Fantastic and diligent service
Fantastic and diligent service. Great collection. Looking forward to ordering from The French Carousel regularly.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We are an Australian online retailer specialising in French wines, committed to bringing the elegance and diversity of French wine culture to customers across the country. We offer a curated selection of bottles, from classic appellations to lesser-known gems, all sourced through trusted local distributors and stored in temperature-controlled conditions to ensure optimal quality. In addition to nationwide delivery, we organise private and corporate wine tastings, offer personalised gift boxes for businesses and individuals, and provide ready-to-serve catering options such as cheese and charcuterie platters for events. We take pride in offering a seamless experience with attentive customer service, flexible solutions, and a genuine passion for French wine.
1/7 Mann Street, 2067, Chatswood, Australia
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic and diligent service. Great collection. Looking forward to ordering from The French Carousel regularly.
Great wine, customer service with fast delivery. Thankyou The French Carousel!
There was a problem with the wine I ordered being out of stock, but Leandre went to heroic efforts to make it right and get me another similar wine at a very good price. Excellent customer service and thoroughly recommended.
Great service All the way to post delivery to make sure all is well with the shipment Carried out by a real person!
(The wine was good too!)
Customer service is impeccable. Actually French but also basically an Aussie now. Great wine. Highly recommend.
White Carrousel is a total game-changer for foodies, offering an incredible selection of authentic French wines and cheeses. The quality is world-class, the packaging is impeccable, and the delivery is impressively fast and reliable. It truly feels like a direct flight to Paris from the comfort of your own home—absolutely flawless service!
Thanks for the delivry and products quality, it’s a pleasure to find french touch.
The French Carousel was a blessing for me - making quality French wine delivered to a non-metro town interstate a reality.
Leandre’s knowledge, attentiveness and personal catering skills are phenomenal, making a picky person like me very happy. His personal handwritten letter with each delivery adds a very special touch to the whole process.
Highly recommend this service for any French wine lovers!
Meeting two young guys so passionate but very knowledgeable about their French wine is what drew me to The French Carousel website.
The variety of grapes & uniqueness made it almost too hard to choose as I wanted to try everything, fortunately they have various subscriptions available.
Leandre’s care and consideration for budget, wine & food pairing and personalised flavours will have me ordering these wines for gifts as well.
The French Carousel delivers everything you love about French wine—elegance, depth, and undeniable charm. Each bottle reflects true craftsmanship and a passion for tradition, with beautifully balanced flavors that make every sip memorable. Whether you're a casual wine lover or a seasoned collector, this is a label worth savoring.

Reply from The French Carousel
Ordering the wine and having it delivered to our home was a hassle free process with quick delivery. The wine was amazing and took us back to our holiday in France. The color, the nose/aroma, the feel in the mouth, the balance of acidity and sugar etc etc was an awesome experience and we will definitely be placing another order soon.
The wine was a testament to the artistry and heritage of French viticulture.

Reply from The French Carousel
The French Carousel hosted a delightful wine tasting at our workplace recently with charming ambiance, knowledgeable staff, and a curated selection that impressed everyone. A tasteful, elegant experience we’d gladly repeat!

Reply from The French Carousel
We would like to extend our heartfelt thanks to The French Carousel for their generous contribution to FACCI’s Gala 2025, Midnight in Paris. Their curated selection of French wines brought an authentic touch of elegance and refinement to the evening, delighting our guests.
Each bottle reflected The French Carousel’s deep understanding of French terroirs and their passion for sharing exceptional wines with Australian audiences. Their commitment to quality and their support for cultural and business ties between France and Australia were truly appreciated.
We highly recommend The French Carousel to anyone seeking distinctive, high-quality French wines backed by outstanding service.

Reply from The French Carousel
I recently purchased some wines from the French Carousel and found the whole experience fantastic! I not a wine snob but found the website easy to navigate and the delivery process was so straight forward. I ordered and then the wine turned up at my door! Highly recommend!

Reply from The French Carousel
The guys at The French Carousel know high quality French wine! I absolutely loved the wines I purchased from them and valued their ‘wine wisdom’! Thank you especially to Leandre who is so lovely to deal with.

Reply from The French Carousel
Leandre and Theo were great with their knowledge of the sparkling wines I was interested in our price range. They sent 2 samples to try and we ended up purchasing 16 cases for our needs. They delivered them quickly and are continuing to assist us with future orders of French wines to suit our tastes and budget. 2 young blokes, knowledgeable in their craft with entrepreneurial spirit. For that, we are appreciative and supportive. We wish them well.

Reply from The French Carousel
The French Carousel has enabled me to try amazing French wines in the comfort of my home. These wines are from vineyards all over France that can not be found anywhere else. The staff are so friendly and are real French men from France. Great for any dinner party or date night.

Reply from The French Carousel
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.