom's house to help her with the video consult (which isn't with a dr or even a proper lab tech, but rather some 3rd party person that doesn't work for the company that's trained to read the results and sell you the program.)

My MIL felt so pressured, like the guy convinced her she could die soon without it, she felt she had not other option but to sign up. Now a couple days later, the reality is setting in. She cannot afford the program, she doesn't own a computer and it's all online, and it's all structured so that she cannot cancel or get her money back. They scheduled her next online consult, but my wife cannot be there because she already has prior obligations at that time. So, MIL won't be able to do this consult and they won't let her reschedule.

12 August 2026
Unprompted review
The Health Institute With Dr. Josh Axe logo

Reply from The Health Institute With Dr. Josh Axe

Hello,

Thank you for taking the time to share your concerns. We’re sorry to hear that you feel this way about your mother-in-law’s experience.

We would appreciate the opportunity to look into the concerns you’ve raised and make sure they are addressed. Unfortunately, we’re unable to identify the student based on the information provided, so we’re not able to review the specific circumstances of her experience.

Please have your mother-in-law reach out to our Support team at support@thehealthinstitute.com or 877-295-8339 ext. 1004 so we can locate her account and assist her directly.

Thank you again for bringing this to our attention. We value the opportunity to address concerns and support our students.

With respect,
The Health Institute Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look