My friend accidentally do the subscription without informing me.i immediately contact the customer service to asked if I can cancel and receive a refund and they immediately respond that they can due... See more
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Contente de la discussion par message pour la traduction en français pour ma part çela à était du mais réussi. En parlant de cadeaux rien reçu et ni de réduction. Encore une fois merci vous êtes réc... See more
The product I received was extremely poor quality and completely unusable. When I reached out to the company for a refund, I was told that the return policy had been “clearly spelled out.” Only af... See more
What an Honourable company!!!!! I inadvertently signed up with them thinking I was buying a one day subscription to a file converter, and was highly upset when I received a headsup for renewal. Howeve... See more
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They responded immediately
They responded immediately. I also received the email for my cancelation after a few minutes
I am sooo upset for being lied to by…
I am sooo upset for being lied to by yiu guys. Just seeing some money going off from my account without my concern and authorisation.
Customer service was helpful
Great service support
Great service support. I really appreciate it.
Thank you so much.
my account was debited while i didn't…
my account was debited while i didn't purchase anything and didn't subscribe to any gift club or pet club.when I asked for my money i was emailed to leave a positive review if i was to get my money back. They dont sell any gift boxes. You pay then they keep stealing your money.
Great customer service
Great customer service. Emily is simply great she delt with my issue in no time and I am comfortable my issue is being handled well.
Yes Emily very well
Yes Emily. This service is very good...very reliable..I am happy.
I get the answers and help that I need…
I get the answers and help that I need it.
Great customer service
What an Honourable company!!!!
What an Honourable company!!!!! I inadvertently signed up with them thinking I was buying a one day subscription to a file converter, and was highly upset when I received a headsup for renewal. However, my request for cancellation was met with nothing but kindness and understanding. Someone called Jamal also contacted me and offered me a full refund of my erroneous subscription. Thanks Jamal!!!!! Hats off to a good honourable company, of which there are not many to be found out there.
Very professional and brilliant customer service
Great support from the escalation team, and brilliant customer service from Paula
IF I COULD ONLY GIVE ZERO STAR I WOULD…
IF I COULD ONLY GIVE ZERO STAR I WOULD BECAUSE NON OF YOU SCAMMERS DESERVE THIS! GIVE ME MY REFUNDDD!
Jerry was helpful and made my…
Jerry was helpful and made my experience smooth and easy.
Alero is in contact assisting me.
Very kind and helpful assistant…
Elara on the chat was very kind and helpful. And the email i got from Eugene was very constructive, and make me happy to people can solve problems in this kind way.
Good
I don't want to be charged anything, and the agent assured me there will be no charges so i hope that's true. Good service overall by the agent, nice woman
Unsatisfied with the service
I have been going back and forth the service team for weeks now . Jamal reached out from the team . I hope as promised , that he will get the job done
Claire reached out and helped me.
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