This company instantly took my money and did not deliver instant download, they do not respond to email and need to be avoided, terrible never went through this plugin alliance. Refresh pages check... See more
Company replied
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See what reviewers are saying
The order was "cancelled" by the seller almost immediately after payment. No response to two messages. No refund. [EDIT] Hmm, the order was finally completed. But why only after Paypal's interventi... See more
Company replied
the stuff you were able to get to me went off very well. The plugin I really need ie IK MEDIA mojo synthesis If you could find a way to get that soundset. I would give your company business forever. P... See more
Even though my order was not immediately fulfilled, the store kept me updated of the situation. As a customer, communication and understanding are two of the top things I look for when selecting store... See more
Company details
Information provided by various external sources
Audio Production Software - DAWs, Plugins, Virtual Instruments and more!
Contact info
5062 S. 108th St. #261, 68137, Omaha, United States
- info@thefxchain.com
- thefxchain.com
3.5
Average
75 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb fast responses and very…
Superb fast responses and very reliable. I am extremely happy with my purchase. 5 stars rating all the way.
15 April 2020
Unprompted review
Best for you buck for the dope sounds…
Best for you buck for the dope sounds you need.
7 April 2020
Unprompted review
Totally great
25 March 2020
Unprompted review
Complicate process, for me anyway.
The downloading and license process felt way too complicated for me, could be me, but the back and forth between emails and instructions took me a couple of hours to figure out - expired sessions, request for a new link, long codes.
I have the plug-in downloaded but I still haven't been able to use it with a track I want to sweeten in Logic.
23 March 2020
Unprompted review
Reply from The FX Chain
Thanks for taking the time to give us feedback. The activation process isn't our own, it is determined by the manufacturer of the software.
We're sorry you found the activation process difficult and not a positive experience, but we're committed to our customers satisfaction .
We will be contacting to you shortly by email to get your software plugin up and running for you.
Your company had the lowest price…
Your company had the lowest price anywhere, and when I emailed support, I received a response within an hour. I will use fx again for any digital audio needs I may have!
8 March 2020
Unprompted review
Nice 👍🏾 good Vst good price came fast…
Nice 👍🏾 good Vst good price came fast great experience can’t wait to order from you again great products
27 February 2020
Unprompted review
Even though my order was not…
Even though my order was not immediately fulfilled, the store kept me updated of the situation. As a customer, communication and understanding are two of the top things I look for when selecting stores to buy from. The FX Chain knocked it out of the park!
27 January 2020
Unprompted review
Everything was okay
Everything was okay, but the only problem I had is no one informed me that my purchase was already in my email or spam. Also it took 3 days for someone to respond back to my email. Thank you
23 December 2019
Unprompted review
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