Very good Company, thoughtful Staff. However, would have rated 5 stars, but no response to my request for previous test results.
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Was very nervous about my treatment but I had no need to be. Liz was fantastic at putting me at ease and made a nasty but necessary treatment the best it could be. She was very professional, knowledg... See more
Company replied
Cannot complain about anything great service and treated me with respect and dignity.
Very friendly staff, from the phone calls prior to my appointment, to the greeting on the day, and then the knowledge, care and understanding from the specialists involved with my treatment. Absolutel... See more
Company replied
Company details
Written by the company
The Functional Gut Clinic is the UK’s first dedicated independent provider of specialist diagnostic tests and treatments for gastrointestinal (GI) conditions. With clinics located in London, Manchester and Cambridge, we support patients and healthcare professionals with accurate, science-backed investigations into gut health issues like IBS, SIBO, reflux, bloating, faecal incontinence and constipation. Led by a team of experienced clinical scientists and physiologists, our clinic offers a personalised, evidence-based approach to diagnosing and managing functional gut disorders. We use advanced technology to help identify the root cause of digestive symptoms and provide clear, actionable results. Whether you're self-referring or coming via a GP or specialist, our mission is to give every patient clarity and confidence when it comes to their gut health. With thousands of tests performed each year and partnerships with NHS trusts and private consultants, The Functional Gut Clinic is recognised for clinical excellence, transparency, and compassionate care. Visit thefunctionalgutclinic.com to learn more about our services, book a test, or speak to a member of our friendly team.
Contact info
Deansgate 262, M3 4BG, Manchester, England, United Kingdom
- 0161 302 7777
3.9
Great
7 reviews
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Hasn’t replied to negative reviews
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Very good Company
Very good Company, thoughtful Staff. However,
would have rated 5 stars, but no response to my
request for previous test results.
25 February 2026
Great experience
Cannot complain about anything great service and treated me with respect and dignity.
23 February 2026
Supported
Everything explained well. I felt supported during the procedure. Super speedy results,
11 February 2026
Reply from Functional Gut Clinic - Manchester
Thank you for your review!
First class reception,testing and…
First class reception,testing and reporting . All done in a friendly,efficient manner.
20 January 2026
Unprompted review
Reply from Functional Gut Clinic - Manchester
Thank you for your kind feedback. We’re delighted to hear that you found our reception, testing, and reporting to be first class. Providing a friendly and efficient service is very important to us, so it’s great to know this came across.
Very friendly staff
Very friendly staff, from the phone calls prior to my appointment, to the greeting on the day, and then the knowledge, care and understanding from the specialists involved with my treatment. Absolutely brilliant.
22 October 2025
Unprompted review
Reply from Functional Gut Clinic - Manchester
Thank you so much for your review! We’re delighted to hear that you had such a positive experience from your very first phone call through to your appointment and treatment. Our team works hard to ensure every step of the journey feels welcoming, supportive, and professional, so it’s incredibly rewarding to know that this came across.
Ignored dietary requirements they agreed to meet
I’ve held off on writing this review to make sure my results weren’t “accidentally” lost (I’ve had a company do that before as I made a complaint).
I was due to have tests here that involved eating a portion of food. I have specific dietary requirements after having been very very unwell. I emailed the clinic in advance and they confirmed they would be able to meet them and even told me what products they would make available to me.
Unfortunately when I got there they had none of them. It was apparently a total surprise to them and they then went and got 2 items - both of which contained ingredients I am not meant to have. As I was so desperate to have the test and find out what was wrong I felt I had to pick one and stupidly did so rather than stand up for myself and insist they do what they had agreed.
I was then very upset for the duration of the test as I was petrified one of them items I ate was going to make me unwell again and spend an hour in tears due to how distressed I was.
Over the last 2 years of being unwell I unfortunately have experienced some very shoddy care from both the public and private sector which has led to me having medical trauma.
While this incident did not cause it, it had certainly not helped and has helped destroy any remaining trust I had left of the profession.
To add insult to injury this is something I personally will be paying for not my insurance. So I have essentially been paid to be distressed by the clinics utter lack of care which is just fantastic.
3 October 2025
Unprompted review
Was very nervous about my treatment but…
Was very nervous about my treatment but I had no need to be. Liz was fantastic at putting me at ease and made a nasty but necessary treatment the best it could be. She was very professional, knowledgeable and understanding. Would thoroughly recommend the functional gut clinic (Manchester).
10 June 2025
Unprompted review
Reply from Functional Gut Clinic - Manchester
Thank you for taking the time to share your experience. We understand how nerve-wracking it can be, so it’s wonderful to hear that Liz was able to put you at ease and make the process as smooth as possible. Her professionalism and compassionate approach are exactly what we strive for, and we’ll be sure to pass on your kind words to her. We really appreciate your review.
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