Thefruik Reviews 28

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, particularly highlighting the quality of the diffusers and the unique, pleasing fragrances of the essential oils. Many appreciate the elegant design of the diffusers, noting they enhance the ambiance of their homes and provide a soothing atmosphere. People also find the essential oils to be authentic and effective, contributing to a positive experience. However, some people were dissatisfied with specific product performance, such as the mosquito repellent, which several users found ineffective. A few other people also felt that the diffusers did not emit enough fragrance, making them less useful. There were also concerns raised about product safety for animals and issues with device charging.

What people talk about most

Product

People report positive experiences with product, especially regarding the quality and fragrance of essential... See more

Quality

Clients share positive opinions on quality, particularly praising the essential oils for their authenticity,... See more

Based on these reviews

Rated 4 out of 5 stars

Devices are good and fragrance are unique. Only area i could see for improvement is website to order and future availability of products and refills whether it will be supported.

Company replied

Rated 5 out of 5 stars

I’d recommend Fruik if you want a good-looking diffuser that adds pleasant fragrance to your space — especially for smaller rooms. A great choice for daily use and gifting too!

Company replied

Rated 5 out of 5 stars

I ordered the Pure Air Pro Diffuser, and honestly, the machine did not disappoint. it has been working as shown in the website, we used other dispenser before but after a few months, they stopped gene... See more

Company replied

Rated 5 out of 5 stars

Have been ordering essential oils from Fruik from quite some time, even have their diffuser. The product is lovely and the oils are amazing especially the lavender one.

Company replied


Company details

Written by the company

At Fruik, we design aromatherapy products the way we’d want them in our own homes. Clean aroma, thoughtful design, and technology that quietly works in the background. Built with care, refined through customer feedback.


Contact info

3.7

Average

TrustScore 3.5 out of 5

28 reviews

5-star
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1-star

Replied to 37% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Very bad experience at fruik

Very bad experience at fruik. I ordered two items on 9 mar 2026which costed me 4000 and haven’t received it till date and I am getting no support from them they have started ignoring my calls and not replying on mail also

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor product quality and zero customer…

Poor product quality and zero customer support.
The diffuser barely gives any fragrance, making it useless. Despite raising the issue, there has been no proper response from the company.
No return/refund policy and ignoring customers after sale is highly unprofessional.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Fail: Fruik PureWave Adaptive Protection System

I purchased the Fruik PureWave Adaptive Protection System to use in a small room, expecting effective mosquito control. Unfortunately, my experience has been very disappointing.
The device was placed in an open area, not obstructed by furniture, so airflow and coverage should not have been an issue. Despite this, it had virtually no impact on mosquito activity. Mosquitoes continued to fly around freely, and I even observed them sitting directly on the device while it was operating, which strongly suggests it was not repelling them at all.
For a product marketed as an “adaptive protection system,” the performance did not meet basic expectations. It did not reduce bites, mosquito presence, or activity in any noticeable way. In my case, it functioned more like a decorative gadget than a practical solution.
Overall, based on my personal experience, I would not recommend this device if you are looking for reliable mosquito protection for a small indoor space.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Mosquito repellent does not work at…

Mosquito repellent does not work at all. Mosquitoes stay in the room. Not effective

17 February 2026
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Reply from Thefruik

Hi Sir, Apologies for the inconvenience caused, and thank you for reaching out to us.

The PureWave Adaptive Protection System needs to be kept switched ON continuously. It generally takes 5–7 days to adapt to the surroundings and start showing proper results, as the ultrasonic frequencies gradually work on the mosquito activity in the space.

We request you to please keep the device plugged in during this period.

If the issue still continues after following this, please connect with us at +91 9151119716— we’ll be happy to check and replace the unit if there is any fault.

Rated 5 out of 5 stars

I got an aroma diffuser from fruik a…

I got an aroma diffuser from fruik a few months back. Absolutely loved it and the frangrances as well. They have a very soft and soothing smell. Love usung them at my home and work place.

18 December 2025
Unprompted review
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Reply from Thefruik

Thank you so much, Devika!
We’re truly happy to know you’re enjoying the diffuser and fragrances both at home and work. Your kind words mean a lot to us and motivate us to keep creating soothing experiences every day.

Rated 5 out of 5 stars

I am fan of fruik now as it helped me…to combat my allergy to fragrances available in market

I am fan of fruik now as it helped me to keep my home full of nice aromas I specially use it for my bedroom and Pooja room I was allergic to many perfumes dhoop and agarbattis when I used these oils I didn’t face any problem
Thanks Fruik for keeping my house full of fragrances

2 February 2026
Unprompted review
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Reply from Thefruik

Thank you so much for sharing this beautiful experience!
It truly means a lot to know that Fruik fragrances helped you enjoy soothing aromas without any discomfort. We’re really happy our oils could make your bedroom and pooja space feel fresh, peaceful, and safe for you.

Rated 5 out of 5 stars

Premium Quality & Amazing Scent

Absolutely love the minimalist design of this ripple focus diffuser. It looks like a piece of decor! The Sandalwood oil creates such a grounding, spa-like atmosphere in my room. Great products and fast shipping

6 February 2026
Unprompted review
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Reply from Thefruik

Thank you so much, Shreyas!
We’re really glad you loved the design and the calming Sandalwood aroma — creating that peaceful, spa-like vibe is exactly what we aim for. Your kind words truly motivate us to keep delivering the best experience.

Rated 5 out of 5 stars

Thefruik has range of products that…

Thefruik has range of products that resonate with your day to day mood They keep me and my family energized throughout the day.I have used several of their essential oils for my little one they 've specially helped us enjoy restful peaceful nights.

23 February 2026
Unprompted review
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Reply from Thefruik

Thank you so much, Anant!
It truly means a lot to know that Fruik products are supporting your family’s daily moods and helping your little one enjoy peaceful, restful nights. Creating safe, comforting aromas for every home is exactly why we do what we do.

Rated 5 out of 5 stars

Great Great product ! Do try !

I’ve never been someone who uses a diffuser but thought I’d give this one a a try as they have great online presence and their reviews seemed to be legit.
First I’d like the speak about the design of their diffusers - They are extremely elegant and clean. Even if you don’t use it looks great as a show piece.
Secondly the fragrance of the oils ! They are fantastic !! My home and office space haven’t smelt better !! (Ps after ordering for my house to check out the product got one for my office as well)

22 January 2026
Unprompted review
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Reply from Thefruik

Thank you so much, Bharat!
We’re really happy to hear that your first diffuser experience with Fruik turned out to be such a great one. Knowing that our design and fragrances have enhanced both your home and office space truly means a lot to us.

Rated 5 out of 5 stars

It was therapeutic

It was therapeutic , worth to purchase

15 January 2026
Unprompted review
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Reply from Thefruik

Thank you so much, Vaibhav!
We’re truly glad to know your experience felt therapeutic and worthwhile. Creating calming and meaningful aroma experiences is exactly what we aim for.

Rated 5 out of 5 stars

Amazing product

Amazing product! I use it everyday as it fills the room with a beautiful fragrance, without being overpowering.. also it looks great in my living room.

1 December 2025
Unprompted review
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Reply from Thefruik

Hi Rashi, Thank you so much for your lovely words.
We’re truly happy to know you’re enjoying the diffuser every day and that it’s adding both beautiful fragrance and elegance to your living room.

Rated 5 out of 5 stars

I just recently started using diffuser…

I just recently started using diffuser from Fruik, really loved it, I fell money well spent, Highly recommended.

3 February 2026
Unprompted review
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Reply from Thefruik

Hi John,

Thank you so much for sharing your experience! We’re so happy to hear that you’re loving your diffuser and that it feels like money well spent.

It means a lot to us that you’d highly recommend it — that’s the biggest compliment we can receive!

Wishing you many more relaxing and refreshing moments with Fruik 🌸

Rated 5 out of 5 stars

I love the products

I love the products. Especially their oils.they feel natural and pleasing. The diffusers go well with our ambience. Hence I love their products

12 February 2026
Unprompted review
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Reply from Thefruik

Hi Poorva,

Thank you so much for your lovely feedback.

We’re delighted to hear that you’re enjoying the oils and that they feel natural and pleasing to you. It’s even more special to know that the diffusers blend beautifully with your ambience ✨

Rated 5 out of 5 stars

Best diffuser in market

I have been using Fruik's diffuser for a few weeks now. And honestly money well spent. The essential oils are all very authentic. It was delivered in safely to me. 🫰🏻

19 February 2026
Unprompted review
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Reply from Thefruik

Hi Divya

Thank you so much for this amazing feedback.

We’re thrilled to hear that you’ve been enjoying the diffuser and that it feels like money well spent! It’s also wonderful to know you found the essential oils authentic and that everything reached you safely.

Rated 5 out of 5 stars

I bought pure air pro diffuser and its…

I bought pure air pro diffuser and its amazing, I have tried a few before it but non lasts long, definitely worth the price.

10 February 2026
Unprompted review
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Reply from Thefruik

Hi Vatsal

Thank you for sharing your experience! We’re so glad to hear that your Pure Air Pro Diffuser has stood out compared to the others you’ve tried.

Long-lasting performance is exactly what we aim for, so it’s wonderful to know you feel it’s worth the price 💛

We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Fruik.

I ordered their aroma diffuser with patchouli oil and, after placing the order, contacted their team to confirm whether it was safe to use around pets. Instead of giving a clear answer, they provided vague and unclear responses. As a pet owner, safety is my top priority. If a company is selling products that may affect animals, they should be able to clearly state whether it is safe or not.

Since I did not receive any proper clarification, I requested a cancellation. I was told cancellation was not possible. After doing my own research about aroma diffusers and their effects on pets, I decided I did not want to risk it and refused delivery when it arrived.

After that, I received a call from a representative named Purva. The conversation was extremely unpleasant. Instead of addressing my concern, she seemed upset that I had refused the delivery and focused more on pushing the product. When I asked for written confirmation that the diffuser and oil are safe around pets, I was told that I should have done my own research before ordering and that I could test it myself or check with a vet.

Telling a customer to “test it themselves” when they are concerned about their pet’s safety is not acceptable customer service. If the product is safe, provide written assurance. If not, be transparent.

Based on this experience, I would not recommend Fruik, especially to pet owners. Poor communication, no flexibility with cancellation, and very unprofessional handling of genuine safety concerns.

Ps - the product was ordered directly from their website. My order id is 12419

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Have been ordering essential oils from…

Have been ordering essential oils from Fruik from quite some time, even have their diffuser. The product is lovely and the oils are amazing especially the lavender one.

10 December 2025
Unprompted review
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Reply from Thefruik

Hi Aditya,

Thank you so much for your continued support! 🌿 We’re thrilled to hear you’re enjoying your diffuser and especially the lavender essential oil. Your feedback means a lot to us and keeps us motivated to create more delightful experiences.

Best regards,
Team FRUIK

Rated 5 out of 5 stars

very comfortable in my puja room…

I have very rich & great experience with pure air pro diffuser with sandle wood oil and my family is also very happy with these experience.

9 November 2025
Unprompted review
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Reply from Thefruik

Hi Sanjeev Bansal,

Thank you for sharing your experience! 🌿 We’re delighted to hear that the Pure Air Pro diffuser with Sandalwood oil has brought a rich and pleasant atmosphere to your puja room, and that your family is enjoying it as well. Your feedback truly means a lot to us!

Best regards,
Team FRUIK

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