The Free Website Guys Reviews 4,014

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,530 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their helpfulness, clear communication, and professional approach, making the website creation process smooth and understandable. People consistently highlight the excellent service, noting that the company delivers high-quality, professional websites that meet their needs and expectations, often exceeding them. The user experience is frequently described as easy and efficient, with many appreciating the guidance provided throughout the process, especially for those new to website development. However, some people were dissatisfied with delays in website completion and slow communication, sometimes waiting a week or more for email responses. A few other people also felt that the

What people talk about most

Website

Clients share positive opinions on website, with many reviewers expressing satisfaction with the professional... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their responsiveness, patience, and... See more

Service

Customers consistently note positive experiences with service, praising the excellent communication,... See more

User experience

People report positive experiences with user experience, finding the process easy, smooth, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the excellent service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi I’m Helena and I had my LifemCoach website done by tfwg and it is awesome. I really love every detail. I was not expecting it to be so beautiful being that it was free but it turns out that ther... See more

Rated 5 out of 5 stars

What made my experience great with Thefreewebsite guys was the communication. To anyone I've spoken with I've always got a response that was detailed. There wasn't a chat we're i was left to figure ou... See more

Rated 5 out of 5 stars

When I first received an email from these guys, I was of course skeptical, free services aren't usually free - but these guys are the real deal! I was able to speak face to face on a video call where... See more

Rated 5 out of 5 stars

Since the start they have been working very hard to get my website done. They are very patient and informative. They walked me through everything. My website isn’t done yet but it should be soon. I co... See more


Company details

  1. Website Designer
  2. Business and IT Consulting Agency
  3. Business Development Service
  4. Design Agency
  5. Web designer

Written by the company

The Free Website Guys is the highest rated free-website service in the world, with 10,000+ reviews on Clutch, G2, DesignRush, and GoodFirms. Forbes rated them the best free-website service: https://www.forbes.com/advisor/business/software/best-web-design-company/


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an excellent experience with The…

I had an excellent experience with The Free Website Guys from start to finish. The entire process was smooth, professional, and exceeded my expectations.

A special thank you to Sven, who was incredibly patient, responsive, and supportive throughout the entire project. He took the time to answer all my questions, guided me through every step, and ensured that everything was completed exactly as needed.

The quality of the website, the attention to detail, and the level of customer service were truly outstanding. It's rare to find a team that combines professionalism, expertise, and genuine care for their clients the way they do.

I highly recommend The Free Website Guys to anyone looking for a high-quality website and exceptional customer support. Thank you again to Sven and the entire team for the fantastic work!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Awesome company

Awesome company. Did an excellent job assisting with the development of our company website.
Communication was consistently clear, and their thorough process ensured that we were involved and informed at every stage. Website turned out great. We will definitely recommend their services to other companies.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Overall it was a very nice experience…

Overall it was a very nice experience working with the Free Website Guys. In the beginning I was skeptical it would be some kind of scam, but it was authentic. I would just warn that there are some costs associated with setting up the website like paying for the bluehost, but nothing you wouldn't need to pay for anyways. It's a good way to start with setting up a website if you have zero experience in webpage development.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond what they are obligated to do

The extra care to help me above the normal has never been questioned, When Sven and his team learned I went legally blind this year they went above and beyond to help me from design suggestions right to helping me wit the things I normally would update on my website, but since losing my vision it’s been difficult domestically violence can create serious life long damage these guys never turned there back. Answered all my questions and helped me along the way

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with The Free…

I had a great experience with The Free Website Guys. The process was straightforward, communication was clear, and they delivered a professional-looking website that exceeded my expectations — especially considering the service is offered for free.

The team was responsive, helpful, and patient throughout the setup process. They explained each step clearly and made the experience easy even without much technical knowledge. The final website looked clean, modern, and worked well across devices.

If you're starting a small business, personal brand, or project and need an affordable way to establish an online presence, I would definitely recommend giving The Free Website Guys a try.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Tremendous Team

Sven and the team are tremendous! They communicated their process extremely well and took the time to provide step-by-step instructions. Their product is well-designed and easy to maintain. I would absolutely recommend TFWG and would use them again!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

The Free Website Guys were great!

The Free Website Guys were great!
The service was thorough and I appreciate their attention to detail. I enjoyed the process and the end result is a high quality, professional website that I now have 100% ownership and control over. I would highly recommend them to others looking for website development services.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience and patience

Very much appreciate the work they put in and the transparency they provide on what is needed and different options to try and suit the individual. Professional companies who want a paid work done will definitely appreciate the thorough and steps they provide for non-technical people.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Website

This right here. The Free Website Guys is exactly what it says. They do a fantastic job creating you a free website! They were able to answer all questions for me, they even showed me pros and cons to different themes, and explained everything in detail when creating the website! after it was created they explained how i can update it and keep it updated. They were professional, and kept very good communication through the whole process. and overall was a great experience using them. I am glad they were able to build my website for my in home care agency, and honestly looking forward to what other products they might have for future use and to help my business grow even more!

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I stumbled across an advertisement and applied for their program. It has been a relatively easy experience so far, and the communication has always been prompt. I went for their pro+ plan so that I have more options down the line to edit, as I was informed of the benefits and it fit with my goals. Currently they have completed the backend of my website with the plugins and I am working with them on completing some of the final touches.

Overall, Sven has been very good at getting back to me and answering my questions. Would certainly recommend! Have realistic expectations and I am sure you will be pleased. Have some patience as it's all through email.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

This LITERALLY has to be the best way…

This LITERALLY has to be the best way to get a website done CORRECTLY! Shout out to Sven and the entire team! The entire process was very thorough! Every question I has was answered! My expectations with the quality were blown through the roof!! 1000/10 would recommend!

26 May 2026
Unprompted review
Rated 5 out of 5 stars

The Free Website Guys did a great job

The Free Website Guys did a great job
They responded promptly to questions all through the site development process and made sure all requirements for a great website were met.

I recommend their service to anyone who is looking to build an amazing website

26 May 2026
Unprompted review
Rated 5 out of 5 stars

They were just wonderful they helped in…

They were just wonderful they helped in every aspect of my site. When I needed help they were always there it was very professional they created my logo for me and I still contact them for support even after it was done and setup. I highly recommend them for your website needs

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience

I had an absolutely wonderful experience working with The Free Website Guys! They selected me to receive a website free of charge for their labor & I am forever grateful they did! Their instructions on setting up a domain were clear, & I was able to get a lovely website for a very affordable price through their discounts. They have detailed tutorials that taught me how to do everything I needed to do, & they were incredibly patient with me throughout the process when I had multiple life circumstances slow the building of my website down! They were quick to respond & keep me updated throughout their working process, & took all my feedback in stride during the design phases of the process. I am absolutely delighted with my website, & so grateful to Sven & the team! I highly recommend their services.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy, professional, and timely!

When I first received an email from these guys, I was of course skeptical, free services aren't usually free - but these guys are the real deal! I was able to speak face to face on a video call where they explained the business model and process, and then they walked me through everything with ease. They said that part of their mission is to help small businesses like mine kickstart their online presence, who then down the line may refer them to paying clients. So the service was perfect for me, and they did a great job with my site!

20 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look