GO2 Reviews 

296
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Hi, first time using your company, recommend by a friend, I bought the curb it stick, i received an envelope in the normal post with only a packing slip inside, the envelope looked liked it had bee... See more

Rated 5 out of 5 stars

I ordered the value pack (4 Inhaler Sticks) and they arrived very quickly after ordering. I'm using the Energy and Focus inhalers whilst my Wife is using the Calm and Sleep inhalers. So far so good. T... See more

Rated 5 out of 5 stars

Love the concept. Fabulous idea . I have been using the focus at work and whilst studying. Certainly helps with brain fog and enhances concentration levels . Would be useful on long car journeys too... See more

Rated 5 out of 5 stars

A few months ago I stumbled across the Go2 Sleep stick in my local chemist and bought it for my daughter-in-law, Hannah, who has always struggled with difficulty sleeping. Hannah had often had to reso... See more

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4.5

Excellent

TrustScore 4.5 out of 5

296 reviews

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4.5

All reviews

(296)

1 review in the last 12 months

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Rated 5 out of 5 stars

Arrived today 2 days in advance of the…

Arrived today 2 days in advance of the estimated delivery day, very well packaged no damage inside. This is my second purchase of this hand gel it is a very good product works well and is not really very expensive.

17 November 2021
Rated 4 out of 5 stars

I bought the product for my Son he is…

I bought the product for my Son he is living with a TBI (Traumatic Brain Injury) . My son gets very stressed and anxious sometimes, he also struggles to sleep , he finds using the inhaler easy and very effective at reliving his symptoms.

4 October 2021
Rated 1 out of 5 stars

Hand sanitizer with Aloe Vera like slime and doesn’t soak in.

Bought three litre bottles of Hand sanitizer with Aoe Vera. Virtually unusable and nothing like the original one. It’s like slime and it seems it has been discontinued. Sent a message to Go2 no reply sent a message to Superdrug and said I need to get in touch with Go2. I now find out that it does not kill Coronor virus. So their bothered about one star and I could be dead. Well that’s a caring company for you. I removed trading standards straight away sadly you did not check that before making comment. Also a bottle of ketchup is 0.99p I bought 3ltrs of slime at a cost of £23.79 that I thought had been just updated to be more gentle. Your reply shows you for what you are as a company and as a person and all this could have been avoided if your company had replied to via your companies official method of contact. I could have caught Covid through a genuine mistake that others could do also. Superdrug did not mention anything other than to contact your company. You will be glad to know I have ordered more product of Go2’s that is correct for my purpose. On a serious note. I really think that the packaging looks too similar. If you bought it off the shelf it would extremely easy to get it mixed up and that potentially puts lives at risk.

9 September 2021
Unprompted review
GO2 logo

Reply from GO2

Hello. You purchased the alcohol free hand sanitiser from Superdrug, which has a completely different feel to it. It is design to almost lay as a protective film on your hands, lasting longer. The one you previously experienced is the hand gel with alcohol which dries quickly and has a completely different feel. They are two completely different products. It is unfortunate that you have given a one star review based on you believing that you were using the same alcohol based product. I hope that this has helped clarify. One states ALCOHOL FREE, which is what has a thicker consistency and one is ALCOHOL, which dries and absorbs quickly. Superdrug should have obviously explained this to you when contacting them.

UPDATE 1
There are no claims on the packaging or in any marketing that it kills COVID-19 or any enveloped viruses like coronavirus. It has an EN1276 certification and claim, which also clearly states that it kills 99.999% of bacteria, not virus. However, the alcohol version contains 70% alcohol which is has been stated by the medical bodies in the UK to kill enveloped viruses like coronavirus.

It is unfortunate that you purchased one product, thinking it was another and also a real shame that you gave our brand a 1 star review due to this, especially as the products which we sell to retailers do exactly what they are designed to do, as well as live up to all claims made by the brand.

UPDATE 2
It’s like picking up Ketchup and then complaining that it doesn’t taste like HP, and then threaten Heinz with trading standards because you came home with the wrong product 🤦‍♀️ (the threat you subsequently deleted). Two different products! (as explained extensively)
Have a good rest of the day. 😊

Update!
We do reply to all correspondence, but due to the current climate it can at times take a little longer. Apologies for that delay. Please you now have what you need and hopefully you can return the other product to Superdrug. 🙏

Very valid last point. The alcohol free hand gel is only stocked by Superdrug on their request. No other retailer stocks this item. The packaging is similar to the alcohol hand gel, so yes, it is important to read the labels when at Superdrug. Thank you agajn.

Rated 5 out of 5 stars

I love this new take on Aromatherapy

I love this new take on Aromatherapy, blends of oils in a handy little inhaler, which can slip into a pocket and be used when needed. I have tried the sleep, calm and energy blends, and they are a wonderful way to get the benefits with least effort.

31 August 2021
Rated 5 out of 5 stars

Great service

Great service. The size I ordered was out of stock I received an email to offer me a bigger size. It was delivered next day.
Fantastic.

19 August 2021
Rated 5 out of 5 stars

B Calm stick does what it says

I tried the B Calm stick and it really works. It has a very calming effect and I've even taken to "sniffing it" when I go to bed to help me relax and get off to sleep. Great size and easy to keep in your pocket.

8 August 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely love this!

Absolutely love this! I have the Energy stick and it perks me right up! Smells great and a natural energy boost. I will definitely be trying the other ones.

4 August 2021
Unprompted review

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