The whole ordering process was extremely smooth. The t-shirt arrived a day earlier than was initially indicated. I may need to reorder as the shirt is a little big, however, that is on me.
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I purchased a mug, which came in the expected time frame and well packaged. Now that I can see the mug in person, it seems to be a quality product. For those unaware, the USPO has been slowed by d... See more
Company replied
I unknowingly ordered the same item twice by mistake. I would have received and paid for both Except Monsterry reached out to me to see if I wanted both orders or if one was done on accident. How m... See more
Company replied
Long shipping time, over one week to even get a tracking number, and the tracking number is just generated, not in transit. order was placed: Thu, Nov 17, 6:36 PM item was delivered i... See more
Company details
Written by the company
Thegiftio is the one stop shop for unique, creative goods and gifts. You can call it home to thousands of special, extraordinary items, from personalized print on demand products to the ingenious handcrafted creations.
Contact info
41 Flatbush Avenue, Floor 1, PMB 803, Brooklyn, NY 11217, US, 11217, Newyork, United States
- +1 (866) 785-0996
- sales@thegiftio.com
- thegiftio.com
4.2
Great
321 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hoodie Happy
Easy site to navigate. My order came in promptly. Hoodies are rich in color. Ordered a navy and maroon.
7 November 2024
Unprompted review
Reply from thegiftio.com
Hi Bonnie
it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
It's a high quality 100% cotton shirt
It's a high quality 100% cotton shirt, which is hard to find. Great colors.
15 September 2024
Unprompted review
Reply from thegiftio.com
Hi Pam
Thank you for your review, we’re so glad to hear that you enjoyed the product. We really value your input, and we look forward to getting to serve you again soon!
I ordered a veterans day hat for my…
I ordered a veterans day hat for my husband. The quality was horrible! You can't make our what the pucture is supposed to be! I was so disappointed. Won't be ordering again.
6 November 2024
Unprompted review
Reply from thegiftio.com
Hi Kim Fucina Kirkland
I’m sorry to hear about your experience with us. It sounds like you had a frustrating time, and we want to do everything we can to make it right for you. We are so sorry but we can not find your order information with your name.
We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward.
Please feel free to reach out via email at sales@thegiftio.com.
We’re committed to providing excellent customer service and are looking forward to hearing from you!
Still not received my T Shirt placed on…
Still not received my T Shirt placed on the 3/11/2024
9 November 2024
Unprompted review
Reply from thegiftio.com
Hi Lianne Walker
Your order is on the way to the destination, please check your email address for further details.
Sincerely,
The shirt came in a timely manner and…
The shirt came in a timely manner and were nice. They were really soft t shirts too which I like. Thank you. Will order from you again.
4 November 2024
Unprompted review
Reply from thegiftio.com
Hi Francisco Reyes
Just wanted to let you know how much your review means to us here. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next order just as positive. Have an amazing day!
Easy to order
Easy to order, good price, keep up tracking and turned up when stated.
6 October 2024
Unprompted review
Reply from thegiftio.com
Hi Justin Goodman
With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
Reply from thegiftio.com
Hi William Wardell
We're thrilled to hear that our products met your expectations. Your satisfaction is our ultimate goal, and we're grateful for your support. We can't wait to welcome you back for another outstanding experience!
DO NOT BUY ANYTHING FROM THIS SITE
This website is full of low quality stolen designs that are often selling for more than where they stole the design from. You also can't even leave reviews on the website which should be a red flag. Disgraceful.
7 October 2024
Unprompted review
Reply from thegiftio.com
Hi Ray
We take such accusations very seriously and we genuinely want to address this matter promptly and appropriately. However, in order for us to investigate the issue thoroughly, we kindly request your assistance in providing us with more specific information. Please contact us at support@thegiftio.com.
Sincerely,
Great quality and great service!
7 October 2024
Unprompted review
Reply from thegiftio.com
Hi Jennifer Angulo
Thank you for the outstanding 5-star review! We're thrilled that our product and customer service met your needs. Your support means a lot to us, and we look forward to serving you with more exceptional experiences!
Fast shipping and delivery of my…
Fast shipping and delivery of my order,,tracking was super easy..I thought the pictures of the product were better than the actual product...but still great quality...no complaints....
5 October 2024
Unprompted review
Reply from thegiftio.com
Hi steven adams
We're grateful that our product and customer service left you satisfied. Customer satisfaction is at the core of our business, and we're glad we could meet your expectations. Your support is greatly appreciated, and we can't wait to impress you even more next time!
I ordered 5 shirts
I ordered 5 shirts. One was for me and the other four Christmas gifts. I’m excited to give these shirts, not sure I can wait for Christmas. They might get them early. I love all that I ordered. Easy ordering and delivery.
1 October 2024
Unprompted review
Reply from thegiftio.com
Hi Robyn LaFrance
With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
Easy to order
Easy to order. The shirt looks great, just what I was looking for….shipping time was reasonable. Good price for shirt. Glad I ordered…would recommend.
3 October 2024
Unprompted review
Reply from thegiftio.com
Hi JP
it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
I ordered two shirts
I ordered two shirts. The cotton is so soft, and the graphics are great. I will definitely be ordering again. Quick ship, decent price. You can’t go wrong - especially if, like me, you only wear 100% cotton tees.
3 October 2024
Unprompted review
Reply from thegiftio.com
Hi Annemarie Gregorio
Just wanted to let you know how much your review means to us here. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next order just as positive. Have an amazing day!
Great quality and fast delivery.
Great quality and fast delivery.
I highly recommend!
27 September 2024
Unprompted review
Reply from thegiftio.com
Hi Barbara Daniels
With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
Fantastic company
From start of ordering to when i received my item it was a pleasure , recommended to anyone
21 September 2024
Unprompted review
Reply from thegiftio.com
Hi nick james
We're so happy to hear you had a positive experience at Thegiftio. We really value your input, and we look forward to getting to serve you again soon!
This vendor was able to substitue a…
This vendor was able to substitue a sweatshirt for a Tshirt the day after I orderef. Impressive customer service
9 September 2024
Unprompted review
Reply from thegiftio.com
Hi John Williford
With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
Need a response to an order…
Placed an order Monday but have not received a confirmation email. Tried calling a few times but no-one there - also emailed the sales team but no response. I am posting on here in hope that they contact me to confirm my order. It may be that I have just mistyped my email address! I’m hoping so as I really want the item!
16 September 2024
Unprompted review
Reply from thegiftio.com
Hi Banner
After checking, we found that you provided invalid email address so our order confirmation could not reach to you successfully.
We send a new one for you, please check it.
Sincerely,
Great quality and quick delivery!
I ordered a shirt my daughter wanted as a birthday gift. I was skeptical and thought it would take too long and possibly be sized incorrectly. She loved it! Her usual size fit perfectly and good quality. It arrived quicker than I expected. Very happy!
5 September 2024
Unprompted review
Reply from thegiftio.com
Hi Susan Jacobs
With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
One of a kind GAC shirt
I was able to get this rare item only at thegiftio.com and nowhere else. The shirt had a reasonable price and delivery was prompt and efficient. That's what I ask for in a sales/service company.
2 September 2024
Unprompted review
Reply from thegiftio.com
Hi Customer
We are incredibly grateful for your 5-star review! Thank you for choosing us and for your kind words. We strive to provide exceptional products and service, and we're delighted to know that we met your expectations. Your support means a lot to us!
Excellent product and fast shipping !
10 September 2024
Unprompted review
Reply from thegiftio.com
Hi bigpetey
Thank you for the incredible 5-star review! Your satisfaction is our ultimate goal, and we're grateful for your support. We can't wait to provide you with more remarkable products and prompt delivery!
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