I ordered my wig in a size large and sometime after I ordered I got a notice that it was on the way which was followed by a notice saying that it wouldn’t be there until the end of March. I needed it... See more
Company replied
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See what reviewers are saying
Don’t know yet how much money will be taken off for returns but my experience was very good I ordered a wig and returned it without much trouble.I was disappointed when I put the wig on my head and yo... See more
I am very happy with the topper I purchased but the lack of standardized hair color coding (“light gray” instead of color 59, 60, or 61) made it impossible to know what I was going to get when I order... See more
Company replied
I have ordered two wigs --and they are both beautiful -- as well as shampoo and wig brushes. All arrived in a timely manner, they were well packaged, and all orders were beyond and above my expectati... See more
Company replied
Company details
- Hair Product Store
- also in
- Wig Shop
Information provided by various external sources
Top retailer, buy the best in women's name brand wigs, hair pieces, toppers and more at The HeadShop Wigs LLC. Lace front wigs, human hair wigs, synthetic hair, blended fibers, hand-tied, monofilament wigs, and wig care products. Committed to provided top notch friendly service. Talk to our wig experts.
Contact info
12497 C.R. 452, 75771, Lindale, United States
- 18888765136
- customerservice@theheadshoponline.com
- theheadshoponline.com
3.6
Average
59 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
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Pick the right color the first time, or risk paying to ship 3x only to end up with wrong color.
There is no accommodation made for Covid in their return window. Instead a denial this pandemic is still affecting post times.
1 August 2020
Unprompted review
Reply from The HeadShop Wigs LLC
We apologize you feel the need to make a false statement. Per our email response to you:
"your return will be automatically postmarked with the shipping carrier. So yes, if there is a delay on "their end" that is not your responsibility."
I call to ask If my return had been…
Are you saying I lied ? I am calling the BBB. I call to ask If my return had been processed yet the women I spoke to was very rude and hung up on me.I still have not gotten my refund yet. I will Never buy from the headshop wigs again!
31 July 2020
Unprompted review
I have ordered two wigs --and they are…
I have ordered two wigs --and they are both beautiful -- as well as shampoo and wig brushes. All arrived in a timely manner, they were well packaged, and all orders were beyond and above my expectations. Please do not hesitate to order from The HeadShop Wigs! I am grateful that I found this website! You will not be disappointed.
30 July 2020
Unprompted review
Reply from The HeadShop Wigs LLC
Thanks for being a valued customer.
i was surprised at the speed of…
i was surprised at the speed of delivery!
Very impressed with the packaging and quality of my Makenzie wig. Just beautiful and best price I could find.
29 July 2020
Unprompted review
Reply from The HeadShop Wigs LLC
Thank you Mary Ann, we appreciate you.
GORGEOUS!
This wig rocks. I ordered it in the frozen sapphire and the color is beautiful. I trimmed just a little off the ends and cut and styled bangs into it. It is so easy to customize it and make it your own. This wig is worth the price which, by the way, here on headshop is the lowest anywhere. I think I need the lunar haze now.
24 July 2020
Unprompted review
Reply from The HeadShop Wigs LLC
Thank you for your review. Enjoy!
Great hair...matched perfectly
24 July 2020
Unprompted review
Reply from The HeadShop Wigs LLC
Thank you for your review Betty.
Working with the HeadShop was a great experience
Product was exactly the way it was described and customer service was great. Received the product in a timely manner. I'm very satisfied!!
22 July 2020
Unprompted review
Got my order much quicker than I…
Got my order much quicker than I expected.
22 July 2020
Unprompted review
Well I own at least 13 toppers and this…
Well I own at least 13 toppers and this one is the best so far. The quality of the hair, the cut and the length is just perfect for me. I love the wave especially since I know this wave will last. Just so impressed. Only wish the front could have been a little lighter, otherwise it’s perfect!!
22 July 2020
Unprompted review
Reply from The HeadShop Wigs LLC
Thank you Miss. Monika, always happy to hear our customers are happy. Enjoy!
Great service
Great service. Thank you great wigs. Just wish y'all didn't do these review. Taking up my time. I don't shop at brick n mortar stores and leave feedback.
20 July 2020
Unprompted review
Reply from The HeadShop Wigs LLC
Thank you for your review, we appreciate your time in leaving a review.
I was very pleased with my latest…
I was very pleased with my latest purchase. Love it. I also buy many wigs from you guys, and I have been very pleased with the service I get, all products are worth it. I only buy from you guys. Thanks for all your products.
7 July 2020
Unprompted review
Reply from The HeadShop Wigs LLC
Thank you Miss. Kathryn, we appreciate you.
One satisfied customers!
After purchasing and receiving the merchandise, I will safely say I am 100% satisfied with the wig; the color and fit I perfect. I will recommend your company to my friends. Consider me to be one of your returning customers!
5 July 2020
Unprompted review
Reply from The HeadShop Wigs LLC
Thank you Yvonne, we appreciate you and your business. Come back and visit us soon.
Love it !!
Great place to shop for wigs and hairpieces. I love the hair quality and the service.
Peace Out !!
30 June 2020
Unprompted review
Reply from The HeadShop Wigs LLC
Thanks Patty, we hope you come back soon.
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