The Food Market Reviews 313

Scam I didn’t sign up for this and they took money out of my account

I ordered Hydrangea root from this company approximately 4 months ago, I paid £198, did not receive my order, I emailed them several times with no reply, I called the phone number several times with no answer. Now on my shop app which shows me my order status it says the order has been cancelled, I’m so disappointed.

Have had a great experience with this site in the past but for nearly a week I can not checkout my cart, says site maintenance!
Messaged repeatedly and just told we our sorting issue. Obviously not as other reviews have said this has been going on for a long time, 4 weeks +

I have previously had absolutely perfect service ordering from Foodmarket.com, but for almost the past 3 weeks, every time I attempt to checkout, I am met with a message stating they were carrying out maintenance and to check back later. This message has appeared repeatedly despite numerous attempts over this time.

I happily filled a virtual shopping cart with £55 worth of treats, only to find that shipping would be over £30.

Not for me, thanks. I'm off to unsubscribe and find somewhere else to shop.

We received our order on time and nicely packed.
The olive oil is of the highest quality and fairly priced.

Good selection of chocolate at a reasonable price

Extremely excellent service and the jams are all very tasty

I ordered. I was given an approximate date for delivery.
It arrived within that period.
Well packaged and secure.

Super range of products and exactly the one I was looking for. Easy order, super fast delivery and I was kept updated every step of the process. Very impressed and will definitely use again.

Great range, excellent prices and fast delivery. Can’t fault the experience…. Will shop again

Prices excellent
Service excellent
Delivery excellent
Need I say more, oh highly recommend

Great product which is hard to find elsewhere

Good quality products and service

Fabulous produce from their merchant The French Comté!

The air dried beef tavaillon marinated in plum brandy is nothing short of spectacular!

Fast delivery, item as described

Bought as a gift for my father, and he had a call from DHL describing the contents and he was then emailed a customs form which he had to complete and return before they would send out the package. So not much of a surprise! I emailed The Food Market asking if this is normal and didn't receive a reply. So, in summary, great products but don't buy a surprise gift.

I recently received an incorrect delivery of heath supplement juices, I only realised this a few weeks after we unpacked them! I emailed the Food Market on Friday afternoon and they responded immediately. A day later they have spoken to the merchant and resolved the issue with great diligence and efficiency! A special thank you to Angie!

I had a very minor delivery question and Angie responded very promptly. Exceptional customer service.