The Grounding Co Reviews 

3,477
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,816 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for improving sleep quality, with many reporting falling asleep faster and waking less often, leading to better rest and increased energy levels. The ordering process is consistently described as easy and efficient, and people appreciate the fast and timely delivery of their products. Many also highlight the good quality of the items received, noting they are well-made and substantial, and the user experience is generally positive, with products being easy to set up and use. However, some customers experienced issues with product effectiveness, reporting no perceived benefits or even increased pain after use. A few people also mentioned problems with incorrect orders, missing items, or difficulties with exchanges and customer service responsiveness. There were also occasional concerns about the quality of the sheet material and the design of connections.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their purchases and... See more

Order

Customers consistently note positive experiences with order, highlighting that the ordering process was... See more

Quality

Clients share positive opinions on quality, with many reviewers appreciating the well-made, substantial... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the products easy to set up and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the swiftness and ease of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I seem to relax more and fall easier asleep. Still waking up during the night, but less often. I expect with continuing usage of the sheets, that my sleep will extend to longer periods.

Rated 4 out of 5 stars

I've been using this daily for over a month. I haven't really noticed a decrease in pain but I may have a little more energy. I plan to continue using it to see if the results will be more cumulative.... See more

Rated 4 out of 5 stars

I have enjoyed incredible improvement in sleep especially after a vacation in Japan. They don’t have grounding ports there and I was so disappointed since I brought my pillowcase. I was quite sleep de... See more

Rated 4 out of 5 stars

I got my sheet and pillow case a while ago and have succeeded in getting a universal plug that would enable to plug the sheet into our New Zealand electrical power point, but I have not tried out the... See more


Company details

  1. Bedding Store

Written by the company

Grounding represents a health breakthrough, an effortless lifestyle add-on with surprising, and often dramatic, healing results. A simple concept, yes, but has since long been forgotten and we're on a mission to bring it back.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.3

All reviews

(3,477)

2,779 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m very pleased

I’m very pleased. The shipping process went smoothly and quickly.
My sleep improved upon the first night I slept on the sheets.
By the third morning after sleeping on the sheets I had no back or hip pain. I’m blown away that I am rising in the mornings without moaning and grimacing.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Most comfortable sheet and pillowcase

The fitted sheet has elastic all the way around it; so, it grips well. It does not tend to form wrinkles in the middle, where one lies. This is more comfortable than the other grounding sheets I have tried.
Also, this sheet and pillowcase have a very smooth and luxurious feel.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Don't trust this company to honor their return policy

I've never written a negative review, but I feel everyone needs to be warned about this business and owner (Kerry Stowell). If I could give zero stars, I would. The owner is not truthful, at all. We received the Terra Grounding bed sheet 11/15/2025 ($173.90). It didn't seem to have any effect at all, so on 12/4/2025, I emailed the company asking how to start a return - to take advantage of the 30 night money back guarantee. I didn't hear back from Kerry for 8 days - 12/12/2025. He asked for photos. I sent them. He offered us 25% and then 50% off our order to keep it. I said we really didn't want to do that. We shipped our order back (paying $22.00 in shipping fees) on 12/15/2025. I gave Kerry the tracking number as he requested on the same day. On 1/17/2026 I sent an email to them when I checked the tracking number and saw they had received my return on 12/18/2025 and we still hadn't received a refund. I didn't hear back from Kerry on the 1/17/2026 email until 6 days later, 1/23/2026. His standard reply has been "We've been receiving a high volume of messages over the past few days". On 1/23/2026, he confirmed that "a request has now been submitted to our finance team to process the refund as soon as possible". As of today, 4/18/2026, we haven't received our refund. They've had my returned order since 12/18/2025. Do not use this company, they aren't to be trusted.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Buying experience was good enough

Buying experience was good enough. Wish it was a little cheaper as I would have purchased an extra sheet. However I also want to make sure it works as well as you claim. We sleep on it tonight for the first time. 4/18/26

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Don't get sucked in!

I rated with a 1 because I had to in order to write a review. I am writing a review because I want to make others aware of how this company operates. I placed an order on 2/13. Upon immediately receiving the order confirmation I see that it is wrong. I ordered king size sheets, the confirmation was for twin sheets. I don't own twin beds. I emailed back within minutes and they put the order on hold indicating that they weren't sure they could change the order, so I told them to cancel it. Numerous, countless emails back and forth and I still don't have the money refunded to my account. In the meantime there were 2 deductions for 18.65 made from my account for a subscription that I didn't even have. Those amounts were refunded immediately but for some reason they are holding onto $373.48. Each time I reach out I receive an email stating the refund has supposedly been expedited. Still no refund. Over 2 months and no refund. Mind you I never received any product from them, however after 2 months they still have $373.48 of my money.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

If I could give a minus I would

If I could give a minus I would. Horrible company .been waiting since Feb 2 for a refund of a returned item. Everything i contact them they say the same thing and nothing ever happens. Im taking it up the chain with an attorney . DO NOT BUY FROM THIS COMPANY.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

RETURN CRITERIA : MUST BE UNUSED &UNLUANDERED WHAT???

FLIM-FLAM READ RETURN POLICY !!!!!
to KERRY ( Owner)
I saw your ad, and it kept reappearing on my phone. After reading your reviews, I thought, "I have nothing to lose. What if this is the holy grail or the fountain of youth? I'll give it a try."Well, I received them, installed them, and plugged them in. So over the next 10 to 14 days, I started to feel lethargic and weird. Then I remembered, the only thing that really changed was the sheets. I unplugged them and within days was feeling much better. Meanwhile, my mom was in the hospital, so I didn't have time to return them. Now that Mom is doing better ,I went to look at what I need to do to return them.

Well 30 days is all you allow for returns; I'm at 32 days, BUT IF YOU USED THEM FOR ANY LENGTH OF TIME , YOU CANT RETURN THEM AT ALL, so I'm stuck with your $159.00 science experiment. Kerry, I must say that does not show any confidence in your product at all. I have an e-commerce company and offer a lifetime warranty for any reason, providing a replacement or a full refund no matter what. I am committed to my customer and totally confident of my product.

I gave your company the benefit of the doubt, and since you won't return my money after I determined the sheets don't work for me, it's embarrassing that that's your policy.

Please respond regarding what you can offer for this elixir cure-all sheet you are pushing, which is essentially a product where trying it means you bought it—a flim-flam product you are selling, with NO RETURN POLICY

So, according to your "Return Policy," you don't have to do anything for me. On the other hand I can make sure my thoughts on your product and return policy are made clear to everyone.
Regards
Gary

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product!

My husband has been using the grounding mat for 1 wk and his arthritis in both hands has completely gone away and he can make a fist again with no pain. He's also noticed he's sleeping better.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Life changing

I was skeptical at first but this has been life changing for me! I live with pain because of fibromyalgia and night times are difficult for me because of my pain. Since using the grounding sheets I have seen a huge difference in my pain levels, sleep patterns, and energy levels. I also use the mat at work for my hands and and I have much less pain while typing.

16 April 2026
Unprompted review

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