I am just giving four stars as I ordered the set of 3 bars of Rose soap which have not materialised as yet. That said, I love all the products I get from you on a regular basis and will continue... See more
Company replied
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After having received notification that my order had been despatched from The Garden Fragrance Company I waited to hear when it would be delivered. I had notification from Hermes that they had receive... See more
Company replied
As the two items are gifts I can't say how wonderful it otherwise the quality is. I only rated it four stars as I felt it took you some time to tell me that the goods were on their way. The catalo... See more
Company replied
Actually your service is very good but my last order had to be returned as i am allergic to many things. I had written in to check the contents but your reply letter told me nothing in the way of inf... See more
Company replied
Company details
Written by the company
The Garden Fragrance Company was launched to bring customers a curated selection of the finest scents, sourcing from across traditional household names to independent, artisanal perfumeries, always striving to use only the highest quality ingredients. Fragrance has long been known to contribute to both emotional and physical well-being, and with that knowledge, the Garden Fragrance Company aims to always provide the best in scent. From lavender offering a range of calming and sleep benefits to Lily of the Valley and Rose fragrances, every product we offer is carefully selected. Our desire for high standards means our customer service is second to none. This is borne out by the many complimentary reviews we receive. Our aim is to provide transparency, honesty and integrity - if we ever fall short, please contact us.
Contact info
1 Crompton Road, Groundwell, SN25 5AW, Swindon, United Kingdom
- 03309125055
- customerservices@thegardenfragrancecompany.co.uk
- thegardenfragrancecompany.co.uk
3.8
Great
21 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Sorry this charcoal soap makes such a…
Sorry this charcoal soap makes such a mess, everything gets covered in black soapiness.
10 August 2021
Reply from The Garden Fragrance Company
Good Afternoon, Thank you for taking the time to write a review. I am sorry to hear you were not happy with the product on this occasion. I hope you manage to make use of it. Kind Regards, Kirsty, Customer Solutions Team
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