Great jacket love it and absolutely adorable colour ...will deffo purchase again x
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Bought the rainbow slippers as a gift…
Bought the rainbow slippers as a gift for my daughter - they arrived quickly - cannot fault the delivery service
Do NOT touch this company !!
Do NOT touch this company if you want to recieve what you have paid for.
8 weeks in and still awaiting a dressing gown I ordered!
they are selling items they don't even have.
oh yes they will reply to your emails with their usual lies that it is being despatched soon, but it never is.
I will be taking this further.
I ordered a robe on 29th December
I ordered a robe on 29th December. At the time of ordering, the website stated there was a 6-week wait, which I was happy to accept and expected delivery sometime in February.
After reaching out at the 7-week mark, and waiting for a reply, I was told the wait time was actually 6–8 weeks. However, when I placed my order it clearly stated 6 weeks. I then checked the website and saw it had been updated to say 6–8 weeks, which was frustrating as that wasn’t the information given when I ordered.
At 9 weeks, still without my order, I contacted the company again to ask for a fulfilment date but did not receive a prompt response. Due to the lack of communication and the extended delay, I opened a case through PayPal and was instantly refunded.
Overall, the experience was disappointing due to the change in stated wait times and the lack of clear communication about when the order would actually be fulfilled.
Beautiful make up bag
Beautiful make up bag, fast delivery and so aesthetic for the girlies
I’m absolutely obsessed with my new…
I’m absolutely obsessed with my new robe. The colours are beautiful, the quality is unmatched & it’s so incredibly cosy. Will definitely be back to purchase more items 💗
Excellent quality and customer service…
Excellent quality and customer service I pre ordered the new pink and red nightgown after previously buying the same nightgown in the pastel stripe which was excellent quality and I have washed it many times and the quality of the nightgowns is excellent as well as being very pretty nightgowns .
Poor customer service
Made an order over 7 weeks ago and still haven’t received or had any update on when I will receive. I have tried to contact the company twice and have no had no response. Very bad customer service, I don’t recommend buying from here.
Received slippers & wash bag day after…
Received slippers & wash bag day after I ordered. Super impressed with the delivery & quality of the products. Gorgeous pastel colours and the slippers are comfy too!
Great
Great, lovely robe such lovely quality and great communication.
Absolutely gorgeous pastel robe!
Absolutely gorgeous pastel robe!! I’ve had my eye on this for ages & just had to purchase. It does not disappoint!! Super comfy and soft and the colours are just sooo nice! In love 😍
Ordered dressing gown December 26th
Ordered dressing gown December 26th, have not received it or had any emails from them, very disappointing constantly seeing influencers advertising their free dressing gown, while us the people who pay for a dressing gown are waiting 8 weeks plus, do not recommend buying from this company
Ordered a dressing gown on preorder…
Ordered a dressing gown on preorder nearly 3 months ago with 4-6 week wait time and still haven’t received it. I wanted it for winter and it’s now nearly spring so not ideal and it is an expensive product to be waiting so long for. If there had have been good communication throughout it wouldn’t be so bad but constant chasing and only receiving an update initiated by them at the end of Jan isn’t great and even that’s been no good as they said it would be dispatched early Feb. Having chased again and now being told they expect to get them next week which I have heard before is disappointing. I really hope it ends up being worth the wait! Overall I wouldn’t bother ordering on pre order and it’s frustrating seeing instagram posts promoting a product that doesn’t seem to ever be available with no acknowledgment on there of these issues.
Would buy again !!
Love my dressing gown, so cosy and great quality. Did wait a little while on delivery but I think it was on a pre order so waiting for it to come in. So worth the wait, looks gorgeous.
Absolutely LOVE my dressing gown and…
Absolutely LOVE my dressing gown and makeup bag. The quality is amazing and just feels sooo luxury
My partner ordered a dressing gown in…
My partner ordered a dressing gown in November 2025, was told there would be a delay on this product being sent out, and it’s now January 2026 and nothing received. Very poor service.
Dishonest company who don’t fulfil orders
Very disappointed with this company. I love supporting small businesses and entrepreneurs but unfortunately this company has let me down.
I ordered a dressing gown on November 14th with a 6-8 week order timeframe. They assured me it would be with me by the eight week deadline. When it wasn’t, I followed up and they told me it would be shipped on the 20th January. It has not been and the company won’t reply to messages.
We are now at 10 weeks since ordering and no update. I have no option to think that they are a dishonest company who take your money with no intention of shipping your order.
I don’t believe the positive reviews on here.
No contact, no order!
Despite contacting, no replies and no sign of order. Be warned!!
AVOID
Spent £75 on a dressing gown and the quality is shocking. I’ve washed it once on arrival and have worn it about 5 times max and there are threads coming out everywhere, crap wonky stitching and bits of the velour missing in places. I am so disappointed! Avoid this brand, they should not be trading
Terrible customer service and low quality clothing
Bought a pair of pyjama bottoms which were really poor quality with bad pilling before they'd even been washed. I sent a complaint via the online form which was never responded to and when I followed up a couple of weeks later on social media, I was told that they wouldn't accept a return because it was over 14 days. After explaining the situation, as an exception I was offered a credit note (if I sent the item back at my own expense) but decided not to bother as I don't really want to spend money to get anything else from this company, simply not worth it. Terrible customer service.
The most perfect dressing gown
The most perfect dressing gown! Quality is absolutely insane so comfy and cosy! Pleasure to deal with as well, fast replies with updates on the order! Cannot wait for the matching Pyjamas! If you’re thinking about ordering please do! You will not be disappointed! My Favourite winter purchase!!
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