Genuinely feel better after the first treatment. Orestes is very knowledgeable and explained everything what he is doing and what causing the pain. Already booked my second appointment, which Im reall... See more
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Eva was great at helping me understand the root of my discomfort as well as help treating it. I left feeling a lot more comfort and knowing that I had a plan to address the source. This was what I nee... See more
Company replied
Orestes always asks me how my current condition is making me feel and Taylor's his treatment plan to accommodate the level of pain that I'm in .I left feeling 100% better than when I walked in.
Company replied
After a short discussion of my symptoms Timi got to work on relieving jaw tension that I feel is contributing to my tinnitus. Timi did not have enough time in the half hour appointment to complete the... See more
Company replied
Company details
- Family Practice Physician
- also in
- Audiologist
- Blood Testing Service
- Osteopath
- Physical Therapist
- Sports Massage Therapist
Written by the company
The Guildhall Practice is a CQC-regulated private healthcare clinic serving communities across the West Midlands and Worcestershire for over 30 years. With clinics in Edgbaston, Kings Heath and Kidderminster, we bring expert, compassionate care to your doorstep — no referral needed, often same day. We offer: : Private GP Appointments. Face-To-Face / Virtual : Blood Tests & Diagnostic Testing : Weight Management & Well-Being Clinics : Travel Clinic : Sexual Health Clinic : Diagnostic Ultrasound Scans : Osteopathy. Physiotherapy. Sports Massage. Acupuncture : Aesthetics Clinic : Audiology. Ear Wax Removal. Hearing Tests Whether you're seeking fast answers, managing a chronic condition, or simply want to take charge of your health without NHS waiting times, our experienced team is here for you. 🌐 theguildhallpractice.co.uk 📞 0121 441 2626
Contact info
265B Alcester Rd South, Kings Heath, B14 6DT, Birmingham, United Kingdom
- 01214412626
- admin@theguildhallpractice.co.uk
- theguildhallpractice.co.uk
4.8
Excellent
47 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Timi was fantastic
Timi was fantastic. Having listened to my needs, the massage was perfectly tailored. I feel brand new. Thank you.
12 June 2026
Unprompted review
Reply from The Guildhall Practice
Thank you for your lovely review. We're delighted to hear that Timi took the time to understand your needs and tailor the treatment accordingly. We'll be sure to pass on your kind comments to Timi; she will be very happy. The Guildhall Team.
Terrific Timea!
First time having a sports massage with Timea due to experiencing tension in my neck, shoulders and upper back. Throughout the session I was reassured and everything was clearly explained to me. I found Timea very friendly, professional and caring. I will definitely return for further sessions and wouldn’t hesitate to recommend the Gulidhall practice.
12 June 2026
Unprompted review
Reply from The Guildhall Practice
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that your first sports massage with Timea was such a positive experience. Thank you for your recommendation, and we look forward to welcoming you back to The Guildhall Practice for future sessions. The Guildhall Team.
I have been absolute agony with…
I have been absolute agony with sciatica going down the front of my leg around my knee for 2 weeks. My employer sent me to get treatment. It was amazing. I literally couldn’t stand up or stand and sleep. After the treatment I have no pain and will go back for another session to make sure all is well. I am so happy and recommend anyone in pain goes.
8 June 2026
Unprompted review
Reply from The Guildhall Practice
Thank you for sharing your experience. We're delighted to hear that you found the treatment so beneficial, particularly after dealing with such significant pain.
It's wonderful to know you experienced such a positive outcome, and we appreciate your recommendation.
The Guildhall Team.
Great service and guidance
I managed to get an appointment with the GP for the next day. Really felt like I was being listened to, and was sign posted for some blood tests completed by a really lovely lady at the same venue. Results back in 48 hours. Now I have some clarity. Thank you
18 May 2026
Unprompted review
Reply from The Guildhall Practice
Thank you for your kind review. We're pleased that you were able to secure a prompt appointment and, most importantly, that you felt listened to during your consultation. Having clear answers can make a real difference, so we're glad we could arrange the appropriate blood tests and provide results quickly. We'll also pass your lovely comments on to our phlebotomy team. Thank you for choosing The Guildhall Practice, and we wish you all the best moving forward.
Not notified that appointment had been cancelled
If you don’t show for an appointment here, you are charged 50% which is fair enough. I turned up at my appointment time and there was no receptionist and no GP present. I’d had no text, email nor a voicemail to say that the doctor had been needed at another Centre at short notice. I had to rebook at a later date and wasn’t given a reduction for the initial ‘no-show’. Having said all of that , the second appointment with the Dr was excellent and I would recommend. Just an issue with the admin of the practice.
4 May 2026
Unprompted review
Reply from The Guildhall Practice
Thank you for your feedback.
We did attempt to contact you regarding the change to your appointment; however, we recognise that, on this occasion, our communication did not meet the high standards we aim to provide.
Following this, we made every effort to resolve the matter directly with you and to ensure that your rearranged consultation took place as quickly and smoothly as possible.
We are pleased to hear that your subsequent appointment met your expectations.
PCR Day 2 & Day 8 Tests
PCR Day 2 & Day 8 Tests: Packs didn't arrive on time as advertised and as they said they would 'ensure', but importantly both test results weren't made available until 4 days AFTER the quarantine period. They continously blame Royal Mail whilst taking additional profit from not using a guaranteed and more timely delivery service. Unresponsive and virtually non-existent customer service. Use another one of the many other UKAS providers for Covid tests.
23 May 2021
Unprompted review
Reply from The Guildhall Practice
Thank you for your feedback.
We appreciate how important timely delivery and reporting of PCR tests were during the travel requirements in place at that time. May 2021 was an exceptionally challenging period for testing providers and courier services nationwide, with delays occasionally occurring outside our direct control.
We always aimed to provide clear guidance and support to our clients during these unprecedented circumstances, and we are sorry that, in this instance, your experience did not meet expectations.
Feedback such as yours helped us review and refine our processes throughout the remainder of the programme, and we appreciate you taking the time to share your experience.
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